New Fees Coming on WN: Sale of BP slots at gate begins 12/20/2012
#61
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,429
And it is the time of year when those of us who only fly enough to have some status on 1 airline need to make some decisions.
I will probably continue to book irrespective of status and take whatever is best at that time. For me, the ability to book multiple flights at sale times and then cancel those I don't need continues to be the best way to get cheap fares. Imposing change fees - or more importantly cancellation fees - will significantly affect my view of flying WN.
I will probably continue to book irrespective of status and take whatever is best at that time. For me, the ability to book multiple flights at sale times and then cancel those I don't need continues to be the best way to get cheap fares. Imposing change fees - or more importantly cancellation fees - will significantly affect my view of flying WN.
#63
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,880
The discussion is in the following thread: New Fees Coming on WN (and, this this thread should probably be merged into it)
#64
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,429
#65
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
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Is WN also giving the extra points that you would get on a BS fare or are they just allowing the people to board in the first 15 slots and giving them a free drink? I know some people value the point bonus as well when booking a BS ticket
On the rare occassion when a lecgay has seats in first available for sale, you don't get the 50% bonus miles that you do on a paid first class ticket (unless you have a higher fare coach class that gives a 50% bonus anyway)
On the rare occassion when a lecgay has seats in first available for sale, you don't get the 50% bonus miles that you do on a paid first class ticket (unless you have a higher fare coach class that gives a 50% bonus anyway)
#66
Join Date: Dec 2004
Location: LAX
Programs: WN A-List
Posts: 1,019
#67
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
I wonder why they didn't go with a sliding scale based on flight length--$25 for up to 400 mi, $50 for 400-1000 mi , $75 for 1000 mi and up.
That's how other airlines do buy-ups for F.
That's how other airlines do buy-ups for F.
#68
Join Date: Dec 2005
Posts: 933
Alot of replies to read so I may have missed this. I have a question. If I purchase a BS fare and receive a A-6 BP and there is a no show by someone else who had a lower BP, say A-5, will they move my boarding postion to that no show passengers or will they sell the "no show" boarding position?
#69
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,134
Alot of replies to read so I may have missed this. I have a question. If I purchase a BS fare and receive a A-6 BP and there is a no show by someone else who had a lower BP, say A-5, will they move my boarding postion to that no show passengers or will they sell the "no show" boarding position?
WN better be careful about loading on all these fees and chipping away with RR changes, Evolve, higher prices, rendering drink tickets invalid, etc. They've had an image for decades and they are really playing with fire IMO.
Beancounters aren't company builders and they can tear them up in short order.
#70
Join Date: Nov 2012
Location: AUS, SAN, EDI, BA F, WN Exit Row
Programs: Southwest Airlines AP & CP; BA Gold
Posts: 169
This isn't news, just confirmation of an earlier post. My wife flew SAN to PHX yesterday and they were selling ("full flight, won't be room for all carry-ons in the overhead bins, etc.") BS boarding upgrades for $40.
#71
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
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I used to think that Southwest would treat me differently than other airlines treat their customers. That seems really naive now.
Now I generally think of all airlines equally. Southwest is good at what they do - fly lots of short hops to a few places I need to go - and sometimes I'm still willing to pay the premium they charge over their competitors where they have the best product. But now it's purely transactional - Southwest doesn't "like" me and I don't "like" them. Today I'm using their appliance. Tomorrow I'm using United's. No big deal, no commitment or loyalty beyond today's transaction. As all airlines devalue loyalty programs and add even more fees, this lack of commitment is rapidly becoming bidirectional.
#72
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,429
pinniped, extremely well said.
Adding on to that - other airlines at least have 1st class and lounges and good irrops procedures in order to keep people loyal. Without our 'liking' Southwest - their is virtually nothing to keep us loyal other than price.
Adding on to that - other airlines at least have 1st class and lounges and good irrops procedures in order to keep people loyal. Without our 'liking' Southwest - their is virtually nothing to keep us loyal other than price.
#73
Wow, sounds almost like blackmail & extortion to me... Pay us or you won't see your bag again. Cut your fellow man and throw money at the "problem". Yikes
#74
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
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That image is long since dead. Southwest, at this point, is just another airline. It's no longer one of those brands that I set aside, emotionally, from other brands in its space because my relationship with it is unique or deeper than with other brands. For the life of me, I don't know why Southwest so rapidly walked away from that unique brand position. So few modern firms ever get to that point. It has to be more valuable than whatever short-term money they gained by swindling people on drink coupons.
I used to think that Southwest would treat me differently than other airlines treat their customers. That seems really naive now.
Now I generally think of all airlines equally. Southwest is good at what they do - fly lots of short hops to a few places I need to go - and sometimes I'm still willing to pay the premium they charge over their competitors where they have the best product. But now it's purely transactional - Southwest doesn't "like" me and I don't "like" them. Today I'm using their appliance. Tomorrow I'm using United's. No big deal, no commitment or loyalty beyond today's transaction. As all airlines devalue loyalty programs and add even more fees, this lack of commitment is rapidly becoming bidirectional.
I used to think that Southwest would treat me differently than other airlines treat their customers. That seems really naive now.
Now I generally think of all airlines equally. Southwest is good at what they do - fly lots of short hops to a few places I need to go - and sometimes I'm still willing to pay the premium they charge over their competitors where they have the best product. But now it's purely transactional - Southwest doesn't "like" me and I don't "like" them. Today I'm using their appliance. Tomorrow I'm using United's. No big deal, no commitment or loyalty beyond today's transaction. As all airlines devalue loyalty programs and add even more fees, this lack of commitment is rapidly becoming bidirectional.
Unlike their competition though, at least southwest requries ACTUAL flying to get a-list status. I would take WN more still if it was easy to get A-list status or better yet a-list select via credit card spending, so they do require some loyalty. Hilton gives top tier status by just spending $40,000 a year on their credit card and second top tier spend for just having a credit card (I would LOVE it if southwest gave a-list select status on $40,000 spend a year, I would go back to flying them on short hauls if they did) and you can get silver status on Delta by obtaining their platnium card and just spending $50K on it. What does it say about loyalty when someone gets the same status at a hotel by spending only $40,000 a year on a credit card as someone that spends 75 nights a year in the chain? Or someone that flies 40K miles a year on Delta is getting treated no differently than someone that flies only 5,000 miles a year and spends $50,000 a year on their credit card. In fact on delta by just having a Delta credit card, those card holders with NO status board in the same zone as silvers who are flying in coach.
Southwest should give priority boarding to their credit card holders like their competition. If you have a credit card on American, Delta, or United you get priority boarding. If southwest followed their competition in that regard I would get a southwest credit card and they would get a few trips a year.
#75
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Now if WN is going to give the person that pays the $40 fee the bonus points for a BS fare (which no legacy will do on a gate upgrade but WN may) it could be worth it for someone to pay the $40 difference if they need the ponts for a-list or CP