Free changes now! (was: Southwest refusing to accommodate people who afraid of MAX8)
Mar 12, 2019, 8:41 am
#121
Join Date: Sep 2015
Location: SFO
Posts: 3,880
AFAIK there are only MAX 8s and MAX 9s currently in service. I don't think any other MAX aircraft types have been delivered yet. Moreover, it's the MAX 8 that's experienced the two crashes; I'm not aware of any problems that have been reported with MAX 9 aircraft, although of course they are similar to the MAX 8 and might have some of the same issues, if indeed a design flaw is involved (and there's no proof that this is true).
Mar 12, 2019, 8:41 am
#122
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
Mar 12, 2019, 8:51 am
#123
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
Another bad day for LUV stock in the market today. So far, another 2.5% drop in value. Total 30 day drop of 12% of value. They were getting hit hard by the maintenance issues already and this has exacerbated their value issues.
Only reason I am mentioning it here is that this drop in value might have more influence than the ACTUAL safety of the 737 Max in forcing SWA in to action on either grounding the planes or offering free change alternatives.
Only reason I am mentioning it here is that this drop in value might have more influence than the ACTUAL safety of the 737 Max in forcing SWA in to action on either grounding the planes or offering free change alternatives.
Mar 12, 2019, 8:58 am
#125
Join Date: Sep 2008
Posts: 7,875
And which of the above is something you do to earn status?
Mar 12, 2019, 9:41 am
#126
Join Date: May 2014
Programs: DL DM 360, Qatar Plat, Etihad Silver, MR Plat
Posts: 149
I have four flights in the next month on MAX. Southwest better let me change it or I will make sure everyone at the gate area know that the flight is 737MAX that's crashed twice in Asia. WN can't possibly let this go on. It's none of my concern that Boeing, Southwest, and the FAA look bad because the Chinese acted first. Whether the Chinese acted due to politics or genuine concern for passengers doesn't matter to me either. I don't want to fly on 737MAX anymore and I will not be charged extra for changing flights.
Before you look crazy and ignorant, let me help you a bit on geography. Ethiopia is on the continent of Africa not Asia.
Also, given that multiple “witnesses” have told different stories, one going so far as saying clothes and paper were flying out of the plane as sparks and fire came from the rear before it crashed, I’m not sure we are at a point to say they are related. Maybe they are, maybe they aren’t. I just don’t think there’s enough evidence for you to start making scenes at airports.
Mar 12, 2019, 9:53 am
#127
Join Date: May 2004
Location: Colorado
Programs: UA & IHG Plat, SWAlist, Frontier 100k, Marriott Titan, IHG-Hilton-Hyatt-Wynd Gold, Nat EE, Hertz PC
Posts: 445
I get it, I wouldn't want to fly on a Max myself right now, but I also get that SW is waiting on guidance from Boeing, and the FAA, and there is not a smoking gun as to what is going on yet. They were newer planes, so you would not think maintenance, but who knows what will come from the investigations. For South West if they re-accommodated everyone on each of their flights it would be a pretty big hit. I get that they are relying on their maintenance, and the training and experience of the pilots, and what to look for. I would trust in the pilots, they know what happened to the Lion Air flight, and what caused it to occur, and what they need to do to avoid it. As for the recent one, the investigation has barely started, time will tell what happened.
Patrick
Patrick
Mar 12, 2019, 9:58 am
#128
Join Date: Aug 2010
Location: Seattle
Programs: DL Diamond
Posts: 13
Most MAX flights in USA and Canada yet
Most MAX flights are in USA and Canada yet there have been no similar crashes in North America. If there had been similar incidents in North America in which the pilots were able to recover then we would know about it. I doubt it could be kept secret.. Statistically, I would say that the problem is related to maintenance or pilot error or the climate at the airport and not to the plane itself. I would fly in a MAX but only in the Western Hemisphere. If airlines can accommodate the passenger with their own flight schedule then that would be reasonable but not on another airline. This would be just one more thing that would force the airlines to raise our ticket prices.
Mar 12, 2019, 10:00 am
#129
Suspended
Join Date: Nov 2007
Posts: 286
Roughly 1/3 of worldwide fleet is grounded due to safety concerns... and United is re-accommodating those with concerns who don't want to fly on it. Yet, at Southwest it's "pay the difference in fare or screw you."
Who would have thought United would have better customer service than Southwest?
Herb must be turning over in his grave...
People can disagree, but there are legitimate concerns about this aircraft. People shouldn't be forced to fly on it or forced to pay a penalty.
Talk about "nuts."
Who would have thought United would have better customer service than Southwest?
Herb must be turning over in his grave...
People can disagree, but there are legitimate concerns about this aircraft. People shouldn't be forced to fly on it or forced to pay a penalty.
Talk about "nuts."
United has 7 in the air right now .... whoops, make that 6
WN has 12 ... Whoops, make that 11 .... errr 10!
Mar 12, 2019, 10:21 am
#130
Join Date: Aug 2006
Location: Seattle
Programs: AS, Hyatt , Marirott
Posts: 30
What if......
So, if they find out that these planes went down due to maintenance issues, or flight crew error, or training issues not completed by low time crews, can retro change fees (you know ...those fee-fees for nuthin) be collected?
Mar 12, 2019, 11:00 am
#133
Join Date: Jun 2008
Location: Northern Nevada
Programs: DL,EK
Posts: 1,652
Only Norway (edited my post) Ireland and Iceland are different countries. 
Also according to Al Jazeera:
Indonesia
Ethiopia
South Korea
Mongolia
And specific airlines:
Gol Linhas Aereas (Brazil)
Aeromexico
Aerolineas Argentinas
Also according to Al Jazeera:
Indonesia
Ethiopia
South Korea
Mongolia
And specific airlines:
Gol Linhas Aereas (Brazil)
Aeromexico
Aerolineas Argentinas
Mar 12, 2019, 11:05 am
#134
Original Poster
Join Date: Aug 2007
Posts: 1,161
SAD to watch a (formerly) great American company behave this way. The world has spoken, and these things need to be grounded until the situation is addressed. WN should get in front of this rather than lead from behind. Sad.