FA opening overhead bin with seatbelt sign on
#16
Join Date: Dec 2000
Location: Dallas, TX, AA 3MM EXP, WN
Posts: 1,808
About ten minutes after takeoff yesterday on our WN flight home from SNA, while the seatbelt sign was still on, a passenger asked one of the FAs to get something out of the overhead bin for them. As she was working to retrieve the bag, a metal bottle, which apparently had been in one of the bag’s outside pouches, fell from the open overhead bin, hitting my wife’s arm.
Are FAs supposed to be getting stuff out of the overheads for passengers in flight while the seatbelt sign is still on?
Are FAs supposed to be getting stuff out of the overheads for passengers in flight while the seatbelt sign is still on?
#17
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
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#19
Join Date: Dec 2006
Location: SNA
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#20
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I suppose for those people who are content to watch movies on phones it's much easier, but I'm not into that.
(I almost added "and unplug the power adapter cord from the outlet in front of me", but then I remembered that this is Southwest .)
#21
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
I watch on my 10" tablet, and the cover folds into a stand, so it's a one-piece, one-handed operation.
That being said, 99% of my trips lately have been intra-CA (so a little over an hour door-to-door) and I'm always in the back and have a decent percentage of solo rows, so I can't remember the last time I was asked to let someone by.
That being said, 99% of my trips lately have been intra-CA (so a little over an hour door-to-door) and I'm always in the back and have a decent percentage of solo rows, so I can't remember the last time I was asked to let someone by.
#22
Suspended
Join Date: Nov 2005
Posts: 789
The cockpit advises Flight Attendants when they should cease their duties and take their seats. If the plane was in turbulence then it is unlikely any FA would be standing let alone emptying overheads. There is always an announcement to take care when opening bins as contents may have shifted. What this actually means is beware times falling as clowns have overstuffed the bins or loaded items in a precarious manner.
Sounds to me like someone is taking the helpful actions of a flight attendant to try and build a lawsuit as it is easier than working...
If it was so turbulent, why did the pax ask for the item to be retrieved so urgently?
Sounds to me like someone is taking the helpful actions of a flight attendant to try and build a lawsuit as it is easier than working...
If it was so turbulent, why did the pax ask for the item to be retrieved so urgently?
Last edited by flyertalker54234; Jun 26, 2018 at 8:38 am Reason: Spellcheck wrongly editing words
#23
Join Date: Feb 2014
Posts: 921
The OP already went there...
#24
Join Date: Sep 2007
Posts: 65
Right. The passenger may have had it somewhat secure, but then other passengers moved the pack around and the bottle got loose in the pocket. The problem is because that can happen, they could just as easily have lost their water bottle because it came out and rolled to the back of the bin. Everything needs to be inside the pack if they don't want to lose it or have it fall out of the bin. I definitely watch closely while anyone roots around in the bin above me, for knuckleheads dropping stuff or manhandling my bag - I didn't carry that camera equipment on just so have they could ram their too big to fit roller bag into it.
#25
Join Date: Jun 2009
Posts: 2
Statistics show that aisle seat passengers are more likely to get out of a crashed or on fire plane.
I have seen a full bottle of whisky fall out of a bin and hit a passenger on the head!
Stupid for anyone not to bend away from an opened bin above them though.
I have seen a full bottle of whisky fall out of a bin and hit a passenger on the head!
Stupid for anyone not to bend away from an opened bin above them though.
#26
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Location: MEM
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And a passenger could have opened that same bin when the seatbelt sign was off, and the water bottle still could have fallen out. So IMHO the issue of the water bottle falling out had little to do with either the FA or the seatbelt sign (ie, it was a coincidence that it the FA is who did it and it was a coincidence that it happened while the seatbelt sign was on).
#27
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#28
Join Date: Sep 2010
Posts: 87
About ten minutes after takeoff yesterday on our WN flight home from SNA, while the seatbelt sign was still on, a passenger asked one of the FAs to get something out of the overhead bin for them. As she was working to retrieve the bag, a metal bottle, which apparently had been in one of the bag’s outside pouches, fell from the open overhead bin, hitting my wife’s arm.
Are FAs supposed to be getting stuff out of the overheads for passengers in flight while the seatbelt sign is still on?
Are FAs supposed to be getting stuff out of the overheads for passengers in flight while the seatbelt sign is still on?
But given all that, nobody as injured. No rules appear to be violated. If the FA failed to apologize, then it was even more sloppy of her. In that case, a remark asking her to be more careful or just mentioning it to the head FA to remind that FA to carefully open a bin and apologize for any accident, or even a feedback email to management if one is really upset based on potential danger, would be appropriate. But it is not worth the effort to file a complaint or consider a lawsuit or whatever in this case.
#29
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
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Last edited by sdsearch; Jun 26, 2018 at 2:07 pm
#30
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Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Bottom line: When someone is in the overhead bin above your head, you should watch carefully in case something falls toward you. Once an FA got upset because I watched her like a hawk when she was getting something from an overhead storage cabinet which was right behind my head. I turned around and watched her while she was getting extra cups or something like that. I've seen way too many things fall out of an overhead bin over the years. One time, an overhead popped open during takeoff and I held my hand over the door until the FA could get up to close it properly (it was an MD80, where the overheads were fairly low).