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Non-Stop becomes 3 Flights

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Old Jan 16, 2020, 11:54 am
  #1  
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Join Date: Jan 2016
Posts: 93
Non-Stop becomes 3 Flights
This is a new one for me. Have a flight in May booked for BUR-DEN non-stop. This morning I wake up to an email saying were now flying BUR-OAK-BOI-DEN. There are still three other non-stop BUR-DEN available that day, so why on earth would WN make that change? Before I call, I wanted to see what I'm entitled to (if anything) here. Can I request they put us on one of those non-stops? FWIW, A-List, Chase Priority cardholder. Thanks all!
Aknoff is offline  
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Old Jan 16, 2020, 12:03 pm
  #2  
 
Join Date: Mar 2007
Posts: 4,966
Yep. They should just put you on one of the other flights.
olouie is offline  
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Old Jan 16, 2020, 12:24 pm
  #3  
 
Join Date: Aug 2012
Posts: 11
had same situation last night , flying DEN-MDW in April, SWA moved me to DEN-OMA-MDW, 5 minute call to 800# and they put me on non stop.
gomelkiev is offline  
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Old Jan 16, 2020, 12:40 pm
  #4  
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Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
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Just log on and pick the flight YOU want.

Part of the reschedule due to MAX8.

Don't waste your time calling in.
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Old Jan 16, 2020, 12:54 pm
  #5  
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Join Date: Jan 2016
Posts: 93
Originally Posted by NoStressHere

Part of the reschedule due to MAX8.
That was my hunch. I called and got on one of the other non-stops. Side benefit: the price had dropped so I inadvertently played the Southwest rebook/credit game!
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