Drastic My Account changes
Jun 27, 2015, 4:55 pm
#61
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
Jun 27, 2015, 5:14 pm
#62
Join Date: May 2005
Posts: 4,866
As have I. Longer, in fact. And I am still experiencing broken links, long delays in page rendering, incorrect numbers, etc. Very, very frustrating.
Jul 1, 2015, 6:54 am
#63
Join Date: Sep 2012
Posts: 586
I haven't been able to add a companion since the changes.
EDIT: I can't do it on the mobile app either.
Apparently there was an issue with the flight, it wasn't showing in the system, I can book it now. Weird.
EDIT: I can't do it on the mobile app either.
Apparently there was an issue with the flight, it wasn't showing in the system, I can book it now. Weird.
Last edited by tys90; Jul 2, 2015 at 9:07 am
Jul 1, 2015, 6:35 pm
#64
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,745
Finally called Southwest A+ line and was transferred to customer service (on a "priority" transfer).
Turns out my companion's profile lacked an email address. The rep added the address and, viola, I now can see my rapid rewards "snapshot!"
Turns out my companion's profile lacked an email address. The rep added the address and, viola, I now can see my rapid rewards "snapshot!"