Kick Tail vouchers for Ops Agents who enforce boarding order: post your reports here
Mar 30, 15, 9:52 am
#1
Moderator: Southwest Airlines
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, United Club ex-Lifetime Member
Posts: 19,987
Kick Tail vouchers for Ops Agents who enforce boarding order: post your reports here
Originally Posted by nsx
If Ops Agents enforced boarding order 100% of the time these scammers would stop trying after the first couple of flights. Now it will take much longer to train them to stop trying.
Ops Agents have a classic free rider problem: The lazy ones create extra work for the diligent ones.
From now on I will give one Kick Tail voucher to every Ops Agent who turns aside a line position cheat. In an extreme case I will write a commendation letter.
Ops Agents have a classic free rider problem: The lazy ones create extra work for the diligent ones.
From now on I will give one Kick Tail voucher to every Ops Agent who turns aside a line position cheat. In an extreme case I will write a commendation letter.
Mar 30, 15, 9:57 am
#2
Join Date: Jul 2012
Posts: 233
While C21 trying to board at A25 is extreme, just curious what you consider boarding out of order?
+/-5 is what I've normally said something to the person in line, and I've never seen something so egregious that I need to say something to the agents.
+/-5 is what I've normally said something to the person in line, and I've never seen something so egregious that I need to say something to the agents.
Mar 30, 15, 10:01 am
#3
Moderator: Southwest Airlines
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, United Club ex-Lifetime Member
Posts: 19,987
Originally Posted by jabbered
While C21 trying to board at A25 is extreme, just curious what you consider boarding out of order?
+/-5 is what I've normally said something to the person in line, and I've never seen something so egregious that I need to say something to the agents.
+/-5 is what I've normally said something to the person in line, and I've never seen something so egregious that I need to say something to the agents.
Mar 30, 15, 10:21 am
#4
Join Date: Jun 2009
Location: Rochester, NY
Programs: AirTran A+ Elite, Marriott Rewards Plat, Rapid Rewards A List, National Exec, USAir Div Mil
Posts: 322
I agree that a few places off is no big deal, unless it's around A-15. That can be (and usually is) the difference between exit row or not.
Mar 30, 15, 11:06 am
#5
Join Date: Jul 2013
Posts: 5,518
Originally Posted by nsx
I agree. A few places off is no big deal. People who cheat are normally in the wrong group of 30. I see it near my boarding number maybe one flight in 15. So I figure at least one person is trying it somewhere in the line almost every flight.
I am usually in the A-2[0-9] region, the sweet spot for line cutters. The sophisticated ones try to exploit the break between BS and the the A-16-30 group. Usually when BS is called A-16 moves to the front pole creating an opportunity to blend in and limited opportunity to ask about BP number..
The most current scam I noticed is a couple claiming "We are A-2x" I've seen that one a couple of times lately. I suspect one actually has A-2x and their companion has C-xx.
Mar 30, 15, 11:19 am
#6
Join Date: May 2005
Posts: 1,320
Originally Posted by rsteinmetz70112
...The most current scam I noticed is a couple claiming "We are A-2x" I've seen that one a couple of times lately. I suspect one actually has A-2x and their companion has C-xx....
Mar 30, 15, 11:35 am
#7
Join Date: Jul 2013
Posts: 5,518
Originally Posted by MileageGoblin
That's been going on for years with CP. Sometimes people are oblivious to the rules and think they can board with the A lister since they are that person's companion. It doesn't help that the legacies (AA for example in my experience) generally let companions board with the person with the higher group on BP.
They hide the BP and don't actually enter the line but stand off to the side until actual boarding starts. By standing off to the side they avoid having to explain to A-2x+1 why there are two of them.
Mar 30, 15, 1:54 pm
#9
Join Date: Oct 2001
Programs: LTP, PP
Posts: 7,977
Originally Posted by DebitNM
Kick Tail voucher = ??
Mar 30, 15, 1:57 pm
#10
Join Date: Jul 2013
Posts: 5,518
Originally Posted by joshua362
Given (once?) to A List Preferred to give out to employees when you see them doing something good. I've given them out for a great attitude and usually am rewarded with drinks.
Mar 30, 15, 5:50 pm
#11
Join Date: Oct 2010
Location: La Jolla, Ca
Programs: AA 2MM LT PLT; AS MVP Gold; HHonors Diamond; IHG PLT
Posts: 3,081
How do you know the boarding position of other passengers? Virtually impossible to see phone BPs, I avoid showing personal information in public.
Someone attempting to cut the line will likely hold their BP close.
Someone attempting to cut the line will likely hold their BP close.
Mar 30, 15, 5:53 pm
#12
Join Date: Oct 2010
Location: La Jolla, Ca
Programs: AA 2MM LT PLT; AS MVP Gold; HHonors Diamond; IHG PLT
Posts: 3,081
Originally Posted by MileageGoblin
It doesn't help that the legacies (AA for example in my experience) generally let companions board with the person with the higher group on BP.
Mar 30, 15, 6:01 pm
#13
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: No change fees keep me tied to WN. Hilton and Choice hotels primarily.
Posts: 6,182
Originally Posted by diver858
How do you know the boarding position of other passengers? Virtually impossible to see phone BPs, I avoid showing personal information in public.
Someone attempting to cut the line will likely hold their BP close.
Someone attempting to cut the line will likely hold their BP close.
Originally Posted by rsteinmetz70112
At least one on every flight. I see people I suspect about half the time.
Mar 30, 15, 8:18 pm
#14
Join Date: Jul 2013
Posts: 5,518
Originally Posted by lougord99
How can you suspect someone is line cutting??
Standing outside the line in tight groups, hiding their BP, refusing to say what their boarding position is. Sometimes they may not be cheating but I'd suggest many times they are.
Mar 31, 15, 9:04 pm
#15
Join Date: Oct 2001
Programs: LTP, PP
Posts: 7,977
Originally Posted by rsteinmetz70112
By acting odd.
Standing outside the line in tight groups, hiding their BP, refusing to say what their boarding position is. Sometimes they may not be cheating but I'd suggest many times they are.
Standing outside the line in tight groups, hiding their BP, refusing to say what their boarding position is. Sometimes they may not be cheating but I'd suggest many times they are.
