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[Expired] Southwest Airlines Companion Flies Free Jan 6-Feb 28, 2022 When You Regist

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[Expired] Southwest Airlines Companion Flies Free Jan 6-Feb 28, 2022 When You Regist

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Old Oct 10, 2021, 7:51 am
  #91  
 
Join Date: Dec 2020
Programs: SWA Alist, Companion Pass
Posts: 122
Standby for earlier flight

tried to reply to jiburi question about standby:

per SWAVictor as long as the confirmation number doesn't change and the date is within the promo you should be okay. From an earlier post:

"Just as another data point. We know the original booking date, as well as any subsequent ticketing dates. The promotion is set up to look at the original booking date, and the travel dates."

Did you already complete the two flights and not get the promotion email?

Last edited by oceanbreeez; Oct 10, 2021 at 7:53 am Reason: this was a reply to jiburi
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Old Oct 10, 2021, 10:17 am
  #92  
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,194
Step 1 offer a promo requiring 2 paid bookings
Step 2 cancel our 5pm flight today (meltdown, 1000 flights today over 1/4 of their schedule) with no workable rebook option
Step 3 ? dishonor promo because we won't take their laughable rebooking option?
expert7700 is offline  
Old Oct 10, 2021, 10:44 am
  #93  
FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Originally Posted by expert7700
Step 1 offer a promo requiring 2 paid bookings
Step 2 cancel our 5pm flight today (meltdown, 1000 flights today over 1/4 of their schedule) with no workable rebook option
Step 3 ? dishonor promo because we won't take their laughable rebooking option?
Another bad few days for WN.
I would wait until a quieter day and try calling. Maybe some folks here will post their success (or failure).

Good luck - and glad we are not flying today. Have used companion pass often over past 4 years but wondering if should revert back to DL next year. gotta feel for those folks in operations dealing with this crap.
NoStressHere is offline  
Old Oct 10, 2021, 11:06 am
  #94  
 
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
Originally Posted by oceanbreeez
tried to reply to jiburi question about standby:

per SWAVictor as long as the confirmation number doesn't change and the date is within the promo you should be okay. From an earlier post:

"Just as another data point. We know the original booking date, as well as any subsequent ticketing dates.The promotion is set up to look at the original booking date, and the travel dates."

Did you already complete the two flights and not get the promotion email?
registered for promo, then booked sept 7, no conf number change since booking. Qualifying flight was flown MDW-DEN-MDW on oct 2 within one rez#. did gate stand-by for return for earlier return back to mdw. no promo congrat email as of oct11.

jiburi
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Old Oct 10, 2021, 12:20 pm
  #95  
jmw
 
Join Date: Jan 2003
Location: California
Posts: 1,127
Originally Posted by jiburi
registered for promo, then booked sept 7, no conf number change since booking. Qualifying flight was flown MDW-DEN-MDW on oct 2 within one rez#. did gate stand-by for return for earlier return back to mdw. no promo congrat email as of oct11.

jiburi
Since the pandemic started, I'm a huge abuser of same-day standby. I got the promo congrat the morning after after completion of the last qualifying flight which included same-day standby. Did you book before 8am Herb time on Sep 7? I vaguely remember there is a 8am cutoff on Sep 7 for booking too early.
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Last edited by jmw; Oct 10, 2021 at 12:26 pm
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Old Oct 10, 2021, 3:57 pm
  #96  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by faithng
it’s the LAX to KOA (Kona) morning flight.
With the holidays winding down, this flight shouldn't be full. I flew on a MAX from KOA to LAX in the middle of summer with only an 88 load.
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Old Oct 10, 2021, 8:32 pm
  #97  
 
Join Date: Jul 2005
Posts: 240
Originally Posted by Tanic
With the holidays winding down, this flight shouldn't be full. I flew on a MAX from KOA to LAX in the middle of summer with only an 88 load.
That’s great news! We just flew back from Oahu this week on a late flight and there were only sixty plus passengers on board.
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Old Oct 11, 2021, 1:33 pm
  #98  
Original Member
 
Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,568
So have to change my flight. Assuming that SWAVictor is correct (and I do) What is the proper way to change things so I don't change PNR and keep qualifications.
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Old Oct 11, 2021, 2:19 pm
  #99  
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 936
Received my confirmation e-mail today about earning the promotional companion pass.

- Booked two, one-way tickets on 9/8
- Flew first leg on Saturday
- Flew second leg on Sunday. I did change my flight yesterday morning due to the original having delays. The change kept same reservation number and no price change.

Wanted to post this in case anyone was afraid changes would invalidate the promotion for them.
DallasEsq is offline  
Old Oct 11, 2021, 3:19 pm
  #100  
 
Join Date: May 2007
Location: MDW
Programs: WN CP & A-List Pref, HH Gold, Marriott LT PP
Posts: 708
Have yet to receive my confirmation email for the promo CP.

- Booked two rev one-ways on 9/9
- Made a subsequent change to the travel date (within the promo period) keeping the same PNRs
- Flew both segments on 10/6 with one changed at the gate to an earlier flight via same-day standby

SWAVictor, appreciate if you could kindly confirm if the confirmation emails are being sent within a certain timeframe upon completion of travel or instead in waves/sweeps (i.e. every two-weeks). Don't want to call into CS unless absolutely necessary to do so. Thank you!
chuckworth is offline  
Old Oct 12, 2021, 9:52 pm
  #101  
 
Join Date: Oct 2021
Posts: 1
I also have not received a confirmation email for the promo CP.

-Booked r/t flight on 9/9
-Made a change on both legs with a fare difference on 9/23 but kept the same confirmation #
-Flew first leg on Saturday (10/9)
-Flew second leg on Sunday (10/10)

Has anyone who made a change that resulted in a fare change received the confirmation email?
scubagoober is offline  
Old Oct 13, 2021, 9:47 am
  #102  
Company Representative - Southwest Airlines
 
Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 798
Originally Posted by chuckworth
Have yet to receive my confirmation email for the promo CP.

- Booked two rev one-ways on 9/9
- Made a subsequent change to the travel date (within the promo period) keeping the same PNRs
- Flew both segments on 10/6 with one changed at the gate to an earlier flight via same-day standby

SWAVictor, appreciate if you could kindly confirm if the confirmation emails are being sent within a certain timeframe upon completion of travel or instead in waves/sweeps (i.e. every two-weeks). Don't want to call into CS unless absolutely necessary to do so. Thank you!
If you are comfortable DMing me your RR#, I'll see if I can get any specifics about your account, as it looks like others are getting theirs fairly quickly after travel is completed.
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Old Oct 17, 2021, 8:40 am
  #103  
 
Join Date: Aug 2004
Location: MCO
Programs: AA,DL,F9,UA,WN
Posts: 582
The original instructions stated that one would receive a confirmation email within 10 days of earning:
Marketing intends to send this email to all qualifying Members within 10 days after the second flight is completed.
That said, I flew my 2 one ways yesterday and had the confirmation email from Southwest this morning.
DallasEsq and Marko123 like this.
SUPERTRAVEL is offline  
Old Oct 17, 2021, 2:28 pm
  #104  
 
Join Date: Dec 2020
Programs: SWA Alist, Companion Pass
Posts: 122
No email, could changes and standby be the reason?

Originally Posted by SUPERTRAVEL
The original instructions stated that one would receive a confirmation email within 10 days of earning:
Marketing intends to send this email to all qualifying Members within 10 days after the second flight is completed.
That said, I flew my 2 one ways yesterday and had the confirmation email from Southwest this morning.
glad you got it. I flew my second flight on 10/13 and have not received any email. Hope there is a process to follow up on ones with changes abs standby (with no change to confirmation numbers).
oceanbreeez is offline  
Old Oct 17, 2021, 3:12 pm
  #105  
jmw
 
Join Date: Jan 2003
Location: California
Posts: 1,127
If you want to search your email account in case it slipped by, the subject line of the email you're looking for is "You've earned Promotional Companion Pass!"
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