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Old Apr 30, 2019, 4:09 pm
  #16  
FlyerTalk Evangelist
 
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,673
Originally Posted by dmbolp
How long ultimately was the "horrible" delay?
"Five hours." (Snarky quotes not helpful here.)
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Old Apr 30, 2019, 5:16 pm
  #17  
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by DenverBrian
When I canceled online, the only option was travel bank.

That's correct. Southwest requires you contact them to request a refund. Your best bet for quickest reply is either chat via the app or Twitter.
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Old May 3, 2019, 7:00 am
  #18  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
I have had good and bad flights on both AA and WN this year. You can catch good and bad crews.
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