[DEAD] TTF Expiration Improvement - Hoping this is indeed a value add by SWA.
 

Noticed this today when changing some flights that the TTFs used instead of spoiling by taking on the earliest expiration date were reset to 12 months from today's date. This was always a point of frustration to juggle a number of partially used TTFs trying not to have some go to waste while at the same time preventing contamination of new funds by comingling in older, about to expire, TTFs.

Here's to hoping that this is a new feature and not some lucky glitch on the website.

(Now if only they would let me use more than 2(or 3) TTF to pay for a flight. I always end up with a lot of low value (<$10) TTF that were a pain to combine and use.)

Color me skeptical.

If this is indeed true, then travel funds would essentially never expire. As long as you kept rebooking, you could keep a credit alive indefinitely. I cannot see the bean counters allowing that.

I'm guessing glitch.

Note: The Fare Comparison Chart on the Southwest website hasn't been updated to reflect any change.

Neither has the Contract of Carriage (pdf).

Anyone suspect an IT glitch?

WN IT? Naaaaaaaaah!





(... crap; I use my real name around here ... guess I'ma suffer from a rash of OOPS!es over the coming weeks :))

pretty sure it's a glitch, so take advantage of it while you can.

So, has anyone had a similar experience as the OP?

No Luck for me. I made 2 different flight changes using TFFs on the same day as OP.
When I read the post, I checked my account and the remaining TFF expiration and they were still the original purchase date.

Yes! On 3/13/18 I booked flight using TTF's from two cancelled itineraries with funds expiring 1/12/19 + cash. Cancelled that reservation. The resulting TTFs showed an expiration of 3/13/19. Used those funds today with no problems.

It's a glitch....of this I am sure.

On the flight confirmation booked today, is the expiration 3/13/19 or 3/15/19?

I don't know. And to find out requires that I cancel a companion reservation before trying to "change" my reservation to expose the TTF value. Sorry! It's too bad WN obscures the TTFs available and the payment history on a ticketed reservation.

Actually, no -- the expiration date is shown in the confirmation email for the new booking. It's just to the right of the ticket number.

Thanks. It shows expiration 3/13/19.

Very interesting. So apparently there was a glitch on 3/13/18.

Anyone else have any data points?

Another interesting observation: Checking some previous bookings today I see that, on new bookings, the expiration date is always one day earlier than one full year later, ie: booking on Jan. 15, 2018 = Jan. 14, 2019 expiration. (When TTFs are used, the expiration date is that of the TTF.)

So it's unusual that a booking made on 3/13/18 would have an expiration date of 3/13/19 instead of 3/12/19, with or without the addition of TTFs.

changes to existing reservations did not get extended date but every new ticket I booked on that date had all funds extended by 1 year