Website Issues
Dec 27, 2018, 6:25 am
#1
Original Poster
Join Date: Jul 2013
Programs: BAEC Gold
Posts: 41
Website Issues
I'm currently in the UK and trying to book SW flights for upcoming trips in the US. Both the app and the website are not allowing access, is this just a UK issue or are there problems Stateside too?
Thanks
Thanks
Dec 27, 2018, 6:37 am
#2
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
There are repeated issues of trying to access website from overseas. Not sure about the solution.
Dec 27, 2018, 9:56 am
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,050
Solution is to go through a US-based VPN (or uses US-allocated IP address space) so southwest.com cannot tell you are coming in from overseas. WN uses Akamai and it's pretty clear they've enabled the following "feature" in the service --
https://www.akamai.com/us/en/multime...duct-brief.pdf
https://www.akamai.com/us/en/multime...duct-brief.pdf
Last edited by xliioper; Dec 27, 2018 at 10:03 am