Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Southwest Airlines | Rapid Rewards
Reload this Page >

Getting hosed on SW travel funds

Register
Community
Wiki Posts
Today's Posts
Search

Getting hosed on SW travel funds

Thread Tools
 
Search this Thread
 
Old Feb 28, 2021, 8:35 pm
  #31  
 
Join Date: Oct 2016
Posts: 3,703
I'm reviving this thread just to confirm the current policy. If I have travel funds expiring in a given month, it's not possible to book a dummy flight, cancel it, and get new travel funds, correct?
m907 is offline  
Reply
Old Feb 28, 2021, 8:43 pm
  #32  
 
Join Date: Dec 2018
Posts: 825
Originally Posted by m907
I'm reviving this thread just to confirm the current policy. If I have travel funds expiring in a given month, it's not possible to book a dummy flight, cancel it, and get new travel funds, correct?
correct, that ship sailed 9/7/2020
Beachchaser is offline  
Reply
Old Mar 1, 2021, 3:32 am
  #33  
 
Join Date: Oct 2016
Posts: 3,703
Originally Posted by Beachchaser
correct, that ship sailed 9/7/2020
Thanks
m907 is offline  
Reply
Old Mar 1, 2021, 7:54 am
  #34  
FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Originally Posted by m907
I'm reviving this thread just to confirm the current policy. If I have travel funds expiring in a given month, it's not possible to book a dummy flight, cancel it, and get new travel funds, correct?
Just to clarify... if you cancel, the travel funds go back to their original date, so booking a dummy flight serves zero purpose.
medellinfein and m907 like this.
NoStressHere is offline  
Reply
Old Mar 2, 2021, 10:06 pm
  #35  
 
Join Date: Jul 2011
Posts: 399
I want to book a flight using $50 GC and about $50 cash. If I decide not to use the flight, I have a year from booking date? If that is case, I might wait to book flight.
jmsnyc is offline  
Reply
Old Mar 3, 2021, 4:17 am
  #36  
 
Join Date: Jan 2010
Location: ATL
Posts: 1,919
Originally Posted by jmsnyc
I want to book a flight using $50 GC and about $50 cash. If I decide not to use the flight, I have a year from booking date? If that is case, I might wait to book flight.
That's the case, assuming the GC doesn't expire while you wait
dmbolp is offline  
Reply
Old Mar 3, 2021, 9:32 am
  #37  
Company Representative - Southwest Airlines
 
Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 798
Originally Posted by dmbolp
That's the case, assuming the GC doesn't expire while you wait
If its a Southwest gift card, they don't expire
SWAVictor is offline  
Reply
Old Mar 3, 2021, 4:34 pm
  #38  
 
Join Date: Jul 2011
Posts: 399
Originally Posted by dmbolp
That's the case, assuming the GC doesn't expire while you wait
GC dont expire

Is it one year from booking date or one year from flight date?
jmsnyc is offline  
Reply
Old Mar 3, 2021, 4:39 pm
  #39  
 
Join Date: Jan 2010
Location: ATL
Posts: 1,919
Originally Posted by jmsnyc
GC dont expire

Is it one year from booking date or one year from flight date?
booking date
dmbolp is offline  
Reply
Old Mar 4, 2021, 9:08 am
  #40  
Company Representative - Southwest Airlines
 
Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 798
Originally Posted by jmsnyc
GC dont expire

Is it one year from booking date or one year from flight date?
The funds expire one year from original booking date (unless you comingled funds that already had an earlier booking date, which would cause all funds to expire on that earlier date). It is important to note that the new travel must be completed within that year, not just that they have to be used/applied within that year.
lougord99 likes this.
SWAVictor is offline  
Reply
Old May 4, 2021, 3:54 pm
  #41  
 
Join Date: Jul 2011
Posts: 399
Originally Posted by dmbolp
That's the case, assuming the GC doesn't expire while you wait
Why would regular gift cards expire? I bought it years ago. It is actual gift card not travel funds. I do not think it ever expires
jmsnyc is offline  
Reply
Old May 4, 2021, 4:27 pm
  #42  
Company Representative - Southwest Airlines
 
Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 798
Originally Posted by jmsnyc
Why would regular gift cards expire? I bought it years ago. It is actual gift card not travel funds. I do not think it ever expires
You are correct, Southwest Gift Cards do not expire.

Some gift cards from other companies slowly lose value over time until they get to zero.
SWAVictor is offline  
Reply
Old May 4, 2021, 5:19 pm
  #43  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
Originally Posted by SWAVictor
You are correct, Southwest Gift Cards do not expire.

Some gift cards from other companies slowly lose value over time until they get to zero.
Not in Illinois. That would be illegal.
lougord99 is offline  
Reply
Old May 5, 2021, 1:17 am
  #44  
 
Join Date: Oct 2016
Posts: 3,703
Originally Posted by SWAVictor
You are correct, Southwest Gift Cards do not expire.

Some gift cards from other companies slowly lose value over time until they get to zero.
That used to be true, but those fees have mostly been eliminated after the Credit Card Act of 2009.
m907 is offline  
Reply
Old May 5, 2021, 1:48 pm
  #45  
Company Representative - Southwest Airlines
 
Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 798
Originally Posted by m907
That used to be true, but those fees have mostly been eliminated after the Credit Card Act of 2009.

Thanks! at the time that we launched the Southwest gift card, only CA had a law against gift cards expiring or devaluing.

First, because its the right thing to do for our Customers, and second because we do a large amount of business in CA - we consciously chose that our gift cards would not expire.

I don't follow the gift card industry outside that original product, so I wasn't aware things had evolved!
SWAVictor is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.