"Airport check-in required."
#1
Original Poster
Join Date: Jan 2000
Posts: 369
"Airport check-in required."
Tried to check in online at exactly T-24 and am getting this message for myself and my CP holder:
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
Airport check-in required.
Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Really not looked forward to end of C boarding on a packed flight.Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
#2
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
Tried to check in online at exactly T-24 and am getting this message for myself and my CP holder:
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
Airport check-in required.
Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Really not looked forward to end of C boarding on a packed flight.Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
#3
Join Date: Nov 2012
Location: AUS, SAN, EDI, BA F, WN Exit Row
Programs: Southwest Airlines AP & CP; BA Gold
Posts: 169
Tried to check in online at exactly T-24 and am getting this message for myself and my CP holder:
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
Airport check-in required.
Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Really not looked forward to end of C boarding on a packed flight.Your itinerary is ineligible for check in online. Please proceed to a Southwest® ticket counter to check in for your flight
Data for me and my companion were autocompleted, so I don't think it would be Secure Flight issues.
Our flight to ATL has not been cancelled, but the next segment under that flight number to Fla has been cancelled, so I wonder if that could possibly be the problem. Hopefully our flight is not in the process of being cancelled.
Any suggestions?
1. Your profile says A-List, so unless you have a Business Select ticket, your check-in time doesn't matter. Your boarding sequence was assigned at T-36. Worst case, you get your normal A-List assignment and you can pay to upgrade your companion to A1-15 at the airport if slots are available. I usually buy my companion (wife) EBCI to avoid all drama.
2. I've received similar errors when I'm a little too quick according to the Southwest clock. Trying again a little later results in an error free check-in.
3. Hopefully, as you fear, your flight is not being cancelled due to weather.
Safe travels.
#6
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 457
I got this today at exactly T-24 when I was checking in for BS.
Tried it a second time and i worked, but ended up A2.
First world problems.
Tried it a second time and i worked, but ended up A2.
First world problems.
#8
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
#10
Join Date: Feb 2011
Posts: 78
Had this problem today as a companion pass traveler. Main traveler checked in with no issue. (A 30) I saw tickets are still for sale, so I cancelled my ticket and repurchased it. *** - It allowed me to checkin with the new confirmation # with no issues. - Spouse got A 30 while I got A 58. - Fortunately this itinerary seems really easy to get a decent position.
*** Of course I could only cancel/re-book since I am a free companion. (As usual) Ticket prices have tripled. So anyone else would be better off paying for an upgraded seat if they cared about boarding position. - Technically I took an unnecessary risk, when my spouse could have most likely saved me a seat with no issue. - Of course there is technically "No saving seats" but how often do you see this followed in practice?
Doubt any of these are related, but as a data point:
1. On my original tickets I input my Precheck information. When re-booking my return ticket, I left secure traveler blank. I am travelling BACK to the US from Cancun,so pre-check is not supposed to do anything for me anyways. My TSA Precheck info did get me expedited security flying out of the US to Cancun. Spouse has Global Entry, and had no issues.
2. A southwest RR number is present on my reservation, and it doesn't let me alter it since it is part of my companion information. - It does NOT seem to match the southwest RR number on my profile when I login. (So is either from an old profile or incorrect all-together?)
3. I did enter my full name including my middle name both times I made the reservation(s).
4. Non-stop flights with no delays currently.
*** Of course I could only cancel/re-book since I am a free companion. (As usual) Ticket prices have tripled. So anyone else would be better off paying for an upgraded seat if they cared about boarding position. - Technically I took an unnecessary risk, when my spouse could have most likely saved me a seat with no issue. - Of course there is technically "No saving seats" but how often do you see this followed in practice?
Doubt any of these are related, but as a data point:
1. On my original tickets I input my Precheck information. When re-booking my return ticket, I left secure traveler blank. I am travelling BACK to the US from Cancun,so pre-check is not supposed to do anything for me anyways. My TSA Precheck info did get me expedited security flying out of the US to Cancun. Spouse has Global Entry, and had no issues.
2. A southwest RR number is present on my reservation, and it doesn't let me alter it since it is part of my companion information. - It does NOT seem to match the southwest RR number on my profile when I login. (So is either from an old profile or incorrect all-together?)
3. I did enter my full name including my middle name both times I made the reservation(s).
4. Non-stop flights with no delays currently.
Last edited by startbyservingothers; Jan 11, 2019 at 4:34 pm
#12
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072