3+ Month Promotional A-List
#16
Join Date: Nov 2009
Location: PHX
Programs: Delta 2M DM, Southwest A List and CP
Posts: 1,102
#20
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
I don't follow it religiously but I've never heard of EBCI refund unless the flight is cancelled. That is one reason I do not normally purchase EBCI until a week or so before the flight. And yes, that means a worse number... but more than offset by the number of flights I change or cancel.
#22
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
If I was WN I would offer anyone that asked an option:
A) Remove the A-list and keep the EBCI in place
or
B) Leave everything alone
(was that a bit rough.. need more coffee)
A) Remove the A-list and keep the EBCI in place
or
B) Leave everything alone
(was that a bit rough.. need more coffee)
#23
Join Date: Feb 2003
Posts: 1,254
Will either option do that.
A Basically remove a free perk and give the pax an inferior boarding position.
B Keep the $ for a benefit which is no longer applicable
Option C Tell the pax there isn't a system to refund the fee and give the pax a handful of drink vouchers
Option D give the pax voucher or RR points
Refunding EBCI fees, assuming the system allows for it is the only option which retains the goodwill generated by offering a list status.
I took advantage of A list promotion but haven't purchased EBCI for any scheduled flights.
I have global entry and get TSA pre. I rarely see much of a line for self service bag check.
#25
Join Date: Jan 2008
Posts: 3,638
Promotional A-List status confirmation typically takes place within 72 hours of registration. Log in to your account at Southwest.com® to verify your promotional A-List status. During the Promotional Time Period you will not receive an A-List card, but you will receive all A-List status benefits on all flights booked after registering when you provide your Rapid Rewards account number in your reservation
#27
#28
Join Date: Sep 2013
Location: Peoria
Programs: Southwest, Best Western Gold, La Quinta, Dollar
Posts: 819
#29
Join Date: Apr 2007
Location: Central US
Programs: WN CP, HHonors, Hyatt Platinum, IHG Premier,LaQuinta Elite, Amtrak
Posts: 452
So... interpreting the text exactly as written, it suggests that reservations made before someone registered for this promotional A-list are not included? If that is the case, its worth very little. We book trips far in advance, and rebooking to gain A-list now would mean more points or more $$$, neither of which we are inclined to give up for a temporary perk. Hopefully we are misinterpreting, and any flight taken after A-list will get the A-list perk if the res number is attached to the Rapid Reward account number that received the A-list perk.
#30
Join Date: Jan 2010
Location: ATL
Posts: 1,919
So... interpreting the text exactly as written, it suggests that reservations made before someone registered for this promotional A-list are not included? If that is the case, its worth very little. We book trips far in advance, and rebooking to gain A-list now would mean more points or more $$$, neither of which we are inclined to give up for a temporary perk. Hopefully we are misinterpreting, and any flight taken after A-list will get the A-list perk if the res number is attached to the Rapid Reward account number that received the A-list perk.