Is My Booked Flight Canceled?

Old Mar 23, 20, 11:54 am
  #1  
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Is My Booked Flight Canceled?

When flights opened up last week, I booked a 10/23/20 flight from CLE-LAS. It leaves CLE at 5:40am and lands in DEN at 7:05am (#2440). I change planes and depart for LAS at 8:15am (#714). As I always do, I checked current pricing to see if I could get any points back if the price went down. But this itinerary is no longer offered when I'm searching for CLE-LAS flights.

What is odd is that I can currently book separate 1 ways from CLE-DEN and then DEN-LAS using those same times and flight. So neither of my legs are actually gone or eliminated on SW's website.

So my question is, is my booked flight actually canceled? I have not been contacted by SW saying that it is and it is still showing in my upcoming trips.

Will I be able to change flights without penalty - using more points)?
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Old Mar 23, 20, 11:58 am
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If I read this right, you are asking about October.

October?

Flight schedules are going to move up, down and all around over the next few months. I would just keep what you have right now.

There appear to be lots of flight connection breakages right now. Do not expect any email about an October flight for awhile.

If, they do drop that flight - then you usually can rebook to something else with no extra charge - cash or points.

FYI - WN has already cancelled almost 1,300 flights today.
https://flightaware.com/live/cancelled/today
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Old Mar 23, 20, 12:33 pm
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Not even marginally worth looking at this until August or thereabouts. I suspect that the entire route system will shrink and then, if things are better, slowly expand. You will drive yourself crazy if you worry about flight details for October now.
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Old Mar 23, 20, 1:08 pm
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Thanks. Not really worried about it. Just wondering what was up and what my options were. But yes I'm sure many things will change in the coming weeks and months. Hopefully for the better.
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Old Mar 23, 20, 1:59 pm
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Same thing Albany to Vegas October

My flight from Albany , NY to Las Vegas is also missing from the schedule in October that I previously booked. I contacted Southwest Customer Service and the Rep had no answer other than that Southwest made a bunch of schedule changes over the weekend and I could change to a new out bound flight but she said my original flight seems valid but not on the schedule. So I am going to hold onto my original flight to see if maybe it comes back on since all the way in October. The new flights are terrible - one outbound flight goes from Albany to Orlando, then Orlando to Buffalo, and then from Buffalo to Las Vegas a 17 hour ordeal when my original flight was already long at 7 hours.
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Old Mar 23, 20, 2:48 pm
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OMG!. We don't know what's going on next week, let alone October!
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Old Mar 23, 20, 4:18 pm
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Yeah, I noticed a bunch of flights missing (DTW-MCO-DTW) as well for late Aug-Early Sep, although the flights I booked are still booked (they show up in my account, but they no longer show up if i try to book a new res or reprice the existing one). I think they just removed them from being able to be reserved, for now. I figure there is going to be a lot more juggling going on before I ever step foot on the plane for that trip.
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Old Mar 23, 20, 7:42 pm
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I have the same issue for a flight in 2 days.

my uneducated guess is that they are restricting new bookings on flights that are under consideration for cancellation.

that said, not sure why you can book each segment individually, but not the 2 flights together.

Hope it works out!
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Old Mar 23, 20, 9:53 pm
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I see the same thing for our May 31 flight TPA/MSP............my guess is the flights aren't cancelled ( yet) and they are just reworking the schedule


Same deal with our Vegas flights for Labor Day weekend
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Old Mar 24, 20, 4:22 am
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Originally Posted by nachosdelux View Post
I have the same issue for a flight in 2 days.

my uneducated guess is that they are restricting new bookings on flights that are under consideration for cancellation.

that said, not sure why you can book each segment individually, but not the 2 flights together.

Hope it works out!
It's not at all uncommon for WN to restrict routing options they offer for purchase on a fare even if the connections are valid (less than 4 hour layover). They have simply decided that there is more money to be made by offering flights for purchase as either standalone non-stop fares or as a part of fares on other connecting options. You can still piece together the segments on a single ticket (paying a separate fare on each segment) by using the multi-city search function.
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Old Mar 24, 20, 9:54 am
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Originally Posted by nachosdelux View Post
I have the same issue for a flight in 2 days.

my uneducated guess is that they are restricting new bookings on flights that are under consideration for cancellation.

that said, not sure why you can book each segment individually, but not the 2 flights together.

Hope it works out!
I have a friend booked on WN for a Las Vegas trip in April which obviously isn't going to happen since Vegas casinos/hotels will still be closed then. Several weeks ago his return LAS-SFO non-stop was deleted from the schedule and he is now on a LAS-PHX/PHX-SFO connection. When I look up that connection on the website, it does not show that connection 1732/971 at all. You can book the LAS-PHX flight separately and the PHX-SFO, but the connection is not showing up on the schedule.. Does that mean that one or both may not be operating on that day? I'm going to wait to cancel it since I'm assuming that I can get a refund rather than travel funds if there is a cancellation?
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Old Mar 24, 20, 11:30 am
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Originally Posted by BobOscar View Post
I have a friend booked on WN for a Las Vegas trip in April which obviously isn't going to happen since Vegas casinos/hotels will still be closed then. Several weeks ago his return LAS-SFO non-stop was deleted from the schedule and he is now on a LAS-PHX/PHX-SFO connection. When I look up that connection on the website, it does not show that connection 1732/971 at all. You can book the LAS-PHX flight separately and the PHX-SFO, but the connection is not showing up on the schedule.. Does that mean that one or both may not be operating on that day? I'm going to wait to cancel it since I'm assuming that I can get a refund rather than travel funds if there is a cancellation?

my flights on SWA yesterday went fine even though (the day prior) you could not book the flight connection I was on, only the single flights. So based on this single example, your friend may be OK
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Old Mar 24, 20, 12:25 pm
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Originally Posted by vegaslover8 View Post
When flights opened up last week, I booked a 10/23/20 flight from CLE-LAS. It leaves CLE at 5:40am and lands in DEN at 7:05am (#2440). I change planes and depart for LAS at 8:15am (#714). As I always do, I checked current pricing to see if I could get any points back if the price went down. But this itinerary is no longer offered when I'm searching for CLE-LAS flights.

What is odd is that I can currently book separate 1 ways from CLE-DEN and then DEN-LAS using those same times and flight. So neither of my legs are actually gone or eliminated on SW's website.

So my question is, is my booked flight actually canceled? I have not been contacted by SW saying that it is and it is still showing in my upcoming trips.

Will I be able to change flights without penalty - using more points)?
Exact same thing happened to me on Sunday. Then yesterday the same flights didn't even appear at all when searching.
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Old Mar 24, 20, 2:02 pm
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My Las Vegas flights appear to be back up; maybe just a temporary glitch after the scheduling changes on Sunday.
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Old Mar 24, 20, 2:52 pm
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Originally Posted by vegaslover8 View Post
When flights opened up last week, I booked a 10/23/20 flight from CLE-LAS. It leaves CLE at 5:40am and lands in DEN at 7:05am (#2440). I change planes and depart for LAS at 8:15am (#714). As I always do, I checked current pricing to see if I could get any points back if the price went down. But this itinerary is no longer offered when I'm searching for CLE-LAS flights.

What is odd is that I can currently book separate 1 ways from CLE-DEN and then DEN-LAS using those same times and flight. So neither of my legs are actually gone or eliminated on SW's website.

So my question is, is my booked flight actually canceled? I have not been contacted by SW saying that it is and it is still showing in my upcoming trips.

Will I be able to change flights without penalty - using more points)?
My flight is back on the schedule. When I told my buddy about it he called SW right away and switched to another flight. Work got in the way and I was not able to get to switching. Long story short, the flight that he switched to is now NOT listed. LOL. I told him to switch back to my flight so we are on the same flight as originally planned. And then gave him the advice you guys have given me and to not worry about it again until August or September when all this virus stuff blows over.
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