On the plane New seatsaving scam
Dec 4, 2017, 2:04 pm
#46
Moderator: Southwest Airlines, Capital One
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Dec 4, 2017, 2:30 pm
#47
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,508
We've discussed a possible solution many, many, many times. A clear, easily enforceable rule that allows a passenger to save only a single adjacent seat would be a good compromise. This wouldn't satisfy everyone -- nothing will -- but it would eliminate the most egregious cases of seat saving while allowing travel partners a fix for non-sequential boarding positions.
Southwest won't end seat saving. FA's refuse to police it and families wouldn't fly them.
Dec 4, 2017, 2:58 pm
#48
Join Date: May 2005
Location: PHX
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And think about this. In June of this year WN had over 14,000,000 enplanements. There's no way that I know of to break that down into who traveled solo and who didn't etc. But with close to half a million people getting on WN flights every day, you'd think you'd hear a heck of a lot more complaints about seat saving if it truly was that big of an issue.
As these threads demonstrate, different people have different opinions about it but in general it just doesn't seem to be as big of an issue to most of those almost 500,000 people every day as it is to a handful. And given that no matter what WN does, not everyone will be happy, the current procedure seems like it will be the status quo for now.
As these threads demonstrate, different people have different opinions about it but in general it just doesn't seem to be as big of an issue to most of those almost 500,000 people every day as it is to a handful. And given that no matter what WN does, not everyone will be happy, the current procedure seems like it will be the status quo for now.
Dec 4, 2017, 3:27 pm
#49
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,508
No Southwest statement I can find references more than one seat saved as a practice they contemplate or sanction.
Only slight variations to the well-worn template.
Only slight variations to the well-worn template.
"As long as there is no Safety concern, it would be acceptable for a Customer to “claim” a seat for his/her family member or traveling companion who may be in a later boarding group. We are aware that the saving of seats is a by-product of our policy, and as long as the boarding process is not delayed and other Customers aren’t inconvenienced, it usually isn’t a significant issue."
Dec 4, 2017, 3:53 pm
#50
Join Date: Oct 2001
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Posts: 8,698
"As long as there is no Safety concern, it would be acceptable for a Customer to “claim” a seat for his/her family member or traveling companion who may be in a later boarding group. We are aware that the saving of seats is a by-product of our policy, and as long as the boarding process is not delayed and other Customers aren’t inconvenienced, it usually isn’t a significant issue."
Well that's gonna open a whole 'nother statement of interpretation to debate and try to define..
Well that's gonna open a whole 'nother statement of interpretation to debate and try to define..
Last edited by joshua362; Dec 4, 2017 at 4:20 pm
Dec 4, 2017, 6:45 pm
#51
Formerly known as billinaz
Join Date: Oct 2003
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You don't know what the other 13 people wanted or didn't want.
And that is entirely your prerogative and I'm not judging you or denigrating you in any way for wanting a bulkhead seat. All I've been doin is pointing out that you could be considered the bad guy as much as the person you were calling a bad guy and I've explained why.
Ok ad hominem aside that makes no sense. I'm not boasting about anything. And your opinion is your opinion. I don't have to agree with it just as you don't have to agree with mine. Although if your opinion is that you can't save seats or that everybody wants a bulkhead or exit row, then your opinion is wrong. I'm not lessening it, I'm just stating a fact.
And that is entirely your prerogative and I'm not judging you or denigrating you in any way for wanting a bulkhead seat. All I've been doin is pointing out that you could be considered the bad guy as much as the person you were calling a bad guy and I've explained why.
Ok ad hominem aside that makes no sense. I'm not boasting about anything. And your opinion is your opinion. I don't have to agree with it just as you don't have to agree with mine. Although if your opinion is that you can't save seats or that everybody wants a bulkhead or exit row, then your opinion is wrong. I'm not lessening it, I'm just stating a fact.
And I stated fact and opinion. Neither were boasting.
Dec 4, 2017, 6:47 pm
#52
Formerly known as billinaz
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
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So, mayhem is better than half of the people being satisfied?
We've discussed a possible solution many, many, many times. A clear, easily enforceable rule that allows a passenger to save only a single adjacent seat would be a good compromise. This wouldn't satisfy everyone -- nothing will -- but it would eliminate the most egregious cases of seat saving while allowing travel partners a fix for non-sequential boarding positions.
We've discussed a possible solution many, many, many times. A clear, easily enforceable rule that allows a passenger to save only a single adjacent seat would be a good compromise. This wouldn't satisfy everyone -- nothing will -- but it would eliminate the most egregious cases of seat saving while allowing travel partners a fix for non-sequential boarding positions.
Partners do have a sequential boarding position. They can both board at the same time of the higher number.
Dec 4, 2017, 8:23 pm
#53
Join Date: May 2005
Location: PHX
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Fine you weren't boasting. Happy now?
It'll be interesting to see how WN's test goes with allowing them to board with the better number,
It'll be interesting to see how WN's test goes with allowing them to board with the better number,
Dec 5, 2017, 6:55 am
#55
Join Date: Feb 2014
Posts: 921
Southwest is perfectly fine with the status quo, and so are most everyone else. I'd bet if they were to institute strict policies over seat saving and bag size limits, you'll have an obscene number of more people upset at the bag limit rather than seat saving issues. And yet, size limits are rarely mentioned here, because, again, people are ok with it.
Dec 5, 2017, 8:26 am
#56
Original Member
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That's great for you.
It's the height of hubris for anyone to believe that their experience somehow equates to every other customer's experience.
Based on social media reports, as well as a lengthy discussions here and in other online forums dedicated to Southwest, it is clear that the current seat saving situation is at a minimum controversial.
It is also clear that reports of seat saving issues are increasing.
Ignoring the problem won't make it go away.
It is absolutely correct however that this horse has been beat to death. We are very likely completely wasting our time, since Southwest refuses to act.
It's the height of hubris for anyone to believe that their experience somehow equates to every other customer's experience.
Based on social media reports, as well as a lengthy discussions here and in other online forums dedicated to Southwest, it is clear that the current seat saving situation is at a minimum controversial.
It is also clear that reports of seat saving issues are increasing.
Ignoring the problem won't make it go away.
It is absolutely correct however that this horse has been beat to death. We are very likely completely wasting our time, since Southwest refuses to act.
Dec 5, 2017, 9:23 am
#58
Join Date: Jul 2017
Posts: 19
Dec 5, 2017, 7:54 pm
#60
Join Date: Dec 2004
Location: LAX
Programs: WN A-List
Posts: 1,020
I witnessed a family try to reserve a whole row once. A young woman got on and tried to sit in their open aisle seat. Grandpa was very adamant that she couldn’t sit there and she was quite flustered. Then he started trying to negotiate with other passengers to find her a seat in another aisle.