Press reports "Southwest Airlines kicks father and his toddler daughter off flight
https://www.yahoo.com/amphtml/financ...154859297.html #southwest #shame #on #you #southwest #airlines kicked a man off the plane with his two year old daughter because she was afraid and not sitting in her own seat.. he asked the lady for a minute to calm her down she walked away and called people to remove him. The baby was already calm by now and sitting in her own seat. Captain then came over intercom to say we will be going back to the gate to handle a customer service issue. They then told me stop filming and this issue did not involve me, and that me and another woman who spoke up will be the next off he plane. The flight attendant then came to tell me be quiet stop talking ( to the person next to me ) no one around me wants to hear about the situation. #Flight1683 #MDW to #ATL ABC 7 Chicago NBC Chicago Southwest Airlines #Michelle was the flight attendant |
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Once a crew member decides, no change in circumstance will dissuade. Flexibility torpedoes control.
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Anyone 2 or older has to be belted in their own seat. If the FA doesn't believe the toddler will stay there or the father may put the child back on his lap after the FAs are buckled in, then I have to side with the airline on returning to the gate on this one.
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Originally Posted by Lost
(Post 29536114)
Anyone 2 or older has to be belted in their own seat. If the FA doesn't believe the toddler will stay there or the father may put the child back on his lap after the FAs are buckled in, then I have to side with the airline on returning to the gate on this one.
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Originally Posted by LegalTender
(Post 29536181)
The child was safely belted in and quiet, as the video indicates. If the FA had reason to believe the toddler wouldn't stay there, you're right. But my guess is the FA requesting the captain return to the gate sealed the deal. What else beside removal could have been justified in paperwork?
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Originally Posted by Lost
(Post 29536224)
I'm having trouble with the sound. Am I right that the video starts after the airplane has returned to the gate?
"She was afraid and not sitting in her own seat.. he asked the lady for a minute to calm her down she walked away and called people to remove him. The baby was already calm by now and sitting in her own seat. Captain then came over intercom to say we will be going back to the gate to handle a customer service issue." - Alexis Armstrong |
Originally Posted by LegalTender
(Post 29536261)
It appears so. Pax who took the video says the child was "calm" and belted in before the return.
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Originally Posted by theddo
(Post 29536304)
Then the father obviously could've kept the child calm and belted before that, too, but elected not to. Once the decision to deplane someone has been made it will not be changed - and "sorry I just need a few minutes" will not fly when you are preparing for take-off.
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WN was correct here and crew followed their training. Passengers are required to be in their seats and belted from the time the aircraft door was closed throughout all ground operations. Thus, there was already a problem. It's great that the father and child eventually complied, but it was too late.
OP's suggestion that this was "shameful" is simply wrong and ignores basic safety procedures which have existed for 50+ years. Would OP have criticized WN had the aircraft stopped short while taxiing, the child been thrown and injured? This was 100% on the father. |
Originally Posted by rubystone
(Post 29535374)
#southwest #shame #on #you #southwest #airlines [...] #Flight1683 #MDW to #ATL ABC 7 Chicago NBC Chicago Southwest Airlines #Michelle was the flight attendant |
Originally Posted by LegalTender
(Post 29536261)
It appears so. Pax who took the video says the child was "calm" and belted in before the return.
Somehow I have suspicion that the OP is leaving a few key details out... |
I always have to laugh at the WN FA's telling passengers not to film, not going to happen in this day and age where everyone has a camera phone sweetie.
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A recent hire from United Express?
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Since when do measly flight attendants get to be pretend federal judges who step all over the 1st Amendment? Sad to see WN catching the same disease afflicting UA the worst. :mad:
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