Filling Middie Seats Starting 12/1
#46
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
I think WN is using scientific data to make their decision. I think Dec 1 is poorly timed. While I don't think the risk of Covid is higher with full middle seats, a lot of people, are reconsidering their holiday plans based upon this decision. Remember, we don't think about this stuff rationally, and we don't really understand risk.
What the average American now thinks is that they now are going to pack into a completely full plane to go to family over Christmas. In their minds (and mine), it will look like every other Christmas flight (packed, sick kids, coughing people, etc). And they/we are going to remember how half the plane was sniffling and coughing on the way back home from Christmas last year, and how flu peaked a week later, and they are going to either cancel their plans to fly and drive instead, or (like me) cancel the trip altogether.
My neighbor cancelled her flight to see her kids in California. My best friend is going to drive to Tulsa instead, my co workers are driving or staying home. A lot of them were on the fence until WN made this decision.
I understand why they made it, their 2nd corporate bailout isn't coming any time soon, and hopefully, it will result in increased revenue for them, but I think it might backfire.
What the average American now thinks is that they now are going to pack into a completely full plane to go to family over Christmas. In their minds (and mine), it will look like every other Christmas flight (packed, sick kids, coughing people, etc). And they/we are going to remember how half the plane was sniffling and coughing on the way back home from Christmas last year, and how flu peaked a week later, and they are going to either cancel their plans to fly and drive instead, or (like me) cancel the trip altogether.
My neighbor cancelled her flight to see her kids in California. My best friend is going to drive to Tulsa instead, my co workers are driving or staying home. A lot of them were on the fence until WN made this decision.
I understand why they made it, their 2nd corporate bailout isn't coming any time soon, and hopefully, it will result in increased revenue for them, but I think it might backfire.
#48
Join Date: Jan 2015
Posts: 12
I've been weighing SW travel for a relative of mine and this decision effectively ended it for me. Opening the middle seat may only increase the risk by a little bit...but what is more concerning to me is how much airlines are embracing this DOD study. From what I've read from indoor air quality researchers, the study was only done when the ventilation systems are operating at 100%, and it really only test people looking forward and breathing. It did not take into consideration that most ventilation systems are off/significantly weaker when the plane is at the gate and that passengers turn their heads towards each other, take masks off to eat/drink, and will laugh/talk. The most concerning thing is how bad ventilation is when the airplane is parked and passengers are loading/unloading. I know airlines can't eliminate risk, but I wish they would take more steps to mitigate the virus (like keep the ventilation on when loading/unloading and limit drinks/snacks), especially when infection rates are at an all-time high in the US.
I'd probably be ok with the middle seat being occupied if ventilation is always at 100% and masks are always on.
I'd probably be ok with the middle seat being occupied if ventilation is always at 100% and masks are always on.
#49
Join Date: Jul 2005
Posts: 90
I think Southwest is making a mistake by doing this for December. You want to encourage people to fly for Christmas... This doesn't do that. In fact, I am betting this will cause them to have to reduce flights in December even more because of people cancelling. I think they should have instead waited until Monday, January 4th to end blocking off the middle seat.
#50
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I have traveled during Covid. The biggest issue I found is during deplaning when everyone still stands in the aisle hoping to get off the plane as quickly as possible. You are going to be close to a person if you wish to travel by air. That is the cost of being able to cross the country in a few hours for a low price. You have to decide if the benefit outweighs the cost to you,
One Southwest flight I flew during Covid (July) was delayed, and the FAs announced at landing to please deplane as quickly as possible because of the need to turn the plane around. In other direction, they weren't delayed, but they still didn't ask at landing for passengers to space out.
On the other hand, I recently flew a round trip on Delta (I was flying to/from a Delta hub, and Delta had lots of nonstop flights a day while Southwest had only one nonstop flight a day on this <2h routing), and on both legs the Delta FAs asked multiple times for everyone when deplaning to not get into the aisle until the row in front of them had emptied and moved away. So deplaning was way way more civilized on Delta than Southwest. But of course this being Delta, which has one of the best on-time performance records, Delta slowing deplaning down a bit doesn't cut into on-time performance (they're usually early anyway), while it'd harder for Southwest to do that without increasing the time they allow for turns. The whole Southwest "low-cost" approach is based on fast turns, which have Southwest preferring the fastest deplaning rather than orderly deplaning, even during the Covid era.
Anyway, the way to minimize this affecting you on Southwest is to always pick a window seat (so that you're the furthest possible from the aisle), plus to wait to deplane until after the aisle clears up a bit (even if that means waiting until most of the plane has emptied), plus to wear a CE-approved KN-95 mask if you can (because those protect you from others to a greater degree than cloth masks, which are mainly for protecting others from you and only partially protect you from others).
#51
Join Date: Aug 2007
Posts: 515
I think Southwest is making a mistake by doing this for December. You want to encourage people to fly for Christmas... This doesn't do that. In fact, I am betting this will cause them to have to reduce flights in December even more because of people cancelling. I think they should have instead waited until Monday, January 4th to end blocking off the middle seat.
#52
Join Date: Jul 2005
Posts: 90
Or WN realizes that they have more demand during Christmas/New Year's and can fill some of those seats up with paying passengers. I enjoyed having the middle seat open, but haven't seen any news articles about AA, United, and Spirit passengers catching Covid on airlines that sell the middle seats for awhile verse Delta, JetBlue, and Southwest which haven't.
#53
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,246
We had a trip already reserved in December, and another in January, both hanging by a thread because of our concerns even with middle seat open. This decision will almost certainly mean cancellation of our reservations in favor of simply driving. And before someone starts, yes, I understand all the revenue management/inventory control implications of flying with a plane 1/3 empty.
#54
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
Tomorrow I take my 67th (revenue) flight of the year (and there's a handful of award flights in there), most of those lately also requiring a connection. While the flights lately have almost always been "Covid Full", which is great, the schedules have been cut to the bone and prices seem far higher than they were earlier this year, so the current model is just bad for travelers. Based on the number of "Sold Out"s I see sometimes weeks out on the choice routings I'm trying to take I'm sure they'll have no trouble filling the seats (not everyone's CV-hysterical), so good on 'em and I'm glad WN is starting to see the light.
#55
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The simple fact is that if one puts oneself in a situation where one is separated from others by less than 6 feet or who are not wearing a mask, one puts oneself at risk. No other way to look at this.
The false premise is that the empty middle seat was a significant safety barrier in the first place. It certainly made people feel safer and it gave them some sense that there was at least one thing better than it was before the pandemic, but the fact is that the 6 foot guidance is only barely met met by skipping entire rows and using an aisle OR a window. Thus, 1 in 6 seats occupied. This is not sustainable. Given that it may well be 2024 before wide-scale travel returns, either the USG has to simply support air carriers until then, prices are increased to account for enforced low loads, or people fly in unsafe conditions.
The false premise is that the empty middle seat was a significant safety barrier in the first place. It certainly made people feel safer and it gave them some sense that there was at least one thing better than it was before the pandemic, but the fact is that the 6 foot guidance is only barely met met by skipping entire rows and using an aisle OR a window. Thus, 1 in 6 seats occupied. This is not sustainable. Given that it may well be 2024 before wide-scale travel returns, either the USG has to simply support air carriers until then, prices are increased to account for enforced low loads, or people fly in unsafe conditions.
#56
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
I wonder if this decision will make it to Dec. 1, given that the U.S. is now seeing record numbers of daily cases again with a peak that has not yet been reached. Setting aside how much safer it actually makes you, I think this will be a very hard sell come December.
#57
Join Date: Sep 2017
Location: OSH
Programs: SWRR, HH, SM, TSA Pre
Posts: 757
The simple fact is that if one puts oneself in a situation where one is separated from others by less than 6 feet or who are not wearing a mask, one puts oneself at risk. No other way to look at this.
The false premise is that the empty middle seat was a significant safety barrier in the first place. It certainly made people feel safer and it gave them some sense that there was at least one thing better than it was before the pandemic, but the fact is that the 6 foot guidance is only barely met met by skipping entire rows and using an aisle OR a window. Thus, 1 in 6 seats occupied. This is not sustainable. Given that it may well be 2024 before wide-scale travel returns, either the USG has to simply support air carriers until then, prices are increased to account for enforced low loads, or people fly in unsafe conditions.
The false premise is that the empty middle seat was a significant safety barrier in the first place. It certainly made people feel safer and it gave them some sense that there was at least one thing better than it was before the pandemic, but the fact is that the 6 foot guidance is only barely met met by skipping entire rows and using an aisle OR a window. Thus, 1 in 6 seats occupied. This is not sustainable. Given that it may well be 2024 before wide-scale travel returns, either the USG has to simply support air carriers until then, prices are increased to account for enforced low loads, or people fly in unsafe conditions.
#60
Join Date: Aug 2007
Posts: 515
I am going to venture that the flight attendant union is powerful enough to keep those seats open, especially as WN is seeking pay concessions from FAs. With all the middle seats now available, FAs don't need you to sit by them.