drink coupons and using someone elses
Jul 20, 2012, 4:44 pm
#5
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
I've used them to pay for a drink for my seatmate. I've pulled them out of my pocket, handed both to the FA, and said, "I'll get that." Never been a problem.
I had a one way on Monday that the check in agent printed the BP out wrong and I got two BS coupons. When I did a sanitizer squirt on the way to the gate I totally messed up the BP so I got another BP at the gate and got another coupon. Three coupons for a 2 hour flight. Too heavy for me, so I took the 3rd and stuck it in the drink menu with only the words "FREE DRINK COUPON" showing. I hope somebody on the next flight saw it.
I had a one way on Monday that the check in agent printed the BP out wrong and I got two BS coupons. When I did a sanitizer squirt on the way to the gate I totally messed up the BP so I got another BP at the gate and got another coupon. Three coupons for a 2 hour flight. Too heavy for me, so I took the 3rd and stuck it in the drink menu with only the words "FREE DRINK COUPON" showing. I hope somebody on the next flight saw it.
Jul 22, 2012, 5:32 pm
#7
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
Jul 22, 2012, 7:41 pm
#8
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Jul 22, 2012, 9:14 pm
#9
Join Date: Feb 2008
Programs: SWA RR, CO One Pass, TAM Fidelidade, HA Miles, DL Skymiles, KLM Flying Blue
Posts: 1,165
Hmmm.... lol
Jul 22, 2012, 10:41 pm
#10
Join Date: Oct 2011
Location: MKE
Programs: WN CP, Hilton Gold
Posts: 205
Jul 23, 2012, 5:08 am
#11
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
I admit that I could have used better wording in my statement. Let's try this:
I wonder sometimes if they really pass them on. I did this with some expiring beige tickets and saw her scanning credit cards in the row behind mine, my little coupons still in her hand. Maybe she was waiting for a better opportunity or maybe there is a policy about using passed along coupons. I do not know, but I decided that if I wanted to make sure they were used, I would give them away myself.
Jul 23, 2012, 9:09 am
#12
Join Date: Feb 2008
Programs: SWA RR, CO One Pass, TAM Fidelidade, HA Miles, DL Skymiles, KLM Flying Blue
Posts: 1,165
This happened a long time ago, I said nothing about it at the the time, and I considered it a single data point of little or no importance. It was posted now as we were discussing the use of unusable coupons and it seemed appropriate to point out that I have found one instance where they did not pass along my generosity and that I was distrustful that coupons passed along to FA's would get used. At the time I guessed that there may be an unknown policy to accept the coupons politely and then just dispose of them. It makes sense from a cash flow perspective but maybe not from a customer service one.
I admit that I could have used better wording in my statement. Let's try this:
(Footnote of some importance that you have no way of knowing. I am hearing impaired and communicating with someone in my row is difficult. To make an issue by starting a discussion with someone behind me would have been impossible and did not enter my mind.)
I admit that I could have used better wording in my statement. Let's try this:
(Footnote of some importance that you have no way of knowing. I am hearing impaired and communicating with someone in my row is difficult. To make an issue by starting a discussion with someone behind me would have been impossible and did not enter my mind.)
^
Jul 28, 2012, 3:18 pm
#14
Join Date: Aug 2000
Location: LAS
Programs: WN:No status in 2015; UA:1K long gone (1995-2003).
Posts: 1,595
I have seen flight attendants decline the old drink coupons on more than one occasion. They make pretty firm announcements that the old coupons without an expiration date are no longer valid. YMMV.
I had around 115-120 of those old coupons and bought the entire plane drinks (as far as the coupons went) about a month before they changed the policy. The lead FA was willing to use them and even made an announcement about it. Three or four passengers took the time to say thank you to me as they got off the plane.
I had around 115-120 of those old coupons and bought the entire plane drinks (as far as the coupons went) about a month before they changed the policy. The lead FA was willing to use them and even made an announcement about it. Three or four passengers took the time to say thank you to me as they got off the plane.
Jul 29, 2012, 3:28 pm
#15
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267