Midwest snowmagedden is on its way (02/09)
#16
Original Poster
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
#17
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
@SouthwestAir Due to the inclement weather, we are running low on deicing fluid. We appreciate your patience and flexibility as we navigate through these challenges. ^CT
2:19 PM - 11 Feb 2018
#18
Original Poster
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
#19
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,511
He knows his core market at Southwest. Most are hugely infrequent, inexperienced leisure travelers who — quite frankly — don't care much about how long it takes them to get where they are going just as long as they get there and have sufficient time to party before coming home. Which may be why Kelly has never done the really hard work — or spent the money — to ensure he runs the nation's most on-time airline.
#20
Join Date: Sep 2017
Posts: 106
Somehow managed to barely dodge this bullet as well with MDW. Left last night on the very last flight back towards home. When I originally booked the flights about a month or so ago, I had picked one on 2/11 but later changed it to 2/10. Guess I got lucky with that one too, or else I'd be sitting in MDW right now kind of stranded.
#21
Join Date: Dec 2016
Programs: United MileagePlus, Southwest RapidRewards
Posts: 54
This is absolute crap.
I was booked on WN MDW -> LAS today at 9:35A and that was cancelled last night (Saturday) due to "Weather" reasons - but the non-stops both before that and after that were not cancelled. I got on the phone and got on the next available flight, which was the 1:35P. Cancelled as I pulled up to the airport.
This is not a weather problem. This is not a force majure issue. This is a WN poor planning problem - and all flyers who were put out should be compensated as such. You can preface your statement with "Due to weather issues, we have ran out of de-icing fluid." but that's not a weather issue. Flights out of ORD were running fairly well, and if WN knew that they were low on deicing fluid, they could have made this decision much further in advance.
Missed a concert I have had booked in LAS for months - I am not happy with WN right now.
I was booked on WN MDW -> LAS today at 9:35A and that was cancelled last night (Saturday) due to "Weather" reasons - but the non-stops both before that and after that were not cancelled. I got on the phone and got on the next available flight, which was the 1:35P. Cancelled as I pulled up to the airport.
This is not a weather problem. This is not a force majure issue. This is a WN poor planning problem - and all flyers who were put out should be compensated as such. You can preface your statement with "Due to weather issues, we have ran out of de-icing fluid." but that's not a weather issue. Flights out of ORD were running fairly well, and if WN knew that they were low on deicing fluid, they could have made this decision much further in advance.
Missed a concert I have had booked in LAS for months - I am not happy with WN right now.
#22
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
#23
Join Date: Dec 2014
Posts: 20
My daughter was at an event in Chicago and she was scheduled to fly today morning from MDW at 8.00 am but her flight got canceled. Re-booked her for afternoon flight that got canceled, then at 5.45pm and 10.45 pm which got canceled too. Booked her for next morning and those 2 flights got canceled too. So eventually gave up and booked a full price ticket from ORD for 7.45pm as she has 2 classes and a test that she cannot miss. Out almost 500$ and endless amount of stress. No de-icer? Can't they plan for bad weather scenarios?
Question is am I entitled to any compensation or am I fighting a lost cause?
Question is am I entitled to any compensation or am I fighting a lost cause?
#25
Join Date: Jan 2008
Posts: 3,638
Meanwhile, about 100 miles to the north at MKE, there were no WN cancellations today and very few delays. Many flights even departed early. Though there were not nearly as many WN scheduled departures as at MDW, the Saturday/Sunday weather conditions were very similar.
#28
Join Date: Jul 2011
Location: Waxahachie, TX
Programs: WN 3 Million Miler, MR Lifetime Titanium, HH Diamond, IHG Plat, AA Silver, United never again
Posts: 509
FWIW, I flew into DFW from Heathrow yesterday and the pilots had us fly way north to avoid strong winds and the jet stream.
Over Scotland, the Faroe Islands, northern part of Iceland, Greenland and over Hudson Bay until we shot almost straight south to DFW. I have not been that far north on a trans-Atlantic flight before.
And it was snow, snow and more snow all the way down to KS or OK. Not much vehicle traffic even for a Sunday.
Southwest should have planned better in the few days before the storm hit. It's not like they don't have access to the airport ...
So was it a problem with logistics planning and storage, or with with logistics planning and transportation of deicer, or were their suppliers unable to provide a hot shot delivery? Is deicer a pipeline product like Jet-A or is it provided by lots of trucks?
At other airports I thought this was an airport issue to provide deicing, not a carrier issue. Is MDW different?
Over Scotland, the Faroe Islands, northern part of Iceland, Greenland and over Hudson Bay until we shot almost straight south to DFW. I have not been that far north on a trans-Atlantic flight before.
And it was snow, snow and more snow all the way down to KS or OK. Not much vehicle traffic even for a Sunday.
Southwest should have planned better in the few days before the storm hit. It's not like they don't have access to the airport ...
So was it a problem with logistics planning and storage, or with with logistics planning and transportation of deicer, or were their suppliers unable to provide a hot shot delivery? Is deicer a pipeline product like Jet-A or is it provided by lots of trucks?
At other airports I thought this was an airport issue to provide deicing, not a carrier issue. Is MDW different?
#29
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
#30
Join Date: Sep 2005
Posts: 1,028
The big variable as far on how the various fluids are used (how fast supplies are depleted) is the type of frozen precip that is falling, as well as the rate it's falling, and those can change quickly, and repeatedly. Snow is one thing, but freezing rain and/or freezing drizzle is another. Deicing an aircraft that has ice on it will take a buttload more gallons of fluid than if it was just snow. If the type/intensity of precip is one one that prohibits aircraft operation (like moderate or heavy freezing drizzle, or moderate or heavy freezing rain) then overall delays increase, and thus any aircraft already de-iced can then exceed published fluid holdover times with an additional de-icing needed. Likewise if the visibility drops below takeoff minimums and backs up the flights awaiting departure.
As I have mentioned in previous posts, there are lots of variables in airline ops, but especially all the more so during the winter time.