Cancelbot got me (was: flight canceled but still bookable)
Jan 1, 2022, 5:38 am
#1
Original Poster
Join Date: Jan 2006
Posts: 34
Cancelbot got me (was: flight canceled but still bookable)
I got an email at 1am EST this morning stating that i canceled my reservation for my flight for this sunday (1/9). I was sleeping and did not cancel ths flight. The flight is still bookable via southwest's website at a much higher rate of course. Does this mean the flight itself will be canceled or should I be worried about someone in my account??
EDIT: Turns out I had two reservations on the same day and they auto-canceled one
EDIT: Turns out I had two reservations on the same day and they auto-canceled one
Last edited by nagemnna; Jan 1, 2022 at 6:54 am
Jan 1, 2022, 1:06 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Jan 2, 2022, 3:14 am
#5
Join Date: Oct 2016
Posts: 3,696
Jan 2, 2022, 4:32 pm
#6
Join Date: Mar 2011
Posts: 6,286
Southwest doesn't officially say. A rep once publicly stated that the system auto-cancels the most expensive booking. That, however, has been disputed here by flyers who've had seemingly different experiences, so I'm not sure that we've established a definitive answer.
Jan 2, 2022, 8:30 pm
#7
Join Date: May 2014
Posts: 1,867
At one point I thought we'd cracked it and then I experienced a cancellation that broke the 'rule' we thought we'd established. It's still possible that different triggering situations (actually conflicting, realistically not possible, consecutive duplicates, possibly others) have different rules applied, but I just treat it as though the system will always cancel the one I would have preferred it kept.