Flight booked on points - cancelling and taxes not being refunded to card?
Nov 5, 2018, 12:42 am
#1
Original Poster
Join Date: May 2007
Posts: 89
Flight booked on points - cancelling and taxes not being refunded to card?
I have a bunch of flights I booked using my rapid reward points last month (WGA fares). When I'm cancelling - there's no more option to refund to card - it forces me to hold for future use.
Has something changed with Southwest's policy? I never changed the itineraries, as I know the "newer" system would render your fee non-refundable to card if you made a flight change. Anyone experiencing this or did I miss a change in policy? It's going to be pretty annoying to have tons of $5.60 credits.
Thanks!
Has something changed with Southwest's policy? I never changed the itineraries, as I know the "newer" system would render your fee non-refundable to card if you made a flight change. Anyone experiencing this or did I miss a change in policy? It's going to be pretty annoying to have tons of $5.60 credits.
Thanks!
Nov 5, 2018, 3:39 am
#2
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
I have a bunch of flights I booked using my rapid reward points last month (WGA fares). When I'm cancelling - there's no more option to refund to card - it forces me to hold for future use.
Has something changed with Southwest's policy? I never changed the itineraries, as I know the "newer" system would render your fee non-refundable to card if you made a flight change. Anyone experiencing this or did I miss a change in policy? It's going to be pretty annoying to have tons of $5.60 credits.
Thanks!
Has something changed with Southwest's policy? I never changed the itineraries, as I know the "newer" system would render your fee non-refundable to card if you made a flight change. Anyone experiencing this or did I miss a change in policy? It's going to be pretty annoying to have tons of $5.60 credits.
Thanks!
