New confirmation email format

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Old Oct 13, 18, 9:50 pm
  #1  
nsx
Moderator: Southwest Airlines
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Join Date: Sep 1999
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New confirmation email format

Some time between October 8 and October 11 the format of Southwest's emails changed. I find the new format to be more attractive, but I haven't noticed any new or deleted information elements. The first name and date are at the beginning of the Subject line, which is an improvement.

The one change in my usage is that used to search my email for 23NOV18 to find all reservations for that date. The new format requires a search for 11/23/2018.
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Old Oct 14, 18, 10:58 am
  #2  
 
Join Date: May 2005
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Problems Recording New Format

The new format doesn't record properly when I forward the email to Tripit. I have to manually enter the date and then select the route. As a person that travels every week this new change will make my southwest travels more time consuming.as I forward all travel resveration to trip who in turns updates my calender.

Looks like southwest is not using the industry norm for formatting their emails.
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Old Oct 14, 18, 8:36 pm
  #3  
 
Join Date: Jul 2013
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Originally Posted by goghd View Post
The new format doesn't record properly when I forward the email to Tripit. I have to manually enter the date and then select the route. As a person that travels every week this new change will make my southwest travels more time consuming.as I forward all travel resveration to trip who in turns updates my calender.

Looks like southwest is not using the industry norm for formatting their emails.
let triplet know. Most likely they parse the emails based on the airline format. They may simply need to update their softwate.
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Old Oct 15, 18, 3:49 pm
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Yeah, I pinged "[email protected]" last week, they said they're going to start working on it.
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