Restored! -- book WN w/ UR pts via Chase/Expedia phone call
May 18, 19, 5:46 pm
#1
Original Poster
Join Date: May 2019
Posts: 5
Restored! -- book WN w/ UR pts via Chase/Expedia phone call
For those who prefer (for various reasons) to book Southwest flights using Chase UR points, you can *finally* do so again via phone call.
The process is similar to previous w/ Connexions except the initial CSR will transfer you to a "Southwest desk" (essentially someone w/ ability to pull up WN, purchase your ticket, and deduct your UR points).
So there's my first post... maybe for my second I should focus on something never discussed before... like what's the policy on saving seats... or why can't I bring my emotional support pack mule on board (how else am I supposed to carry my stone tablet boarding pass)... ;-)
(n.b., I fully support *appropriate* emotional support animals!)
Peaceful travels
The process is similar to previous w/ Connexions except the initial CSR will transfer you to a "Southwest desk" (essentially someone w/ ability to pull up WN, purchase your ticket, and deduct your UR points).
So there's my first post... maybe for my second I should focus on something never discussed before... like what's the policy on saving seats... or why can't I bring my emotional support pack mule on board (how else am I supposed to carry my stone tablet boarding pass)... ;-)
(n.b., I fully support *appropriate* emotional support animals!)
Peaceful travels
May 18, 19, 6:47 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 10,429
I have just transferred points in the past, but this would be more effective costwise for sure.
May 20, 19, 11:52 am
#4
Join Date: Feb 2000
Posts: 4,855
if ChaseUR handles WN bookings the same as AMEX treats pay-with-points by booking the paid ticket on your personal Chase Sapphire Reserve & then issuing a statement credit to offset (at $0.015/point), then this is an indirect opportunity to cut Chase & Expedia out of all future redemptions via dummy WN refundable booking subsequently cancelled.
May 20, 19, 1:39 pm
#5
Moderator: Southwest Airlines
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 20,819
Originally Posted by Colin
if ChaseUR handles WN bookings the same as AMEX treats pay-with-points by booking the paid ticket on your personal Chase Sapphire Reserve & then issuing a statement credit to offset (at $0.015/point), then this is an indirect opportunity to cut Chase & Expedia out of all future redemptions via dummy WN refundable booking subsequently cancelled.
May 20, 19, 4:08 pm
#7
Original Poster
Join Date: May 2019
Posts: 5
Originally Posted by Colin
the refund was to points because the original payment to the airline was on a master credit card
the relevant data point for this new WN option is which credit card is used to pay WN - your own or the master
the relevant data point for this new WN option is which credit card is used to pay WN - your own or the master
They're actually part of previous vendor Connexions
Any amount purchased w/ UR points will be using their "master" as before (any cash portion using your personal Chase)
Refund requests (incl WGA within 24hrs) will simply unwind these to their respective sources
Sorry...
May 20, 19, 7:58 pm
#9
Original Poster
Join Date: May 2019
Posts: 5
Yes (unless anyone knows an exception)
Also in that situation you can then interface directly w/ Southwest (web, app, phone) to manage the reservation (incl obtaining Travel Funds from price decreases)
Also in that situation you can then interface directly w/ Southwest (web, app, phone) to manage the reservation (incl obtaining Travel Funds from price decreases)
Last edited by ftnoob; May 22, 19 at 11:05 pm Reason: Thread flow
May 22, 19, 9:58 am
#10
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,015
Awesome
Fantastic news.
This will make requal for A list so much easier.
Although I do shudder at the thought of calling each time to make a reservation.
Would everyone agree that booking WN with UR points over the phone will always be a better deal than transferring UR to RR? In my rough calculations the net point/financial difference is largely miniscule. The true benefit is the elite credit, either for A list or Companion Pass, that you would not be getting if booking just with points.
This will make requal for A list so much easier.
Although I do shudder at the thought of calling each time to make a reservation.
Would everyone agree that booking WN with UR points over the phone will always be a better deal than transferring UR to RR? In my rough calculations the net point/financial difference is largely miniscule. The true benefit is the elite credit, either for A list or Companion Pass, that you would not be getting if booking just with points.
May 22, 19, 10:36 am
#11
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,015
Wonder what other folks think of this idea...
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
May 22, 19, 10:36 am
#12
Join Date: Aug 2001
Location: SF Bay Area
Programs: AA EXP, UA*G MM, AC 75K, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,514
Short of cancelling, is booking through Chase less flexible if seeking day-of flight changes on an Anytime or Biz Select Fare, or in irrops situations? Also, if I cancel are the travel funds restricted to use by the same traveler, or within a year? Redeposited RR points have no such restrictions.
I wasn’t impressed when I called the Chase WN line last night, and the agent couldn’t tell me whether security fees were included in the UR points total.
I wasn’t impressed when I called the Chase WN line last night, and the agent couldn’t tell me whether security fees were included in the UR points total.
May 22, 19, 10:43 am
#13
Moderator: Southwest Airlines
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 20,819
Originally Posted by mrkymark
Wonder what other folks think of this idea...
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
May 22, 19, 1:06 pm
#14
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 3,435
Originally Posted by mrkymark
Would everyone agree that booking WN with UR points over the phone will always be a better deal than transferring UR to RR?
May 22, 19, 11:14 pm
#15
Original Poster
Join Date: May 2019
Posts: 5
Originally Posted by mrkymark
Wonder what other folks think of this idea...
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
If I just make a high value dummy booking, say value of $600, then cancel it *after* 24hrs and get TTF, I could then just feed off of those TTF's to make future online bookings on the Southwest website without the need to call Chase UR at least for $600 worth of flights.
The only caveat to this as I understand is that the TTFs are locked with a 1 year expiration from the date that the ticket was initially booked.
But as long as I'm confident that I'll use the funds (*and* must complete travel by) the 1 year anniversary date - this should make booking tickets much more palatable, right?
Originally Posted by Explore
Short of cancelling, is booking through Chase less flexible if seeking day-of flight changes on an Anytime or Biz Select Fare, or in irrops situations? Also, if I cancel are the travel funds restricted to use by the same traveler, or within a year? Redeposited RR points have no such restrictions.
I wasn’t impressed when I called the Chase WN line last night, and the agent couldn’t tell me whether security fees were included in the UR points total.
I wasn’t impressed when I called the Chase WN line last night, and the agent couldn’t tell me whether security fees were included in the UR points total.
If you cancel refundable fare, you can have UR pts redeposited (non-refundable results in travel funds restricted to traveler/year)
Sounds like your agent needs more training, security fees should be included w/ UR pts total (they essentially take the total cash fare and divide by 1.25 or 1.5)
Originally Posted by Cledaybuck
No. Cheaper flights often exceed 1.5 cents/point. If you are not chasing status, I'm not sure you are not almost always better off transferring to RR as the points have tremendous flexibility, but that is just my opinion.
