Flight Not Showing

Old Oct 18, 2018, 8:23 am
  #1  
Original Poster
 
Join Date: May 2017
Posts: 96
Flight Not Showing

On 9/27, I booked the return portion of a trip TPA to LAS with a connection in DEN. That particular flight is no longer showing up when I search for flights TPA->LAS.

Is there any reason for me to be concerned?

Also, since it doesnt show up, I cant check for fare decreases

6/2/19
Flight 5176 11:15am TPA to DEN
Flight 5083 2:45pm DEN to LAS
MrsWLV is offline  
Old Oct 18, 2018, 8:39 am
  #2  
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,691
Originally Posted by MrsWLV
On 9/27, I booked the return portion of a trip TPA to LAS with a connection in DEN. That particular flight is no longer showing up when I search for flights TPA->LAS.

Is there any reason for me to be concerned?

Also, since it doesnt show up, I cant check for fare decreases

6/2/19
Flight 5176 11:15am TPA to DEN
Flight 5083 2:45pm DEN to LAS
Does each leg they show up individually? If so, nothing to worry about, I've seen WN do this especially to/fro LAS, my conjecture is that they are saving/marketing the seats on other more profitable routes. You can price it as 2 one-ways and see if the fare is lower, occasionally that happens.
joshua362 is offline  
Old Oct 18, 2018, 8:56 am
  #3  
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Join Date: May 2017
Posts: 96
Originally Posted by joshua362
Does each leg they show up individually? If so, nothing to worry about, I've seen WN do this especially to/fro LAS, my conjecture is that they are saving/marketing the seats on other more profitable routes. You can price it as 2 one-ways and see if the fare is lower, occasionally that happens.
It is still available to book individually. I dont want to book them separately as its the return from vacation flight for my family of 3.

Maybe they will show back up in a few months. I was really hoping for a price decrease as they were 27k points each but the date is at the end of the released schedule.
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Old Oct 18, 2018, 9:31 am
  #4  
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,691
Originally Posted by MrsWLV


It is still available to book individually. I dont want to book them separately as its the return from vacation flight for my family of 3.

Maybe they will show back up in a few months. I was really hoping for a price decrease as they were 27k points each but the date is at the end of the released schedule.
Well right now you can book it for 23,768 as a multi city trip, get it on one PNR and be "protected", not sure if you can snag more than one. Never hurts to look or check back if you have the time! Good luck!
  • 23,768PTS
  • TOTAL DOLLARS
    $5.60
Show price breakdownFlight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday

DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total$5.60
joshua362 is offline  
Old Oct 18, 2018, 9:38 am
  #5  
 
Join Date: Jul 2013
Posts: 5,813
Have you tried changing the reservation to see if the flight got less expensive?
rsteinmetz70112 is offline  
Old Oct 18, 2018, 10:11 am
  #6  
 
Join Date: Aug 2018
Location: ORD
Programs: DL GM, WN A+/CP, HH Diamond
Posts: 45
I would call SW and ask. I had a flight disappear from my itinerary and it was a mess to get sorted out. Luckily I was traveling alone, with family would have been miserable.
Buzzardgut is offline  
Old Oct 18, 2018, 10:17 am
  #7  
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Join Date: May 2017
Posts: 96
Originally Posted by rsteinmetz70112
Have you tried changing the reservation to see if the flight got less expensive?
I have tried changing it and that specific flight doesnt show up as an option.
MrsWLV is offline  
Old Oct 18, 2018, 10:20 am
  #8  
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,691
The flights are there, WN is choosing not to show them to the OP easily.

Whether its a glitch or purposeful marketing, we don't know.

BTW, there are 13k & 10k nonstops, but at 7a and 7p i'd be considering if circumstances allow...
joshua362 is offline  
Old Oct 18, 2018, 10:21 am
  #9  
 
Join Date: Jul 2005
Posts: 90
I have seen this a few times. I actually have a few bookings like this that don't show up anymore to purchase BUT still show as booked by me. A couple of MCI - MCO (connecting thru BNA). along with MCO - MCI (connecting via RDU). Also had a MCI - SNA (connecting thru DEN) as well. What happened as far as I can tell.. there system released a whole bunch of flight choices but then they decided to pair the list down and remove some. The individual flights still exist and your booking is still intact. You just can't re-fare it out.
MrsWLV likes this.
jep8821 is offline  
Old Oct 18, 2018, 10:22 am
  #10  
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Join Date: May 2017
Posts: 96
Originally Posted by Buzzardgut
I would call SW and ask. I had a flight disappear from my itinerary and it was a mess to get sorted out. Luckily I was traveling alone, with family would have been miserable.
Its still on my itinerary, just doesnt show up if I search for flights on that day anymore.
MrsWLV is offline  
Old Oct 18, 2018, 10:25 am
  #11  
Original Poster
 
Join Date: May 2017
Posts: 96
Originally Posted by joshua362
The flights are there, WN is choosing not to show them to the OP easily.

Whether its a glitch or purposeful marketing, we don't know.

BTW, there are 13k & 10k nonstops, but at 7a and 7p i'd be considering if circumstances allow...
I would prefer the nonstop (& the much lower price) but the schedule doesnt work for me. We are coming back from a cruise that morning and cant do anything before 10am. The 7pm puts us home after 9pm and we have to work the next day
MrsWLV is offline  
Old Oct 18, 2018, 10:35 am
  #12  
 
Join Date: Jul 2005
Posts: 90
Originally Posted by joshua362
Well right now you can book it for 23,768 as a multi city trip, get it on one PNR and be "protected", not sure if you can snag more than one. Never hurts to look or check back if you have the time! Good luck!
  • 23,768PTS
  • TOTAL DOLLARS
    $5.60
Show price breakdown

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTSFlight 2 6/2/19 Sunday

DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
Wanna Get Away
Your fare includes:
  • 2 free checked bags (1st and 2nd checked bags fly free. Weight and size limits apply.)
  • No change fee (Fare difference may apply.)
  • Reusable funds
  • EarlyBird eligible
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total$5.60
Can you do me a favor.. If you have the points, can you try actually booking that (or any other multi-city with less than a 4hr layover) and see if it actually works. For the last couple of months, I continually get error messages when doing mult-city bookings at the very last screen after putting in the credit card info. It doesn't matter if its a points booking or full cash, It always errors out if the multicity is less than 4hr connecting. If its over 4hrs and they bill you 2 seperate 5.60 fees, then it works. I even called southwest less than a month ago on one and the front line agent couldn't get it to work either.

Last edited by jep8821; Oct 18, 2018 at 10:42 am
jep8821 is offline  
Old Oct 18, 2018, 11:40 am
  #13  
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,691
Originally Posted by jep8821
Can you do me a favor.. If you have the points, can you try actually booking that (or any other multi-city with less than a 4hr layover) and see if it actually works. For the last couple of months, I continually get error messages when doing mult-city bookings at the very last screen after putting in the credit card info. It doesn't matter if its a points booking or full cash, It always errors out if the multicity is less than 4hr connecting. If its over 4hrs and they bill you 2 seperate 5.60 fees, then it works. I even called southwest less than a month ago on one and the front line agent couldn't get it to work either.
Gladly, did above, no problem, one 5.60 fee. FWIW, after switching (finally) to Windows7 from XP, I've had a lot less problems like what you describe above, which was frequent...

Your flight is booked!
Price
  • Payment
  • Confirmation
Trip summary

Flight

CONFIRMATION #
XXXXXX
JUN 2
TPADENLAS
FLIGHT TOTAL
23,768PTS + $5.60

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday
DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total
23,768PTS + $5.60
joshua362 is offline  
Old Oct 18, 2018, 12:13 pm
  #14  
 
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,898
Originally Posted by MrsWLV


I would prefer the nonstop (& the much lower price) but the schedule doesnt work for me. We are coming back from a cruise that morning and cant do anything before 10am. The 7pm puts us home after 9pm and we have to work the next day
You can save about 10k points/pp if you do the connection in ATL (get in around 6).
MrsWLV and synergistic like this.
Cledaybuck is offline  
Old Oct 18, 2018, 12:34 pm
  #15  
 
Join Date: Jul 2005
Posts: 90
Originally Posted by joshua362
Gladly, did above, no problem, one 5.60 fee. FWIW, after switching (finally) to Windows7 from XP, I've had a lot less problems like what you describe above, which was frequent...

Your flight is booked!
Price
  • Payment
  • Confirmation
Trip summary

Flight

CONFIRMATION #
XXXXXX
JUN 2
TPADENLAS
FLIGHT TOTAL
23,768PTS + $5.60

Flight 1 6/2/19 Sunday
DEPARTS
11:15AM
TPATampa, FL - TPA
FLIGHT5176
Nonstop
ARRIVES
1:05PM
DENDenver, CO - DEN
TRAVEL TIME3hr50min
  • Wanna Get Away
    (Adult x1)
    15,875 PTS
SUBTOTAL
15,875PTS

Flight 2 6/2/19 Sunday
DEPARTS
2:45PM
DENDenver, CO - DEN
FLIGHT5083
Nonstop
ARRIVES
3:40PM
LASLas Vegas, NV - LAS
TRAVEL TIME1hr55min
  • Wanna Get Away
    (Adult x1)
    7,893 PTS
SUBTOTAL
7,893PTS
Taxes & fees
$5.60
Flight total
23,768PTS + $5.60
Thanks! I will try it again soon. I realized I havn't tried it since they made the refundable change last week.
jep8821 is offline  

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