Problems Booking w/ Points

Old Jan 3, 14, 6:48 am
  #1  
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Join Date: Mar 2013
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Problems Booking w/ Points

I've had two recent experiences where my credit card has not been charged for the taxes and the ticket has not been issued. Have others had this problem?
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Old Jan 3, 14, 11:24 am
  #2  
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Originally Posted by Ted King View Post
I've had two recent experiences where my credit card has not been charged for the taxes and the ticket has not been issued. Have others had this problem?
Not sure how this is possible. You will get a "thank you for your purchase" on next screen if booked online. Also should get an email. Get nothing withng 4-6 hours, EEC to call......also, are your pouts decreased from bookings? If they're not....
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Old Jan 3, 14, 2:09 pm
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Join Date: Mar 2006
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If it was on 12/19/13 they were having problems that day (see this thread).

Even if it wasn't that day it might still be related to that glitch. Definitely call in.
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