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-   -   Free changes now! (was: Southwest refusing to accommodate people who afraid of MAX8) (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/1960343-free-changes-now-southwest-refusing-accommodate-people-who-afraid-max8.html)

N1120A Mar 11, 2019 12:45 pm


Originally Posted by uastarflyer (Post 30873894)
Are the MAX being used for Hawaii? Or the pre-existing -800 series?

The plan, so far, has been for the MAX to do Hawaii. IDK if they are even getting ETOPS certification for their -800s.

ursine1 Mar 11, 2019 12:51 pm


Originally Posted by N1120A (Post 30873961)
The plan, so far, has been for the MAX to do Hawaii. IDK if they are even getting ETOPS certification for their -800s.

No. As discussed in the crash thread, Southwest is using 737-800s for currently scheduled Hawaii flights, but has announced that they will use 800's and MAX aircraft on those routes.

Worcester Mar 11, 2019 12:52 pm

Do bare in mind that it is not just the FAA, if there were reasonable grounds for concern the European Air Safety Agency (EASA) would have issued warnings or grounded aircraft. So far they have not.

Not wishing to pre judge this as it needs careful investigation but I have every confidence in Boeing. (And I have been accused twice on FT of being biased towards Airbus).

ursine1 Mar 11, 2019 12:59 pm

Personally, the only "confidence in Boeing," I have is "confidence they'll make sure things don't negatively affects their profits."

They added a system to new planes to compensate for a design flaw, didn't tell anyone about the existence of the system until it caused a 100% fatal crash, then said they would issue a software update, but still have not done so months later.

ATLflyer2017 Mar 11, 2019 1:07 pm


Originally Posted by BrlDsguise (Post 30873332)
We should be grateful to them for adhering to their own T&Cs?

All I mean is everyone is free to change their flights for free....you are just responsible for the difference in fare, if there is any. Why should they waive that part? Especially if they are required to ground those aircraft, nobody will be flying them anyways.

MrMan Mar 11, 2019 1:11 pm


Originally Posted by Jaimito Cartero (Post 30873136)
I’d fly in a Max plane, certainly. I might think twice about sending family members. The chances of a problem are rather miniscule. And now Boeing will be under great pressure to come up with a good solution.

How can they come up with a solution to an incident that does not have an identifiable cause. Event happend yesterday.

mctrees02 Mar 11, 2019 1:12 pm


Originally Posted by geo979 (Post 30873750)
Southwest should do what is right. At minimum, until the MAX is cleared they should limit passengers on the MAX to those people with Emotional Support Animals.

Now this is something I'm sure we can all get behind. ^

Troopers Mar 11, 2019 1:17 pm


Originally Posted by ursine1 (Post 30873993)
No. As discussed in the crash thread, Southwest is using 737-800s for currently scheduled Hawaii flights, but has announced that they will use 800's and MAX aircraft on those routes.

Wait, did Southwest get etops certification for the 737-800s?

Cledaybuck Mar 11, 2019 1:24 pm


Originally Posted by Troopers (Post 30874109)
Wait, did Southwest get etops certification for the 737-800s?

Yes. All proving flights were with the 800 and all Hawaii flights are 800's at this time. I don't believe they have ETOPS for the max yet.

Repooc17 Mar 11, 2019 2:02 pm


Originally Posted by MSPeconomist (Post 30873529)
CNN was reporting this a couple hours ago: USA carriers have grounded the MAX, with WN having 31 such aircraft, AA 22, and UA 21 in their fleets. Maybe the grounding is effective tomorrow or perhaps they're being flown back to hubs or airports with suitable maintenance or even just lots of cheap parking space for aircraft.

UA has 14 7M9 in their existing fleet

WN has 35 7M8 in their existing fleet.

AA has 24 7M8 in their existing fleet.

[Non-contributory remark deleted]


Originally Posted by Lizie (Post 30873363)
Previously very few, now probably everybody.

Folks will also mistaken 738s and 739s as Max.

Yellowjj Mar 11, 2019 2:13 pm


Originally Posted by MrMan (Post 30874076)
How can they come up with a solution to an incident that does not have an identifiable cause. Event happend yesterday.

The event happened a few months ago with LionAir.

It's too early to say whether Ethiopian is the same, however Boeing should have released a software update to address the Lion Air crash by now.

ursine1 Mar 11, 2019 2:17 pm


Originally Posted by Repooc17 (Post 30874317)
Folks will also mistaken 738s and 739s as Max.

The safety information cards in the seat back pockets on Southwest 800s and MAX aircraft are the same, and list both models in big type on the front, which doesn't exactly help differentiate the two. ;)

twitch76 Mar 11, 2019 2:25 pm


Originally Posted by jmw (Post 30873476)
I have four flights in the next month on MAX. Southwest better let me change it or I will make sure everyone at the gate area know that the flight is 737MAX that's crashed twice in Asia. WN can't possibly let this go on. It's none of my concern that Boeing, Southwest, and the FAA look bad because the Chinese acted first. Whether the Chinese acted due to politics or genuine concern for passengers doesn't matter to me either. I don't want to fly on 737MAX anymore and I will not be charged extra for changing flights.

You can go on the website and change your flights with no charge. Just pay the fare sifference for the routing you want. This is allowed according to the terms and conditions of your purchase. Easy peasy.

jmw Mar 11, 2019 2:42 pm


Originally Posted by twitch76 (Post 30874404)


You can go on the website and change your flights with no charge. Just pay the fare sifference for the routing you want. This is allowed according to the terms and conditions of your purchase. Easy peasy.

Why should I pay difference in fare for a flight due to a mechanical? As far as I'm concerned, the 737max is broken. I'm perfectly willing to stand pat if they swap the aircraft with a proven bird. Maybe WN will have to bump passengers due to reduced seats or not have enough planes due to the labor dispute, but that's not my problem.

DCP2016 Mar 11, 2019 2:42 pm

The FAA is paid off by Boeing, nothing will happen until one crashes here in the US by AA, UA, or WN.

If we were talking about the A320 NEO crashing, the FAA would have every single Airbus aircraft grounded.

MSPeconomist Mar 11, 2019 2:43 pm


Originally Posted by ryw (Post 30873876)
The MAX is a new line or generation of the Boeing 737. There are currently 2 models in commercial service, the MAX 8 and MAX 9 (with the first MAX 7 I believe scheduled to be delivered later this year). WN only currently flies the MAX 8. It does not fly the MAX 7 yet, but has several ordered, which will likely be delivered later this year. (From a passenger perspective, the major difference is in passenger capacity - the MAX 7 has a couple fewer rows of seats than the MAX 8; the MAX 9 has a couple more).

The previous line was the 737 Next Gen, or 737 NG, and includes the 737-600/700/800/900. Of these, WN currently flies the 737-800 and 737-700.

The 737-800 and 737 MAX 8 are two different planes. However, WN has them configured to have the same number of seats, and sometimes swaps them for each other in IRROPS, mechanical delays, or other times when they need to swap out a plane.

Since WN doesn't assign seats, having aircraft types with different numbers of seats to swap with each other should be fine unless the sear numbers require an additional FA. Obviously they're going to avoid assign a new aircraft to a flight if doing so would cause an overbooking/oversale situation unless this cannot be avoided easily.

LegalTender Mar 11, 2019 2:46 pm


Originally Posted by MSPeconomist (Post 30873529)
CNN was reporting this a couple hours ago: USA carriers have grounded the MAX, with WN having 31 such aircraft, AA 22, and UA 21 in their fleets. Maybe the grounding is effective tomorrow or perhaps they're being flown back to hubs or airports with suitable maintenance or even just lots of cheap parking space for aircraft.

No, they didn't. No CNN reporting to that effect.

s0ssos Mar 11, 2019 2:49 pm


Originally Posted by Jaimito Cartero (Post 30873136)
I’d fly in a Max plane, certainly. I might think twice about sending family members. The chances of a problem are rather miniscule. And now Boeing will be under great pressure to come up with a good solution.

Given people's impressions that it isn't an issue because these are "third-world nations" and they don't know anything about safety, I guess the solution is to only allow "first-world nations" to fly the 737max.

Betterthanyou Mar 11, 2019 2:50 pm

I am unaware that any airline includes picking a specific aircraft as part of their COC. Apparenly United wants to do a charm offensive..which is fine for them considering they have a varied fleet.

MSPeconomist Mar 11, 2019 2:51 pm


Originally Posted by LegalTender (Post 30874476)
No, they didn't. No CNN reporting to that effect.

That's what they said on CNN early this morning. Apparently the story has been corrected since then.

tryathlete Mar 11, 2019 2:54 pm


Originally Posted by lighthouse206 (Post 30872990)
Also, I don't know if your doing this or not, but please don't denigrate the Chinese. Yes, I know lots of people out there are saying they made an essentially corrupt decision that had nothing to do with safety. However, the opposite could also be true: the FAA is making a corrupt decision by NOT grounding the planes in order to protect Boeing. Of course, nobody would argue the fine people in the Trump Administration are corrupt, or would sacrifice safety to satisfy America's largest exporter, now would they????


I would argue that your political response belongs in another forum altogether.

LegalTender Mar 11, 2019 3:11 pm


Originally Posted by MSPeconomist (Post 30874497)
That's what they said on CNN early this morning. Apparently the story has been corrected since then.

Sorry, every CNN replay refutes that. Even misspelled banners and fonts are screencapped and posted by media guard dogs. Nothing on HLN, CNN Business, CNN International, CNN Digital or CNN Newsource said that "USA carriers have grounded the MAX."

nancypants Mar 11, 2019 3:13 pm


Originally Posted by dfw88 (Post 30873540)
Since when is Ethiopia in Asia?

ah you know, generic .... hole countries


Originally Posted by geo979 (Post 30873750)
Southwest should do what is right. At minimum, until the MAX is cleared they should limit passengers on the MAX to those people with Emotional Support Animals.

my god, can you imagine?!


Originally Posted by Taco Tuesday (Post 30873826)
Isn't there more than one MAX? I thought the MAX-8 is the model that crashed twice. WN also flies the MAX-7, I think United flies the MAX-9. Does anybody know if there is a difference?


Originally Posted by Ditka (Post 30873850)


yes there is a difference. The Max 9 is longer and has a higher gross weight. And has a higher gross weight. so it has slightly different flight characteristics

You’d think that a longer version would be even more “unbalanced” (due to this alleged destabilising forward movement of the engines). The fact that it’s 8s not 9s crashing tends to reassure me that it’s actually not a fundamental design flaw at work (if that makes sense- but rather a sensor issue or a CRM issue).

People have short memories with air crashes and especially complaining about automation, considering that crashes like AF447 happened

mctrees02 Mar 11, 2019 3:16 pm


Originally Posted by jmw (Post 30874459)
Why should I pay difference in fare for a flight due to a mechanical? As far as I'm concerned, the 737max is broken. I'm perfectly willing to stand pat if they swap the aircraft with a proven bird. Maybe WN will have to bump passengers due to reduced seats or not have enough planes due to the labor dispute, but that's not my problem.

and you know the 737max is broken because???

Old Hickory Mar 11, 2019 3:56 pm


Originally Posted by mctrees02 (Post 30874580)
and you know the 737max is broken because???

CNN, according to some.

NoStressHere Mar 11, 2019 4:35 pm


Originally Posted by BearX220 (Post 30873293)
I just heard from an industry source (pilot) that WN, AA, and UA have just voluntarily grounded their MAX fleets. Cannot confirm independently.

Now 6:30 ET and I have not seen any report of this.

jmw Mar 11, 2019 4:55 pm


Originally Posted by mctrees02 (Post 30874580)
and you know the 737max is broken because???

You (and the FAA) can't prove it's safe either given what we know (two crashes within a short period of time and limited flight hours).

mendezka Mar 11, 2019 5:14 pm


Originally Posted by jmw (Post 30874929)
You (and the FAA) can't prove it's safe either given what we know (two crashes within a short period of time and limited flight hours).

And you can't prove it's broken either given what we know...

mendezka Mar 11, 2019 5:16 pm


Originally Posted by jmw (Post 30874929)
You (and the FAA) can't prove it's safe either given what we know (two crashes within a short period of time and limited flight hours).

Also, if you do decide to cause a scene outside one of your 4 flights in the coming months. Could you let us know around what time you'll be doing so? I'm an aspiring viral video producer & would love to see the police reaction to your event!

Thanks,

tatterdema Mar 11, 2019 5:46 pm

I have seen 2 separate air safety specialists asked point blank if they would let their family fly this plane. Neither one hesitated before saying no, they would not board this aircraft at this time.

That is enough for me. I would pay to catch a different flight if I had to, but I would not get on this one right now.

LegalTender Mar 11, 2019 5:50 pm

SWA President Tom Nealon:

"We'll be doing our [Hawaii] service with the dash 800 and ultimately the 737 Max 8.”
https://cimg9.ibsrv.net/gimg/www.fly...25676d255b.png

lamphs Mar 11, 2019 5:53 pm


Originally Posted by DCP2016 (Post 30874461)
The FAA is paid off by Boeing, nothing will happen until one crashes here in the US by AA, UA, or WN.

If we were talking about the A320 NEO crashing, the FAA would have every single Airbus aircraft grounded.

Please cite source of payoffs, please.

compddd Mar 11, 2019 6:02 pm

Does Delta operate any MAX aircraft?

mikesyr18 Mar 11, 2019 6:03 pm


Originally Posted by lighthouse206 (Post 30872990)
...the FAA is making a corrupt decision by NOT grounding the planes in order to protect Boeing..

I don't believe the FAA wants to protect anyone or any company that compromises passenger safety.

On the other hand, it might be time to buy some Boeing stock soon, because I know they'll end up back to where they were after collapsing today.

DenverBrian Mar 11, 2019 6:04 pm


Originally Posted by mctrees02 (Post 30874580)
and you know the 737max is broken because???

Well, TWO of the 737MAXes are kind of broken beyond repair. With 300 dead bodies also broken beyond repair.

I stand with Jim Hall on this one. Stop with the tombstone mentality of "let's wait until another one crashes, then maybe we'll do something about it." Abundance of caution should be embedded in the airline industry.

buckeyefanflyer Mar 11, 2019 6:06 pm


Originally Posted by compddd (Post 30875182)
Does Delta operate any MAX aircraft?


no

Southwest and American

United flies Max 9

DenverBrian Mar 11, 2019 6:09 pm

The Points Guy has a nice comprehensive article on MAXes, including how to tell at booking time on WN whether the flight you're choosing is scheduled to be on a MAX:

https://thepointsguy.com/news/737-ma...hiopian-crash/

As for boarding, the AT winglets (both top and bottom at the end of the wing) are probably the fastest way to spot a 737MAX. Here is an article with five ways to spot one:

https://www.avgeekery.com/five-ways-...om-older-737s/

InkUnderNails Mar 11, 2019 6:14 pm

Although I am flying much less than in the past, I have 7 more flights in the next five weeks. I might just up my flight insurance.

Now, something more thought provoking. According to Flight Aware my flight yesterday from BNA to BWI was to be on a 737 Max 8. It was Flight #4832 , scheduled departure from BNA was 11:00 a.m. The flight arrived in Nashville but was delayed for maintenance issues. We got a replacement plane and left for BWI about 2.5 hours late. This delay was about 12 hours after the latest crash in Africa. Lots of coincidences here, but it could all be coincidental or maybe they were being extra safe.

https://flightaware.com/live/flight/SWA4832

MSPeconomist Mar 11, 2019 6:20 pm

Did you ultimately fly (late) on a MAX and did it have the expected tail number?

InkUnderNails Mar 11, 2019 6:31 pm


Originally Posted by MSPeconomist (Post 30875229)
Did you ultimately fly (late) on a MAX and did it have the expected tail number?

No. It was what appeared to be a brand new 800.


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