FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Southwest Airlines | Rapid Rewards (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards-501/)
-   -   Flight Not Showing (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/1936195-flight-not-showing.html)

MrsWLV Oct 18, 2018 8:23 am

Flight Not Showing
 
On 9/27, I booked the return portion of a trip TPA to LAS with a connection in DEN. That particular flight is no longer showing up when I search for flights TPA->LAS.

Is there any reason for me to be concerned?

Also, since it doesn’t show up, I can’t check for fare decreases :(

6/2/19
Flight 5176 11:15am TPA to DEN
Flight 5083 2:45pm DEN to LAS

joshua362 Oct 18, 2018 8:39 am


Originally Posted by MrsWLV (Post 30328462)
On 9/27, I booked the return portion of a trip TPA to LAS with a connection in DEN. That particular flight is no longer showing up when I search for flights TPA->LAS.

Is there any reason for me to be concerned?

Also, since it doesn’t show up, I can’t check for fare decreases :(

6/2/19
Flight 5176 11:15am TPA to DEN
Flight 5083 2:45pm DEN to LAS

Does each leg they show up individually? If so, nothing to worry about, I've seen WN do this especially to/fro LAS, my conjecture is that they are saving/marketing the seats on other more profitable routes. You can price it as 2 one-ways and see if the fare is lower, occasionally that happens.

MrsWLV Oct 18, 2018 8:56 am


Originally Posted by joshua362 (Post 30328512)
Does each leg they show up individually? If so, nothing to worry about, I've seen WN do this especially to/fro LAS, my conjecture is that they are saving/marketing the seats on other more profitable routes. You can price it as 2 one-ways and see if the fare is lower, occasionally that happens.

It is still available to book individually. I don’t want to book them separately as it’s the return from vacation flight for my family of 3.

Maybe they will show back up in a few months. I was really hoping for a price decrease as they were 27k points each but the date is at the end of the released schedule.

joshua362 Oct 18, 2018 9:31 am


Originally Posted by MrsWLV (Post 30328568)


It is still available to book individually. I don’t want to book them separately as it’s the return from vacation flight for my family of 3.

Maybe they will show back up in a few months. I was really hoping for a price decrease as they were 27k points each but the date is at the end of the released schedule.

Well right now you can book it for 23,768 as a multi city trip, get it on one PNR and be "protected", not sure if you can snag more than one. Never hurts to look or check back if you have the time! Good luck!
  • 23,768PTS
  • TOTAL DOLLARS
    $5.60
Show price breakdownFlight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday

DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total$5.60

rsteinmetz70112 Oct 18, 2018 9:38 am

Have you tried changing the reservation to see if the flight got less expensive?

Buzzardgut Oct 18, 2018 10:11 am

I would call SW and ask. I had a flight disappear from my itinerary and it was a mess to get sorted out. Luckily I was traveling alone, with family would have been miserable.

MrsWLV Oct 18, 2018 10:17 am


Originally Posted by rsteinmetz70112 (Post 30328749)
Have you tried changing the reservation to see if the flight got less expensive?

I have tried changing it and that specific flight doesn’t show up as an option.

joshua362 Oct 18, 2018 10:20 am

The flights are there, WN is choosing not to show them to the OP easily.

Whether its a glitch or purposeful marketing, we don't know.

BTW, there are 13k & 10k nonstops, but at 7a and 7p i'd be considering if circumstances allow...

jep8821 Oct 18, 2018 10:21 am

I have seen this a few times. I actually have a few bookings like this that don't show up anymore to purchase BUT still show as booked by me. A couple of MCI - MCO (connecting thru BNA). along with MCO - MCI (connecting via RDU). Also had a MCI - SNA (connecting thru DEN) as well. What happened as far as I can tell.. there system released a whole bunch of flight choices but then they decided to pair the list down and remove some. The individual flights still exist and your booking is still intact. You just can't re-fare it out.

MrsWLV Oct 18, 2018 10:22 am


Originally Posted by Buzzardgut (Post 30328884)
I would call SW and ask. I had a flight disappear from my itinerary and it was a mess to get sorted out. Luckily I was traveling alone, with family would have been miserable.

It’s still on my itinerary, just doesn’t show up if I search for flights on that day anymore.

MrsWLV Oct 18, 2018 10:25 am


Originally Posted by joshua362 (Post 30328927)
The flights are there, WN is choosing not to show them to the OP easily.

Whether its a glitch or purposeful marketing, we don't know.

BTW, there are 13k & 10k nonstops, but at 7a and 7p i'd be considering if circumstances allow...

I would prefer the nonstop (& the much lower price) but the schedule doesn’t work for me. We are coming back from a cruise that morning and can’t do anything before 10am. The 7pm puts us home after 9pm and we have to work the next day :(

jep8821 Oct 18, 2018 10:35 am


Originally Posted by joshua362 (Post 30328719)
Well right now you can book it for 23,768 as a multi city trip, get it on one PNR and be "protected", not sure if you can snag more than one. Never hurts to look or check back if you have the time! Good luck!
  • 23,768PTS
  • TOTAL DOLLARS
    $5.60
Show price breakdown

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTSFlight 2 6/2/19 Sunday

DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total$5.60

Can you do me a favor.. If you have the points, can you try actually booking that (or any other multi-city with less than a 4hr layover) and see if it actually works. For the last couple of months, I continually get error messages when doing mult-city bookings at the very last screen after putting in the credit card info. It doesn't matter if its a points booking or full cash, It always errors out if the multicity is less than 4hr connecting. If its over 4hrs and they bill you 2 seperate 5.60 fees, then it works. I even called southwest less than a month ago on one and the front line agent couldn't get it to work either.

joshua362 Oct 18, 2018 11:40 am


Originally Posted by jep8821 (Post 30328998)
Can you do me a favor.. If you have the points, can you try actually booking that (or any other multi-city with less than a 4hr layover) and see if it actually works. For the last couple of months, I continually get error messages when doing mult-city bookings at the very last screen after putting in the credit card info. It doesn't matter if its a points booking or full cash, It always errors out if the multicity is less than 4hr connecting. If its over 4hrs and they bill you 2 seperate 5.60 fees, then it works. I even called southwest less than a month ago on one and the front line agent couldn't get it to work either.

Gladly, did above, no problem, one 5.60 fee. FWIW, after switching (finally) to Windows7 from XP, I've had a lot less problems like what you describe above, which was frequent...

Your flight is booked!
Price
  • Payment
  • Confirmation
Trip summary

Flight

CONFIRMATION #
XXXXXX
JUN 2
TPADENLAS
FLIGHT TOTAL
23,768PTS + $5.60

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday
DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total
23,768PTS + $5.60

Cledaybuck Oct 18, 2018 12:13 pm


Originally Posted by MrsWLV (Post 30328947)


I would prefer the nonstop (& the much lower price) but the schedule doesn’t work for me. We are coming back from a cruise that morning and can’t do anything before 10am. The 7pm puts us home after 9pm and we have to work the next day :(

You can save about 10k points/pp if you do the connection in ATL (get in around 6).

jep8821 Oct 18, 2018 12:34 pm


Originally Posted by joshua362 (Post 30329286)
Gladly, did above, no problem, one 5.60 fee. FWIW, after switching (finally) to Windows7 from XP, I've had a lot less problems like what you describe above, which was frequent...

Your flight is booked!
Price
  • Payment
  • Confirmation
Trip summary

Flight

CONFIRMATION #
XXXXXX
JUN 2
TPADENLAS
FLIGHT TOTAL
23,768PTS + $5.60

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday
DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total
23,768PTS + $5.60

Thanks! I will try it again soon. I realized I havn't tried it since they made the refundable change last week.


All times are GMT -6. The time now is 3:08 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.