Flight status notifications
#1
Original Poster
Join Date: Jan 2008
Posts: 3,638
Flight status notifications
Posted on southwest.com:
Starting in June, the Flight Status Notification feature will no longer be available.
But don’t worry—you can always check your flight status at Southwest.com/air/flight-status/.
But don’t worry—you can always check your flight status at Southwest.com/air/flight-status/.
#2
Join Date: Jan 2017
Location: MDW/ORD
Programs: WN A list, UA Gold, AA Gold, Marriott LT Gold, IHG Platinum, National EE, Hilton Diamond
Posts: 525
It wasn't really useful for me anyways as the text would come after I'm already at the airport or have already checked the status in the app.
#3
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
#5
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
1. WN is the only airlne where I can't seem to get the electronic boarding passes to show on my home screen so there are clear mobile tech issues. Does this mean if you're not connected to wifi on a flight you can't see it anymore?
2. I've always found flightaware to be more accurate Espicially at being able to figure out when a delay is going to happen before WN admits it.
2. I've always found flightaware to be more accurate Espicially at being able to figure out when a delay is going to happen before WN admits it.
#6
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,697
1. WN is the only airlne where I can't seem to get the electronic boarding passes to show on my home screen so there are clear mobile tech issues. Does this mean if you're not connected to wifi on a flight you can't see it anymore?
2. I've always found flightaware to be more accurate Espicially at being able to figure out when a delay is going to happen before WN admits it.
2. I've always found flightaware to be more accurate Espicially at being able to figure out when a delay is going to happen before WN admits it.
2. Yes
#7
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,697
I wonder the "call me" service is going away too. Seems more disruptive to have 143 phones going off at the same time.
#8
Join Date: Jun 2015
Programs: VX Gold/WN Companion
Posts: 682
They were always useless.
My favorite a few weeks ago was a flight that got delayed and upon the plane arriving the SW staff and passengers all hustled to flip the plane and get under way to make up time, then I get a notification that my flight is delayed as we are pushing back.
My favorite a few weeks ago was a flight that got delayed and upon the plane arriving the SW staff and passengers all hustled to flip the plane and get under way to make up time, then I get a notification that my flight is delayed as we are pushing back.
#9
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
I hope they don't kneecap TripIt in the process ... TripIt has always been ahead of WN when reporting pushbacks/pull-ins (and somehow generally more accurate, too) .
#10
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
That's why i let Tripcase, Tripit AND awardwallet track the trips. At least one of the apps will auto push a notification or SMS for delays, gate changes, time to next connection and most any other info I would ever need. Waze data dips to my calendar so I also get a reminder of when to leave for the airport. Addicted to my iphone? Yep that's me!!
Last edited by lainys; May 2, 2018 at 2:12 pm Reason: typo correction "Waze" not "waza"!!
#11
Join Date: Jan 2000
Posts: 369
Last Wed, I arrived at ATL well in advance of my 12:10 flight. At 10:55 am, I get a WN flight alert that my flight is delayed to 1:20. So, I figure I'll get a leisurely early lunch and arrive at the gate around 12:30, well in advance in case they can leave earlier. I even check the flight status every 15-20 minutes to see if there is any change
At 12:01 pm, I get a new flight alert that the flight is back on time and leaving in less than 9 minutes. So I hightail it over to my gate as fast as I can, along with several other folks boarding after the C Group.
Look, I'm all for trying to reduce delays but once they have posted more than an hour delay, give folks at least 30 minutes of the new ETD. So I don't plan to trust WN's flight status again.
Do you think Flightaware or FlightAware would have provided earlier notice of the ETD moving up? Thanks
At 12:01 pm, I get a new flight alert that the flight is back on time and leaving in less than 9 minutes. So I hightail it over to my gate as fast as I can, along with several other folks boarding after the C Group.
Look, I'm all for trying to reduce delays but once they have posted more than an hour delay, give folks at least 30 minutes of the new ETD. So I don't plan to trust WN's flight status again.
Do you think Flightaware or FlightAware would have provided earlier notice of the ETD moving up? Thanks
#12
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
You actually shouldn't, and while it's generally accurate on the delays, due to Operations changes sometimes they'll change things up to reduce the delays, so a "Delay" notification should be used to give you more time in the airport, not outside of it (unless it's > 90m or so).
Plus be aware that when a late flight does finally land they really tend to hustle turning it around, getting people on/off ASAP. I nearly got bitten by this once 'cause knowing it was late I went to the (airside) Starbucks while it was still on approach thinking I'd had ~30 mins or so and they'd managed to turn it after landing in probably 15, and I'm walking up to the gate as they're calling out for tardies before they close the door.
Hard to say. I've gotten a WN notification about 1 in every 15 delays, but TripIt notifies me every time (and on the rare occasions WN does for that same flight, TripIt is first and somehow usually more accurate). Due to cascading delays, it's not uncommon for TripIt to start pinging me around 7:30/8 am for a flight I'm not taking 'till after 5, which also implies TripIt may be calculating flight arrival data based on gate-activity information and ATC info along with WN-supplied data.
Plus be aware that when a late flight does finally land they really tend to hustle turning it around, getting people on/off ASAP. I nearly got bitten by this once 'cause knowing it was late I went to the (airside) Starbucks while it was still on approach thinking I'd had ~30 mins or so and they'd managed to turn it after landing in probably 15, and I'm walking up to the gate as they're calling out for tardies before they close the door.
Do you think [TripIt, I'm assuming] or FlightAware would have provided earlier notice of the ETD moving up? Thanks
#14
Join Date: Jul 2013
Posts: 5,813
I find the delays they provide are inaccurate often because they improvise around problems, sometimes creating new ones in the process. Recently I had a flight delayed because they gave our plane to another flight that had a mechanical problem. They assigned us another plane and were going to use the original plane to handles that second flight after it was repaired. In theory it would have spread the delays around. In fact it took longer that anticipated to repair the mechanical and they reassigned it us us. We were late about 2 hours I got a $100 LUV voucher I'm pretty sure they picked on my flight because it was only half booked and even less booked after they rerouted a bunch of passengers who were connecting at our destination.
Last edited by rsteinmetz70112; May 31, 2018 at 2:54 pm
#15
Join Date: Aug 2012
Location: LAS
Posts: 1,525
Posted on southwest.com:
Quote:
Starting in June, the Flight Status Notification feature will no longer be available.
But don’t worry—you can always check your flight status at Southwest.com/air/flight-status/.
Quote:
Starting in June, the Flight Status Notification feature will no longer be available.
But don’t worry—you can always check your flight status at Southwest.com/air/flight-status/.
We shall see.