SW Points yet to post - close date jan 2

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Old Jan 12, 18, 10:31 am
  #31  
 
Join Date: Dec 2011
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1/1 closed. Still no points either.
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Old Jan 14, 18, 8:04 am
  #32  
 
Join Date: Dec 2011
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Still no account points update for 1/1.
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Old Jan 14, 18, 8:54 am
  #33  
 
Join Date: Dec 2013
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Originally Posted by vatexan View Post
Still no account points update for 1/1.
Same here.. :/
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Old Jan 16, 18, 1:23 pm
  #34  
 
Join Date: Jan 2010
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Still nothing here for 1/1 close date.
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Old Jan 16, 18, 4:29 pm
  #35  
 
Join Date: Sep 2017
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Bonus for statement close 1/13 has posted.
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Old Jan 16, 18, 6:20 pm
  #36  
 
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FYI: Posted in another forum:
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Old Jan 16, 18, 7:36 pm
  #37  
 
Join Date: Jun 2011
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"Technical issues with Southwest"?

Shirley you jest
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Old Jan 18, 18, 10:15 am
  #38  
 
Join Date: Dec 2013
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Finally one of my two cards posted points on sw. they both closed on 1/1. Just waiting for the other to post now.
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Old Jan 18, 18, 11:48 pm
  #39  
 
Join Date: Feb 2007
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My 1/1/18 Chase card just posted today, 1/18.
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Old Jan 19, 18, 8:21 am
  #40  
 
Join Date: Jan 2010
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Both of my 1/1/18 cards posted this morning (including bonus) with a 1/1/18 activity date. My CP is now active through 12/31/19.

Last edited by aba030; Jan 19, 18 at 8:26 am
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Old Jan 19, 18, 9:53 am
  #41  
 
Join Date: Oct 2008
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They must be having issues.... although my statement closure wasn't on the 1st or 2nd. Its been 5 days for me and that has never happened in previous months.
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Old Jan 12, 19, 7:08 am
  #42  
 
Join Date: Nov 2017
Posts: 7
Bumping this thread as it's still relevant. Anyone have a new batch of data points for this year?

Statement close date for both business and personal was 1/5/19. Both statements show bonus points being sent to Southwest. Neither have posted yet (including the points from just regular activity).

I have a flight on 1/25 and am pretty sure I'll be okay to add the companion pass, but getting impatient!

I'll be sure to update once mine post. Anyone else get theirs yet?

Last edited by Salzano14; Jan 12, 19 at 7:09 am Reason: Typos
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Old Jan 12, 19, 8:51 am
  #43  
 
Join Date: Nov 2000
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CRAP - I was busy reading this thread only to find out it is all about LAST YEAR.
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Old Jan 12, 19, 10:48 am
  #44  
nsx
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Originally Posted by NoStressHere View Post
CRAP - I was busy reading this thread only to find out it is all about LAST YEAR.
It's shocking how many FTers still choose to live dangerously, spending the entire amount in December depending on Chase to print the statement on January 1 or 2 rather than in December. Every year this backfires on a few people, a fact which should be very well known. When it fails, there is no recourse. The risk/reward ratio is terrible for this tactic.
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Old Jan 12, 19, 9:05 pm
  #45  
 
Join Date: Jan 2019
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My statement closed 1/5/19. In the past, points posted within 2 or 3 days of closing date. They haven't posted yet. I emailed customer service yesterday and got a reply saying points will post within 30 days of statement closing. It sounds like a new policy to me, but maybe that's always been the policy and they just posted a lot sooner. I also noticed in an obscure place on the website that they are doing year end account maintenance and that that would delay points posting until maintenance done, which could be weeks.
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