WN Asks Pax to Stop Recording BWI Ejection
Sep 27, 2017, 10:43 pm
#91
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The United guy just calmly refused to leave. Also a bad decision, but not at all the same degree of culpability.
Sep 27, 2017, 10:46 pm
#93
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United violated the contract of carriage. They have no right to "bump" an already boarded and seated passenger. Southwest was enforcing reasonable rules designed for the safety of the passengers.
Sep 27, 2017, 10:59 pm
#94
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SWA's policy likely was created in response to severe pet allergies and indisputable service animals like seeing-eye dogs. SWA will not have different policies for different federally protected classes of animals.
They have to accommodate both by law, regardless of one's personal feelings in regards to ESAs, hence the policy they implemented here.
Again, no argument from me in how they removed the woman. Airlines, and businesses everywhere could do better in treating people like people, even if sometimes we don't "deserve" it. That's what customer service is about.
FWIW, I love dogs and have no problem with pets on board if the rules are followed, i.e. they're kept in the travel kennels. Pax with ESAs, on the other hand, should travel in the hold with their animals.
Last edited by PTravel; Sep 27, 2017 at 11:09 pm
Sep 27, 2017, 11:30 pm
#95
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Sep 27, 2017, 11:34 pm
#96
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Sep 27, 2017, 11:42 pm
#97
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It absolutely should.
People behave because there are consequences to not behaving. If we establish that the consequence for not getting off the plane is anything other than the cops show up and drag you off the plane, then more people will refuse to get off the plane.
If the airline asks you to get off the plane, get off the plane. If you don't, expect the cops to show up and remove you.
People behave because there are consequences to not behaving. If we establish that the consequence for not getting off the plane is anything other than the cops show up and drag you off the plane, then more people will refuse to get off the plane.
If the airline asks you to get off the plane, get off the plane. If you don't, expect the cops to show up and remove you.
But people shouldn't be treated like an animal because they don't behave. They get banned, fined or whatever for misbehaving. My point is how SWA handled the situation. As suggested by others and demonstrated by other airlines, there are alternatives then dragging someone off the plane while the plane is fully loaded.
Last edited by Troopers; Sep 27, 2017 at 11:49 pm
Sep 27, 2017, 11:44 pm
#98
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Agree with majority, this service animal nonsense needs to stop. Just require all non-humans to fly in cargo hold period. Even if you are blind you don't need dog on plane - it can be brought up with the strollers when you deplane.
That being said I call BS on the woman. If you are truly allergic then you should be happy to deplane and take the next flight unless airline previously agreed to your requirements. Quite different than Dr. Dao being ejected because the airline sold his seat twice.
Instead of ejecting her WN should have given her a choice - fly today, or take another flight. If she chooses to fly today put herself at risk, have her sign a waiver and take off.
That being said I call BS on the woman. If you are truly allergic then you should be happy to deplane and take the next flight unless airline previously agreed to your requirements. Quite different than Dr. Dao being ejected because the airline sold his seat twice.
Instead of ejecting her WN should have given her a choice - fly today, or take another flight. If she chooses to fly today put herself at risk, have her sign a waiver and take off.
Sep 27, 2017, 11:51 pm
#99
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Sep 28, 2017, 1:00 am
#100
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One thing she did not waive was her right to be treated humanely as a paid customer by both the airline and LEOs. Are these the same Baltimore cops that took Freddie Gray for a joyride?
Sep 28, 2017, 2:34 am
#101
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^
This thread is exposing hypocrisy left and right.
American culture is all about standing up for yourself. This woman had a clear need to travel. She stood up for herself. Forget about the broader context. We should applaud her resolve and self-confidence.
Another tenet of American culture is that violence is unacceptable except for defense. This woman posed no physical threat to anyone, including the officers, on the plane. Yet the video clearly shows at least one officer using grip and forearm strength to maneuver the woman down the aisle.
If Southwest is defending amateurish verbal yelling (e.g., the angry officer's chants) and use of physical force to remove a nonviolent woman who had a legitimate and pressing need to travel, shame on Southwest.
What would I have done? Kick off the animals. Planes are for people.
This thread is exposing hypocrisy left and right.
American culture is all about standing up for yourself. This woman had a clear need to travel. She stood up for herself. Forget about the broader context. We should applaud her resolve and self-confidence.
Another tenet of American culture is that violence is unacceptable except for defense. This woman posed no physical threat to anyone, including the officers, on the plane. Yet the video clearly shows at least one officer using grip and forearm strength to maneuver the woman down the aisle.
If Southwest is defending amateurish verbal yelling (e.g., the angry officer's chants) and use of physical force to remove a nonviolent woman who had a legitimate and pressing need to travel, shame on Southwest.
What would I have done? Kick off the animals. Planes are for people.
Sep 28, 2017, 2:37 am
#102
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This crazy woman is a liberal arts professor -- a Visiting Assistant Professor of Women’s Studies and Islamic Studies at Harvard Divinity School. Being a muslim, she hates dogs and tried to get them ejected by claiming a life-threatening allergy. When she discovered that her plan wouldn't work, she decided to stay. Too late now, lady, you got yourself thrown off the plane!
http://heavy.com/news/2017/09/anila-...ofessor-video/
http://heavy.com/news/2017/09/anila-...ofessor-video/
Sep 28, 2017, 4:18 am
#103
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Our policy states that a Customer (without a medical certificate) may be denied boarding if they report a life-threatening allergic reaction and cannot travel safely with an animal onboard.
What would they have done differently if she had a medical certificate?
Sep 28, 2017, 4:27 am
#104
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This crazy woman is a liberal arts professor -- a Visiting Assistant Professor of Women’s Studies and Islamic Studies at Harvard Divinity School. Being a muslim, she hates dogs and tried to get them ejected by claiming a life-threatening allergy. When she discovered that her plan wouldn't work, she decided to stay. Too late now, lady, you got yourself thrown off the plane!
http://heavy.com/news/2017/09/anila-...ofessor-video/
http://heavy.com/news/2017/09/anila-...ofessor-video/
Still wondering EXACTLY what an airline is supposed to do when it decides someone needs to get off and the person adamantly refuses and wedges in. Regardless of whether the airline is in the wrong.
Somebody please outline the steps.
Sep 28, 2017, 4:39 am
#105
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Agree with majority, this service animal nonsense needs to stop. Just require all non-humans to fly in cargo hold period. Even if you are blind you don't need dog on plane - it can be brought up with the strollers when you deplane.
That being said I call BS on the woman. If you are truly allergic then you should be happy to deplane and take the next flight unless airline previously agreed to your requirements.
That being said I call BS on the woman. If you are truly allergic then you should be happy to deplane and take the next flight unless airline previously agreed to your requirements.