Southwest charges extra to change flight when they change the schedule?
#31
Original Poster
Join Date: Nov 2017
Posts: 204
I know for sure that United does. I got an one last minute email that a flight had been changed. We rebooked you on these flights but if you want different flights you can go online and change them. I did. There was another connection through another airport that worked better for me and I changed it on-line for no charge.
#32
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Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
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Posts: 11,072
And sometimes you can just do it online. Have done it with AA an DL in the past.
#33
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Join Date: Jul 2002
Location: MCI
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I know for sure that United does. I got an one last minute email that a flight had been changed. We rebooked you on these flights but if you want different flights you can go online and change them. I did. There was another connection through another airport that worked better for me and I changed it on-line for no charge.
But I gotta give them credit: in the past couple, flying them somewhat less (Silver), I've had pretty good experiences with both the website and mobile app. Had family in tow last year when our flight was canceled...was able to rebook all of us to a better flight than the one we originally had while I was on the rental car bus on the way to the terminal. As for the desktop version of their website, I like that you can book the vast majority of the Star Alliance from their site.
I seem to recall reading here that they lifted a lot of Continental's IT. I don't know if that's true or not, but in any case it's pretty good now and the mobile app features are obviously newer than the merger.
#34
Join Date: Feb 2002
Posts: 1,695
I know for sure that United does. I got an one last minute email that a flight had been changed. We rebooked you on these flights but if you want different flights you can go online and change them. I did. There was another connection through another airport that worked better for me and I changed it on-line for no charge.