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03/27 Flight 5700, HNL - OAK, 6 hour delay leading to cancellation - IRROPS procedure

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03/27 Flight 5700, HNL - OAK, 6 hour delay leading to cancellation - IRROPS procedure

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Old Apr 7, 2019, 5:45 pm
  #61  
 
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Originally Posted by Ditka
You can only improve if you recognize there’s a problem.
Real solutions are expensive, cut in to profits. WN's typical solution to service failures has been to advertise a sale, offer a few teaser fares to select markets, most passengers who were previously burned come running back for a "deal" - often end up overpaying. Until the public wises up, only changes will be those imposed by the FAA.
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Old Apr 7, 2019, 7:06 pm
  #62  
 
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Originally Posted by diver858
Real solutions are expensive, cut in to profits. WN's typical solution to service failures has been to advertise a sale, offer a few teaser fares to select markets, most passengers who were previously burned come running back for a "deal" - often end up overpaying. Until the public wises up, only changes will be those imposed by the FAA.
Right. All of us who fly this airline are stupid.
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Old Apr 7, 2019, 9:19 pm
  #63  
 
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Originally Posted by lougord99


Right. All of us who fly this airline are stupid.
It may be helpful to know that the poster to whom you’re referring long ago said he would never participate here again due to his disdain for WN, yet he persists. Not much credibility IMO. Best to avoid.
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Old Apr 8, 2019, 9:15 am
  #64  
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Isn't this a good example of you get what you pay for? You are paying less, in some case BOGO (using companion pass). This is why people always warn others about flying Spirit. Their ability to recover from IROPS is slow/non-existent. Personally, if the price was right, I would take the risk. Obviously there will be growing pains with this endeavor. Southwest may be a "big" airline but they are still quite small in terms of resources. I am sure things will improve the longer they continue to serve Hawaii.
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Old Apr 8, 2019, 12:45 pm
  #65  
 
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Originally Posted by lougord99


Right. All of us who fly this airline are stupid.
Wow - not quite sure where that conclusion came from.
1. Airlines know that a majority of the flying public is focused primarily on price, will whine about poor service, inconvenience and discomfort, have a very short memory when offered a "deal".
2. WN continues to be successful convincing a significant portion of the flying public it is still the low price carrier.
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Old Apr 8, 2019, 3:01 pm
  #66  
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Originally Posted by diver858
2. WN continues to be successful convincing a significant portion of the flying public it is still the low price carrier.
True, WN often costs more.
With the Hawaii intro sale and/or using Companion Pass, WN is much cheaper.
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Old Apr 8, 2019, 3:39 pm
  #67  
 
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Originally Posted by buckeyefanflyer
Due to the logistics of HNL, Southwest should have agreements with all the airlines to accommodate passengers in these situations. Did that have a plan when these cancellations happen.
What sort of possible motivation would the other carriers have to accommodate IRROPS WN PAX as WN comes in and just causes havoc with their Hawaii market??

I'm sure AS, UA and others are popping corks or high five-ing each other as they watch them struggle and happily let WN twist in the wind.
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Old Apr 8, 2019, 5:53 pm
  #68  
nsx
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Originally Posted by Wingrider
What sort of possible motivation would the other carriers have to accommodate IRROPS WN PAX as WN comes in and just causes havoc with their Hawaii market??

I'm sure AS, UA and others are popping corks or high five-ing each other as they watch them struggle and happily let WN twist in the wind.
Exactly. Make it as tough as possible for your adversary as a lesson to anyone else who might consider picking a fight. Cf. the EU negotiating Brexit with an eye to deterring other nations from copying Britain.

This is simply how the world works.
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Old Apr 8, 2019, 6:02 pm
  #69  
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I don't believe U.S. carriers have any long-standing route-specific (or route exempt) interline agreements. Southwest just doesn't have interline agreements with anybody. American, Delta, United, Alaska and Hawaiian all have interline agreements with each other and can (emphasis can, as with a mechanical, not shall) reroute on another carrier. Who are the other U.S. carriers that lack interline?
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Old Apr 8, 2019, 8:36 pm
  #70  
 
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Originally Posted by Wingrider
What sort of possible motivation would the other carriers have to accommodate IRROPS WN PAX as WN comes in and just causes havoc with their Hawaii market??

I'm sure AS, UA and others are popping corks or high five-ing each other as they watch them struggle and happily let WN twist in the wind.
Why are interline agreements even needed? There should be someone at the airport at all times with a corporate credit card and the authority to buy passengers tickets on other airlines in the event of IRROPS.
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Old Apr 8, 2019, 8:37 pm
  #71  
 
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Originally Posted by diver858
Wow - not quite sure where that conclusion came from.
1. Airlines know that a majority of the flying public is focused primarily on price, will whine about poor service, inconvenience and discomfort, have a very short memory when offered a "deal".
2. WN continues to be successful convincing a significant portion of the flying public it is still the low price carrier.
Got it. You don’t think those of us who read FT are stupid. Thank you for that.

You think that ‘a significant portion of the flying public’ is stupid.
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Old Apr 9, 2019, 12:42 am
  #72  
 
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Originally Posted by lougord99

You think that ‘a significant portion of the flying public’ is stupid.
You disagree?

Seems like a fair statement to me.
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Old Apr 9, 2019, 12:44 am
  #73  
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Stupid or not - what I can say is you get what you pay for. The problem of WN in IRROPS isn't something new.
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Old Apr 9, 2019, 9:05 am
  #74  
 
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Originally Posted by lougord99

Got it. You don’t think those of us who read FT are stupid. Thank you for that.

You think that ‘a significant portion of the flying public’ is stupid.
I do not understand the repeated attempts to associate the word stupid with my comments.
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Old Apr 9, 2019, 4:59 pm
  #75  
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Originally Posted by t325
Why are interline agreements even needed? There should be someone at the airport at all times with a corporate credit card and the authority to buy passengers tickets on other airlines in the event of IRROPS.
That's the hard way. You're always paying last-minute fares. There's no mechanism to move checked luggage from WN to carrier XX. There's something like 270+ carriers worldwide that have IATA-compliant interline agreements. Like getting ETOPS, Southwest could do this if they wanted to.
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