Funds to Point Conversion Now Live!
Oct 17, 2020, 10:26 pm
#76
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,621
Oct 18, 2020, 3:04 am
#77
Join Date: Mar 2011
Posts: 6,286
Also, many customers simply rebooked in good-faith, multiple times, with hopes of actually flying, only to discover that now their funds are nearing expiration. And that despite their destination still being unavailable, or under quarantine, Southwest is making no accommodation for them.
Sadly, my current understanding is that additional accommodations are very unlikely.
Oct 28, 2020, 3:27 pm
#78
Join Date: Aug 2007
Posts: 151
Nov 5, 2020, 3:35 pm
#79
Join Date: Jan 2009
Location: SJC
Programs: former {UA 1k // SPG Gold, HHonors Silver}, now starting up again
Posts: 298
Hi all,
I have been off the forums for much of this year. I have funds expiring Dec 2020. I checked WN website/app a few times, I was never offered an opportunity to convert to points, or to extend the date. My understanding, reading this thread is:
- There was a trick, which involved purchase a dummy flight using the funds and then canceling that flight to generate a new exp date
- That trick had to have been completed before Sept 7
- My funds are now likely to expire worthless.
Is this right? Is there any way to salvage value from these funds?
Thanks,
bmir
I have been off the forums for much of this year. I have funds expiring Dec 2020. I checked WN website/app a few times, I was never offered an opportunity to convert to points, or to extend the date. My understanding, reading this thread is:
- There was a trick, which involved purchase a dummy flight using the funds and then canceling that flight to generate a new exp date
- That trick had to have been completed before Sept 7
- My funds are now likely to expire worthless.
Is this right? Is there any way to salvage value from these funds?
Thanks,
bmir
Nov 5, 2020, 3:44 pm
#80
Join Date: Mar 2011
Posts: 6,286
Hi all,
I have been off the forums for much of this year. I have funds expiring Dec 2020. I checked WN website/app a few times, I was never offered an opportunity to convert to points, or to extend the date. My understanding, reading this thread is:
- There was a trick, which involved purchase a dummy flight using the funds and then canceling that flight to generate a new exp date
- That trick had to have been completed before Sept 7
- My funds are now likely to expire worthless.
Is this right? Is there any way to salvage value from these funds?
Thanks,
bmir
I have been off the forums for much of this year. I have funds expiring Dec 2020. I checked WN website/app a few times, I was never offered an opportunity to convert to points, or to extend the date. My understanding, reading this thread is:
- There was a trick, which involved purchase a dummy flight using the funds and then canceling that flight to generate a new exp date
- That trick had to have been completed before Sept 7
- My funds are now likely to expire worthless.
Is this right? Is there any way to salvage value from these funds?
Thanks,
bmir
Once your funds are expired, you can contact Customer Relations (I recommend via Twitter or Facebook direct message) and request reissue as a Voucher. You have 6 months from expiration in which to make the request, and the voucher, if granted, will be valid for 6 months from date of issue. The fee for this is currently $100, which is deducted from the balance.
Nov 9, 2020, 11:56 am
#81
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
I don't suppose anyone has had luck getting Southwest to convert a voucher expiring before September 7, 2022? I didn't realize there was a hack - my understanding was that Southwest credits kept their original date (for me, Feb 2021).
Very frustrating.
Very frustrating.
Nov 9, 2020, 12:44 pm
#82
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
So, are you saying you will not be flying with Southwest for two years?
Nov 9, 2020, 1:40 pm
#84
Join Date: Mar 2011
Posts: 6,286
It remains unclear at this point if Southwest will eventually offer any kind of additional accommodations.
Depending on the amount of your funds, your best bet would be to request reissue as a voucher within 6 months following the funds expiration. The fee for this is $100.
Nov 9, 2020, 2:30 pm
#85
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
Unfortunately, no. Southwest is no longer making accommodations due to the pandemic, and right now is playing things rather by the book.
It remains unclear at this point if Southwest will eventually offer any kind of additional accommodations.
Depending on the amount of your funds, your best bet would be to request reissue as a voucher within 6 months following the funds expiration. The fee for this is $100.
It remains unclear at this point if Southwest will eventually offer any kind of additional accommodations.
Depending on the amount of your funds, your best bet would be to request reissue as a voucher within 6 months following the funds expiration. The fee for this is $100.
Nov 9, 2020, 8:03 pm
#86
Join Date: Dec 2017
Posts: 74
Anyone else not flying during the pandemic and debating whether to convert their travel funds to points?
I have a decent amount of travel funds with the covid extended expiry. I'd much rather keep them as travel funds so my flying on them can count toward maintaining (or regaining, depending on how things go) my status, but I'd really like the lack of expiry that comes with points as I know I'm not going to fly until we're in an entirely different situation with covid.
As it stands, I'm thinking to convert my funds to points to make sure I don't lose them entirely depending on how covid plays out. I'd really rather retain the ability to earn with them, but it seems too risky to not convert to points.
I have a decent amount of travel funds with the covid extended expiry. I'd much rather keep them as travel funds so my flying on them can count toward maintaining (or regaining, depending on how things go) my status, but I'd really like the lack of expiry that comes with points as I know I'm not going to fly until we're in an entirely different situation with covid.
As it stands, I'm thinking to convert my funds to points to make sure I don't lose them entirely depending on how covid plays out. I'd really rather retain the ability to earn with them, but it seems too risky to not convert to points.
Nov 10, 2020, 6:14 am
#87
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Anyone else not flying during the pandemic and debating whether to convert their travel funds to points?
I have a decent amount of travel funds with the covid extended expiry. I'd much rather keep them as travel funds so my flying on them can count toward maintaining (or regaining, depending on how things go) my status, but I'd really like the lack of expiry that comes with points as I know I'm not going to fly until we're in an entirely different situation with covid.
As it stands, I'm thinking to convert my funds to points to make sure I don't lose them entirely depending on how covid plays out. I'd really rather retain the ability to earn with them, but it seems too risky to not convert to points.
I have a decent amount of travel funds with the covid extended expiry. I'd much rather keep them as travel funds so my flying on them can count toward maintaining (or regaining, depending on how things go) my status, but I'd really like the lack of expiry that comes with points as I know I'm not going to fly until we're in an entirely different situation with covid.
As it stands, I'm thinking to convert my funds to points to make sure I don't lose them entirely depending on how covid plays out. I'd really rather retain the ability to earn with them, but it seems too risky to not convert to points.
Only disadvantage is that flights booked with points do not earn you anything. For those like me that will not be earning CP, or A List, it does not matter.
The big advantage is you can use points to book tickets for anybody.