Help understanding fare differences
May 4, 2017, 9:30 pm
#1
Original Poster
Join Date: Sep 2013
Posts: 466
Help understanding fare differences
I was looking to change an existing itinerary BUR-SJC which I originally paid $59 for departing in the evening. If I were to book a new fare, the lowest available for that day is $99.
But when I go to change the existing flight instead, I see a bunch of availability at the lower $59 price point.
Is this an established WN policy? I.e., when changing fares do they give you some wiggle room to re-book at the originally paid price?
But when I go to change the existing flight instead, I see a bunch of availability at the lower $59 price point.
Is this an established WN policy? I.e., when changing fares do they give you some wiggle room to re-book at the originally paid price?
May 5, 2017, 1:05 am
#2
Join Date: Mar 2011
Posts: 6,286
I was looking to change an existing itinerary BUR-SJC which I originally paid $59 for departing in the evening. If I were to book a new fare, the lowest available for that day is $99.
But when I go to change the existing flight instead, I see a bunch of availability at the lower $59 price point.
Is this an established WN policy? I.e., when changing fares do they give you some wiggle room to re-book at the originally paid price?
But when I go to change the existing flight instead, I see a bunch of availability at the lower $59 price point.
Is this an established WN policy? I.e., when changing fares do they give you some wiggle room to re-book at the originally paid price?
Most likely, if you try to book one of those $59 fares it will generate a message that it is unable to complete the transaction, and instead offer you the $99 fare.
May 5, 2017, 5:58 am
#4
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
I would agree with programming issue. Bet you would not get that lower fare when you try to change.
May 5, 2017, 12:15 pm
#6
Join Date: Mar 2011
Posts: 6,286
Still just bad programming. 
In general, these types of issues are caused by fare changes not fully populating throughout the (for now, multiple) booking system(s).
You experienced the very rare case where the fare dropped, instead of the much more common fare increase. So, win!
In general, these types of issues are caused by fare changes not fully populating throughout the (for now, multiple) booking system(s).
You experienced the very rare case where the fare dropped, instead of the much more common fare increase. So, win!