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MAX8 concerns trigger "no fare upcharge" changes for *everyone* systemwide thru 3/31

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MAX8 concerns trigger "no fare upcharge" changes for *everyone* systemwide thru 3/31

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Old Mar 19, 2019, 9:35 pm
  #76  
nsx
Moderator: Southwest Airlines, Capital One
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Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,623
Originally Posted by PHXflier
I think they have killed the policy now... the 737-MAX8 announcement on the Southwest website does not make mention anymore of free changes unless there is a cancellation of the flight.
The lack of any warning that this accommodation might end early is disappointing. Publicity by bloggers may have caused this.
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Old Mar 19, 2019, 10:09 pm
  #77  
 
Join Date: Mar 2011
Posts: 6,286
Protecting every single flight was a temporary freak out. It was always going to end as soon as they could fix it.
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Old Mar 19, 2019, 10:15 pm
  #78  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
This was a nice (intentional) IT glitch while it lasted and I was able to move tickets to better flight times. I still think that last year's IT glitch that gave TTFs all new expiration dates was one of the best.
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Old Mar 20, 2019, 5:09 pm
  #79  
nsx
Moderator: Southwest Airlines, Capital One
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Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,623
New policy lets you move your trip only after it's canceled:

Customers holding reservations for a flight that is canceled may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge. If a Customer holds a reservation for a flight that is canceled and chooses not to reschedule, the Customer’s funds will be held toward future travel or a refund will be provided upon request.
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Old Mar 21, 2019, 8:33 am
  #80  
 
Join Date: Aug 2018
Posts: 124
Looks like I changed mine just in time. I booked a $198 RT fare to Orlando that had me arriving late at night. I was able to re-book on a flight that gets in early in the day for no additional cost (that was originally going to push my ticket up to $500).

I didn’t even mean to take advantage of it - I simply misread the notice. Oh well... it worked out this time.
argolfer is offline  


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