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Drastic My Account changes
The page for "My Account" has drastically changed appearance. Not sure if I like it yet, is going to take some getting used to.
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Same here although it doesn't seem to be totally live yet as I'm getting a bunch of errors and deadends right now.
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Yeesh. Seems to take a while for everything to load and I'm definitely not a fan of the full size photo as a background. AS just did the same thing--it looks terrible there, and it looks awful on WN.
The old awards are really hard to book now. You have to log in, click book a flight from the drop down menu at the top, then on the right click My Rapid Rewards, then click "What happened to my awards?," and finally click check dates to get the booking window. Guess they really don't want me to use them. I do like having the tier points/segments and companion pass qualifying points/segments visible. The last version made it a bit of a hunt. |
New pretty cloud pictures. No more SA searches if your awards are booked. After much hunting, the new website dumps you into the old familiar booking engine. Lipstick on a pig.
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Originally Posted by tusphotog
(Post 24994598)
The old awards are really hard to book now. You have to log in, click book a flight from the drop down menu at the top, then on the right click My Rapid Rewards, then click "What happened to my awards?," and finally click check dates to get the booking window. Guess they really don't want me to use them. There are currently no Rapid RewardsŪ awards in your account. You might have awards that are currently reserved for future travel, or you may not have earned enough credits to redeem for a rewards flight. Update: I just checked, again, about 20 minutes since last checking, and the award is suddenly appearing, including a link to "Check dates." It looks like this is a work in progress. I noticed what I believe is something new, listed under Personal Information. My own account shows that I am opted in for TSA Pre, which makes since, as I have registered with my KTN. However, a family member, who does not have a KTN, is also listed as being opted in. They had CP status last year, but nothing now. Other accounts, which I also checked, do not have that notation, even though one account belongs to a WN frequent flier, who is one flight shy of A-List status. |
Everything is so spread out with huge font and requires a lot of scrolling. At least I can read everything from across the room....
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Originally Posted by mke9499
(Post 24995187)
When I log in to "My Account," then "My Rapid Rewards" and "What Happened to my Rewards?," the following message is displayed:
I have one active/unusued roundtrip standard award, which is supposed to be valid till May 2016. It was there yesterday evening, and I did not use it since then. Update: I just checked, again, about 20 minutes since last checking, and the award is suddenly appearing, including a link to "Check dates." It looks like this is a work in progress. I noticed what I believe is something new, listed under Personal Information. My own account shows that I am opted in for TSA Pre, which makes since, as I have registered with my KTN. However, a family member, who does not have a KTN, is also listed as being opted in. They had CP status last year, but nothing now. Other accounts, which I also checked, do not have that notation, even though one account belongs to a WN frequent flier, who is one flight shy of A-List status. |
Anyone find total YTD (not by specific activity) points/flights on the new site yet?
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Originally Posted by smmrfld
(Post 24995748)
Anyone find total YTD (not by specific activity) points/flights on the new site yet?
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Originally Posted by ksuwldkat
(Post 24995545)
Everything is so spread out with huge font and requires a lot of scrolling. At least I can read everything from across the room....
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Originally Posted by Tanic
(Post 24994792)
New pretty cloud pictures. No more SA searches if your awards are booked. After much hunting, the new website dumps you into the old familiar booking engine. Lipstick on a pig.
Nothing has really "changed" as far as the practical system functionality or actual back-end performance goes. Just lotsa more arts-n-crafts which will require lotsa more clicking-around to conduct one's business. |
Originally Posted by mike_la_jolla
(Post 24995874)
Try 'My Account' followed by 'Recent Activity'.
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Where is the RR Shopping Portal?
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Originally Posted by NextTrip
(Post 24996151)
Where is the RR Shopping Portal?
https://rapidrewardsshopping.southwe...ed=lk&cont=DLP |
Overall, I like it. However, I could for-go all the scrolling around.
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