Chase / RR points discrepancy
 

I've been making big monthly (ahem... alimony) purchases on my Chase card to get extra RR points, and realized today they're not adding up as quickly as I expected. After some digging, I found that even though the cards are advertised as 1 point per dollar, Chase actually awards 1 point per TWO dollars, effectively cutting the points in half. Here are some screenshots:

Here's the card offer showing 1 point per $1 across all cards (note that it's branded, but actually on the Chase website):
https://cimg8.ibsrv.net/gimg/www.fly...a16f630bd.jpeg


BUT... here's the "How we calculate points" explanation from inside the Chase site:
https://cimg3.ibsrv.net/gimg/www.fly...c80bc8393.jpeg


Input?

Not sure... I just pulled up a recent WN/Chase statement and it is doing things right.

What is your statement reflecting?

Statement is reflecting exactly what the Chase website says (but NOT what the WN offer says)... $880 in alimony charged to the card = 440 RR points. The last time I used that card (back in April), I was still getting one point per dollar, so I have no idea what changed.

Wows. Pretty sneaky is a un or low disclosed earnings rate change went through. I haven't used mine since March (for the annual fee) so I can't be of help.

If nothing else, I learned something new today - paying Alimony with a CC. Go figure. LOL!

Just checked mine on Chase, a Priority card, still says 1 Point per $1 for all other purchases.

Which type card do you have?

Hey Keith - i checked with our Credit Card team, and while we are not currently offering any cards with the $2 for 1 point rate, we have in the past.

I'm not sure which card you have, but if you believe that you have a card that should be earning at $1=1 point, and that it was earning at that rate in the past, please reach out directly to Chase so that they can investigate and resolve for you.

Florida offers it as an option, and it's through the state so there's no disputing it. I just pay that card off each month and earn RR points (...or so I thought). I alternate and sometimes use my Hyatt card to pay, and that one's still one point per dollar. So weird.



I have the Plus.

Has this happened on other charges to the card (2:1)? In more than one month?

Yes... I paid off the card in April and stopped using it, then started again around August. All of the charges since August have been 2:1.

I called Chase yesterday and the call center girl told me that the 1:1 expires and becomes 2:1. To be honest, though, she didn't sound very sure of that and I don't have a lot of confidence that she had any idea what she was talking about.

Sounds like it is about time you cancelled that card and got a new one (with 60k point bonus to boot).

Did you have any Returns over the last few months? If you have a return after your last closing date it wont clawback previous earnings but rather debit future earnings.