LUV Voucher and Expiration.

Old Oct 4, 16, 12:36 pm
  #1  
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Thumbs up LUV Voucher and Expiration.

Hi,

I have a $259 in LUV voucher which says that travel should be completed by end of this month. If I make a booking using this voucher, and then cancel/re-book for a later date (beyond the voucher expiration date), what happens to the $259 from the voucher? Do I lose those or do they get applied towards the new fare/booking?

The voucher is an electronic travel credit (Southwest LUV voucher) with 16 digit number and a pass-code and is not tied to my name.

Thanks!

Here are the official T&C from SW website.

Southwest® LUV Vouchers:

Southwest Airlines accepts Southwest LUV Vouchers for Passenger travel on Southwest Airlines purchased through Southwest Airlines, excluding the Southwest Airlines Group Desk and Southwest Airlines Vacations. Southwest LUV Vouchers may be redeemed at Southwest.com, through Southwest Airlines Reservations, and at Southwest Airlines Ticket Counter locations. To redeem a Southwest LUV Voucher, purchaser must have a Southwest LUV Voucher number and associated security code.


Southwest LUV Vouchers Terms and Conditions:

Southwest LUV Vouchers and air fare paid with Southwest LUV Vouchers are subject to the applicable incorporated terms, Contract of Carriage, and rules and regulations of Southwest Airlines.

Southwest LUV Vouchers are valid as a form of payment toward future air fare only on Southwest Airlines through Southwest.com, toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket Counter.
Southwest LUV Vouchers must be redeemed and all travel completed by the expiration date indicated. If applied in conjunction with any other accepted form(s) of payment, the earliest expiration date of all payments applies. Validity of Southwest LUV Vouchers will not be extended and any unused value will be forfeited upon expiration.
Southwest LUV Vouchers are not redeemable as payment toward Government-imposed segment fees, Passenger Facility Charges, or September 11th Security Fees or as payment toward miscellaneous charges, Southwest Airlines Group tickets, Southwest Airlines Vacations packages, or travel either wholly or in part on other air carriers.
Southwest LUV Vouchers and travel issued in exchange for Southwest LUV Vouchers have no cash value and cannot be exchanged for cash or other monetary consideration. Southwest LUV Vouchers will not be replaced if lost, stolen, or destroyed.
To redeem a Southwest LUV Voucher, purchaser must have a Southwest LUV Voucher number and associated security code. If a balance remains after redemption, please retain this Southwest LUV Voucher number and security code for future use.
Southwest LUV Vouchers are VOID if sold, altered, purchased, brokered, and/or bartered.

Last edited by UStraveller; Oct 4, 16 at 2:05 pm Reason: Added official T&C
UStraveller is offline  
Old Oct 4, 16, 2:31 pm
  #2  
 
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Originally Posted by UStraveller View Post

Southwest LUV Vouchers must be redeemed and all travel completed by the expiration date indicated.
nineworldseries is offline  
Old Oct 4, 16, 3:35 pm
  #3  
 
Join Date: Mar 2011
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All funds from any new booking will take on the voucher expiration date, and will be tied to the name of the ticketed passenger.
ursine1 is offline  
Old Oct 17, 16, 2:50 pm
  #4  
nsx
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Originally Posted by UStraveller View Post
If I make a booking using this voucher, and then cancel/re-book for a later date (beyond the voucher expiration date)
Southwest's reservation system will not accept the voucher for a trip beyond the reservation date, so this plan would not work in any case.
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