Nonsensical flight update email

Old Mar 25, 20, 10:36 pm
  #1  
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Nonsensical flight update email

I just received an email from WN regarding changes to my MDW-SJD flight. Except that the reservation number matches an itinerary for OAK-BUR and the app does not show any changes to my itinerary.

at first I thought somebody hacked into my account but I checked and all my points are still there.

anybody else get a strange “Changes in your upcoming flights” email?

Last edited by Boraxo; Mar 26, 20 at 9:41 am
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Old Mar 25, 20, 10:57 pm
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Nonsensical flight update email

Originally Posted by Boraxo View Post
I just received an email from WN regarding changes to my ORD-SJD flight.
O'Hare? Yeah that's nonsensical.

But I got nothing currently booked, so no WN emails.
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Old Mar 26, 20, 2:04 am
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Double and triple check the email.

I though the same thing more than once, but finally found a flight number change in my case.

Another possibility is a flight gets cancelled, then brought back and they system thinks it is a change or something like that.
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Old Mar 26, 20, 9:44 am
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Mystery resolved. Apparently there is an error in the gmail (google) program that reads the email and adds a caption to the top. The email from WN does in fact advise of a schedule change to my original itinerary, but it has nothing to do with MDW or SJD. Very strange but no problem with WN IT as far as I can tell.

I was going to upload a screen shot but I don't know how to cloak the rez # and my address.
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Old Mar 26, 20, 10:03 am
  #5  
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Originally Posted by Boraxo View Post
Mystery resolved. Apparently there is an error in the gmail (google) program that reads the email and adds a caption to the top. The email from WN does in fact advise of a schedule change to my original itinerary, but it has nothing to do with MDW or SJD. Very strange but no problem with WN IT as far as I can tell.

I was going to upload a screen shot but I don't know how to cloak the rez # and my address.
Thanks for the update! Glad to hear this wasn't an issue on our end.
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