SW calls to change my flight.....
#16
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Join Date: May 2012
Location: Alki. Seattle, WA
Programs: WN~A List Pref, CP, Hyatt-Diamond, Hilton Diamond, ANT~a Dave Matthews Addiction thing
Posts: 723
The PBI-BWI-LAS connection comes up if you manually search for it using the roundtrip trick... seems a bit odd that they wouldn't list it as the 3:35 minute layover in BWI should be okay with the booking engine.
OP: Were you originally on 3773 for PBI-ATL? I'm just trying to figure out if your flight disappeared completely or if it's the fact that it's now scheduled to arrive 10 minutes before the final ATL-LAS departs that created the problem.
OP: Were you originally on 3773 for PBI-ATL? I'm just trying to figure out if your flight disappeared completely or if it's the fact that it's now scheduled to arrive 10 minutes before the final ATL-LAS departs that created the problem.
#17
Join Date: Mar 2012
Posts: 413
The schedule adjustments are going to be a norm for a bit as they adjust turn times on aircraft. Most changes are normally only around 15 minutes, but some do get a little extreme. Alggag probably found the issue - that it is scheduled into ATL now after your original connection was going to depart.
#18
Join Date: Jul 2013
Posts: 5,813
I don't have much wxperiance with Southwest changes, being a refugee from Airtran.
Airtran probably would have moved you to any reasonably availible flight, because it was their change, even diffrent days and airports, as long as they were close by.
Because of this I usually waited until nearly the last minute to make adjustments, sometimes things would change again.
For example It's possible in the ongoing schedule adjustments the original Atlanta flight will be adjusted later and make your original schedule possible.
Perhaps people with more recent Southwest experiance can comment on their attitude on these things.
Airtran probably would have moved you to any reasonably availible flight, because it was their change, even diffrent days and airports, as long as they were close by.
Because of this I usually waited until nearly the last minute to make adjustments, sometimes things would change again.
For example It's possible in the ongoing schedule adjustments the original Atlanta flight will be adjusted later and make your original schedule possible.
Perhaps people with more recent Southwest experiance can comment on their attitude on these things.
#19
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Join Date: Aug 2010
Location: DCA
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Posts: 50,262
The auto rebook isn't the end. If OP has a better suggestion (on WN), including leaving a day earlier or from a different station and there is space, WN will likely do that. Barring that, his choice is to take what he's got or to cancel for a refund ($ or points doesn't matter).
#20
Join Date: Dec 2011
Location: SOF
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Posts: 849
The auto rebook isn't the end. If OP has a better suggestion (on WN), including leaving a day earlier or from a different station and there is space, WN will likely do that. Barring that, his choice is to take what he's got or to cancel for a refund ($ or points doesn't matter).
I also understand the point about extra expenses if leaving out of FLL - maybe you can negotiate that with WN - that they can issue you a voucher or something else that will cover the cost of transportation from PBI to FLL - that shouldn't be more than a $100.
Ultimately, going East and then down to LAS is making the journey way longer than it needs to be. I'm not sure what WN flights are flying out of PBI and there's the point that WN doesn't combine segments unless their system offers them to you (which I find odd), so not sure what other options OP may have. It's strange that they would not be able to do any better for a CP.
I don't think that the cost of staying overnight is reasonable and will be reimbursed by WN. And WN won't put you on another carrier either, so you're stuck with what they offer you unless you find a better OW option elsewhere. But then, you won't be able to use your CP benefits.
P. S. I found something that may or may not work - there is a 6pm flight from PBI to BWI - operated by Southwest - WN 3846 arriving at 8:30pm and AirTran flight from BWI to LAS leaving at 9pm - WN 5425 or FL 425 arriving at 11:05pm. And on the positive side, on AirTran you will have assigned seats, so whenever you get there, they'll be available for you (if you indeed make it). Unfortunately, trying to book this on southwest.com gave me an error that MCT for BWI is 45 minutes, so WN agents won't be able to ticket. But at least you have the information, should you choose to use it. If not, I recommend the 6:20pm non-stop from FLL.
Last edited by Phoenixtinct; May 4, 2014 at 2:48 pm
#21
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Join Date: Aug 2010
Location: DCA
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Posts: 50,262
It is highly unlikely that WN will do anything for OP other than acommodate an extra day or a different departure point. This is a schedule change.
WN, of course, has no interline ticket agreements with other carriers, but it really doesn't matter because this is an award ticket.
WN, of course, has no interline ticket agreements with other carriers, but it really doesn't matter because this is an award ticket.
#22
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Join Date: May 2000
Location: RDU
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It is highly unlikely that WN will do anything for OP other than acommodate an extra day or a different departure point. This is a schedule change.
WN, of course, has no interline ticket agreements with other carriers, but it really doesn't matter because this is an award ticket.
WN, of course, has no interline ticket agreements with other carriers, but it really doesn't matter because this is an award ticket.
#23
Join Date: Mar 2012
Posts: 413
FLL is a coterminal for PBI, so rebooking out of FLL isn't an issue if the OP wants that. Fare will be matched to the original fare as long as they haven't already used their 1 free additional change. Anything above that they would probably need to write in for consideration.