California-Targeted Fast Track to Companion Pass
Sep 21, 2016, 11:37 pm
#153
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,623
Sep 21, 2016, 11:45 pm
#154
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Sep 22, 2016, 12:17 pm
#157
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
You can file a report for your bag here: https://live.lostandfound.aero/clien...MER-LOST-FOUND …. As you may know, carryon items are the responsibility of the Passenger. If an item is left onboard and is located by one of our Employees, they will turn it over to that Station’s lost and found. If the item is not claimed after 24 hours, we send it to our third party contractor who track and associate lost and found reports with their items.
I know how frustrating delays can be and truly apologize for your recent experiences. I can assure you that our Employees understand the importance of working efficiently, and our quick turnaround times have been the envy of the industry. We regret that your experience was not indicative of our typically excellent ontime record. As a gesture of goodwill I am sending you a voucher to use on a future flight with us. This will arrive via email within the next 7-10 business days. I hope you will be able to use this for another trip with us in the future to have a more typical Southwest experience. -Victoria
lol gonna buy a lotto ticket in an hour
Sep 22, 2016, 6:35 pm
#161
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,623
Sep 22, 2016, 9:13 pm
#162
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Sep 23, 2016, 3:17 pm
#163
Join Date: Aug 2016
Posts: 28
As mentioned by another in this thread, the day after I passed the qualifying 10 flights, the companion option to complete demographics appeared on my RR online account. So, I should be good to go to start adding to my WN bookings.
Interestingly, the CP counter is still there chugging away with a very low value and doesn't show completed. I think it would be nice if CP was considered an elite level and we got A-List, but I guess that is just not the way it goes.
For Southwest, this promo will likely equate to shifting 50k of flying travel miles for me. I think the aspect I really need to try is the international flights via this discount (as I consider it).
Rasheed
Interestingly, the CP counter is still there chugging away with a very low value and doesn't show completed. I think it would be nice if CP was considered an elite level and we got A-List, but I guess that is just not the way it goes.
For Southwest, this promo will likely equate to shifting 50k of flying travel miles for me. I think the aspect I really need to try is the international flights via this discount (as I consider it).
Rasheed
I'm flying what I hope is my Final 2 flights tomorrow LGB-LAS, and I was wondering if the Companion Pass is obvious on my account if I were to log in on Monday and check. If possible, would you mind sharing a screenshot?
I have 2 flights that I can't remember if they were booked before or after I registered for the Promo, so even though I called and they said those flights counted, I think I may be short the flights if they were booked before I registered from the promo.
Chad
Sep 23, 2016, 11:41 pm
#164
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
Hey Rasheed,
I'm flying what I hope is my Final 2 flights tomorrow LGB-LAS, and I was wondering if the Companion Pass is obvious on my account if I were to log in on Monday and check. If possible, would you mind sharing a screenshot?
I have 2 flights that I can't remember if they were booked before or after I registered for the Promo, so even though I called and they said those flights counted, I think I may be short the flights if they were booked before I registered from the promo.
Chad
I'm flying what I hope is my Final 2 flights tomorrow LGB-LAS, and I was wondering if the Companion Pass is obvious on my account if I were to log in on Monday and check. If possible, would you mind sharing a screenshot?
I have 2 flights that I can't remember if they were booked before or after I registered for the Promo, so even though I called and they said those flights counted, I think I may be short the flights if they were booked before I registered from the promo.
Chad
Sep 24, 2016, 9:33 am
#165
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Finished my 5th round trip yesterday (landed about 8pm). Woke up this morning and already has the option to add my companion! Nice!
For those looking to see what it looks like to add the companion:
For those looking to see what it looks like to add the companion: