Occupying Seats for Friends - Worse for Long Haul? Solution?
#46
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
When I fly AA with my family, they enjoy the perks that I have when booked on the same reservation.
As for saving, I see *no* problem saving seats for real people as long as it isnt the first few rows or exit rows. On flights which arent 100% I flow to the back anyways as most people seem to want to be in the front, even if it is a middle seat.
As for saving, I see *no* problem saving seats for real people as long as it isnt the first few rows or exit rows. On flights which arent 100% I flow to the back anyways as most people seem to want to be in the front, even if it is a middle seat.
#47
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,125
Good thing I did not show up with my COS "Reserved Seat" document. It would have been fun.
Were you one of the throughs, or did you and your wife get separated?
What if someone insists on your wife's saved seat? Of course, if it is not a prime location, they probably will not ask for it.
Were you one of the throughs, or did you and your wife get separated?
What if someone insists on your wife's saved seat? Of course, if it is not a prime location, they probably will not ask for it.
I've never been challenged on it though some day I'm sure I will. I'll let the FA settle the dispute at that time.
And honestly, if WN doesn't officially say saving a seat is 'illegal' then I'm not opposed to doing it.
I don't see the problem with ECBI as my problem.
#48
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
This won't be a popular answer but I will save a seat for my wife on the exit row as well. I've had many FA tell me that it's okay. I flew on Thursday and saved a seat. Asked the flight attendant who was also standing in the exit row. She told me what so many have... no official policy so it was okay. If someone had asked for the seat I would have refused and the FA would have backed me up.
I've never been challenged on it though some day I'm sure I will. I'll let the FA settle the dispute at that time.
And honestly, if WN doesn't officially say saving a seat is 'illegal' then I'm not opposed to doing it.
I don't see the problem with ECBI as my problem.
I've never been challenged on it though some day I'm sure I will. I'll let the FA settle the dispute at that time.
And honestly, if WN doesn't officially say saving a seat is 'illegal' then I'm not opposed to doing it.
I don't see the problem with ECBI as my problem.
There are two easy solutions for people to be assured of sitting together, 1. paying for ebci or 2. boarding together with the last number.
#49
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
On WN, I know an a-listers spouse doesn't board with them (although I have seen some GA's allow it) and it's my understanding they aren't suppose to have access to the priority screening lane.
#50
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
If anyone at WN should wonder why the "cattle car boarding" complaint persists even after all of the changes to eliminate it, the free-for-all seat saving/line breaking without an official WN policy (at least on the line breaking seems reduced) should show that boarding on WN still retains some of the wild-west, no rules only suggestions quality of the former cattle car boarding.
"They do not stop it, so it is fine" attitude is based on the fact that the policy does not exist, one way or the other. It persists as the FA's can not enforce a non-existent policy, no matter how much inter-passenger angst it creates.
When WN started charging for line position through BS and EBCI, it was implicit that the line position had a rough equivalence to seat selection freedom. The relationship of A list to line position is also related to the ability pick the seat of ones choice.
When it comes to boarding, here is what EBCI and BS buys and you earn with A-list: You buy/earn a position in line, period. You can be easily denied the seat you want by those in front of you that wish to do so based on the lack of a policy. You also lose that ability to mass "throughs" that neither pay for nor earn the privilege, but get the advantage of seat selection anyway (that is fodder for a different thread). Finally, you can lose the value of that purchase or perk by OA's that refuse to enforce line order or allow excessive accompaniment for pre-boarders.
Bottom line, EBCI becomes a sucker bet for the gullible or the honest. Why buy the privilege if someone else can steal it with the implied blessing of WN. BS is more sure only because there are fewer in front to take advantage of their position, but the value is still reduced by through passengers. A-listers are only affected by earlier BS passengers or other A-listers and throughs. So, the EBCI get a guaranteed nothing except a place in line. If another earlier EBCI, A-list, BS or through wants devalue your purchase, they can do so with WN's blessing.
The mystery is why WN continues this practice that affects their high volume travelers or people that choose to pay more than it affects anyone else. It is supreme customer service stupidity. I can not imagine the meeting where someone said, "Hey, I have an idea. Let's charge more for boarding position to encourage people to fly with us and reward or build their loyalty, but let's not bother putting into place a policy that enforces it and guarantees its value." Stupid, absolutely stupid.
"They do not stop it, so it is fine" attitude is based on the fact that the policy does not exist, one way or the other. It persists as the FA's can not enforce a non-existent policy, no matter how much inter-passenger angst it creates.
When WN started charging for line position through BS and EBCI, it was implicit that the line position had a rough equivalence to seat selection freedom. The relationship of A list to line position is also related to the ability pick the seat of ones choice.
When it comes to boarding, here is what EBCI and BS buys and you earn with A-list: You buy/earn a position in line, period. You can be easily denied the seat you want by those in front of you that wish to do so based on the lack of a policy. You also lose that ability to mass "throughs" that neither pay for nor earn the privilege, but get the advantage of seat selection anyway (that is fodder for a different thread). Finally, you can lose the value of that purchase or perk by OA's that refuse to enforce line order or allow excessive accompaniment for pre-boarders.
Bottom line, EBCI becomes a sucker bet for the gullible or the honest. Why buy the privilege if someone else can steal it with the implied blessing of WN. BS is more sure only because there are fewer in front to take advantage of their position, but the value is still reduced by through passengers. A-listers are only affected by earlier BS passengers or other A-listers and throughs. So, the EBCI get a guaranteed nothing except a place in line. If another earlier EBCI, A-list, BS or through wants devalue your purchase, they can do so with WN's blessing.
The mystery is why WN continues this practice that affects their high volume travelers or people that choose to pay more than it affects anyone else. It is supreme customer service stupidity. I can not imagine the meeting where someone said, "Hey, I have an idea. Let's charge more for boarding position to encourage people to fly with us and reward or build their loyalty, but let's not bother putting into place a policy that enforces it and guarantees its value." Stupid, absolutely stupid.
#51
Suspended
Join Date: Mar 2012
Programs: United Mileage Plus Premier Executive, AmericanAdvantage Gold
Posts: 180
I don't fly WN that often any more. When I did a lot of short hauls a few years ago, the "occupying seat for a friend who has a higher number" thing was not so bad.
On Friday, on a long haul flight (4h45m), it was really bad. I probably had to go back 5-6 extra rows because of these friend-occupied seats.
Has anyone noticed this? It almost seems to me that GAs/FAs should somehow many some announcements to discourage that practice. If you really want to sit together, board with the lower number Thoughts?
Thanks.
On Friday, on a long haul flight (4h45m), it was really bad. I probably had to go back 5-6 extra rows because of these friend-occupied seats.
Has anyone noticed this? It almost seems to me that GAs/FAs should somehow many some announcements to discourage that practice. If you really want to sit together, board with the lower number Thoughts?
Thanks.
#52
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
If anyone at WN should wonder why the "cattle car boarding" complaint persists even after all of the changes to eliminate it, the free-for-all seat saving/line breaking without an official WN policy (at least on the line breaking seems reduced) should show that boarding on WN still retains some of the wild-west, no rules only suggestions quality of the former cattle car boarding.
"They do not stop it, so it is fine" attitude is based on the fact that the policy does not exist, one way or the other. It persists as the FA's can not enforce a non-existent policy, no matter how much inter-passenger angst it creates.
When WN started charging for line position through BS and EBCI, it was implicit that the line position had a rough equivalence to seat selection freedom. The relationship of A list to line position is also related to the ability pick the seat of ones choice.
When it comes to boarding, here is what EBCI and BS buys and you earn with A-list: You buy/earn a position in line, period. You can be easily denied the seat you want by those in front of you that wish to do so based on the lack of a policy. You also lose that ability to mass "throughs" that neither pay for nor earn the privilege, but get the advantage of seat selection anyway (that is fodder for a different thread). Finally, you can lose the value of that purchase or perk by OA's that refuse to enforce line order or allow excessive accompaniment for pre-boarders.
Bottom line, EBCI becomes a sucker bet for the gullible or the honest. Why buy the privilege if someone else can steal it with the implied blessing of WN. BS is more sure only because there are fewer in front to take advantage of their position, but the value is still reduced by through passengers. A-listers are only affected by earlier BS passengers or other A-listers and throughs. So, the EBCI get a guaranteed nothing except a place in line. If another earlier EBCI, A-list, BS or through wants devalue your purchase, they can do so with WN's blessing.
The mystery is why WN continues this practice that affects their high volume travelers or people that choose to pay more than it affects anyone else. It is supreme customer service stupidity. I can not imagine the meeting where someone said, "Hey, I have an idea. Let's charge more for boarding position to encourage people to fly with us and reward or build their loyalty, but let's not bother putting into place a policy that enforces it and guarantees its value." Stupid, absolutely stupid.
"They do not stop it, so it is fine" attitude is based on the fact that the policy does not exist, one way or the other. It persists as the FA's can not enforce a non-existent policy, no matter how much inter-passenger angst it creates.
When WN started charging for line position through BS and EBCI, it was implicit that the line position had a rough equivalence to seat selection freedom. The relationship of A list to line position is also related to the ability pick the seat of ones choice.
When it comes to boarding, here is what EBCI and BS buys and you earn with A-list: You buy/earn a position in line, period. You can be easily denied the seat you want by those in front of you that wish to do so based on the lack of a policy. You also lose that ability to mass "throughs" that neither pay for nor earn the privilege, but get the advantage of seat selection anyway (that is fodder for a different thread). Finally, you can lose the value of that purchase or perk by OA's that refuse to enforce line order or allow excessive accompaniment for pre-boarders.
Bottom line, EBCI becomes a sucker bet for the gullible or the honest. Why buy the privilege if someone else can steal it with the implied blessing of WN. BS is more sure only because there are fewer in front to take advantage of their position, but the value is still reduced by through passengers. A-listers are only affected by earlier BS passengers or other A-listers and throughs. So, the EBCI get a guaranteed nothing except a place in line. If another earlier EBCI, A-list, BS or through wants devalue your purchase, they can do so with WN's blessing.
The mystery is why WN continues this practice that affects their high volume travelers or people that choose to pay more than it affects anyone else. It is supreme customer service stupidity. I can not imagine the meeting where someone said, "Hey, I have an idea. Let's charge more for boarding position to encourage people to fly with us and reward or build their loyalty, but let's not bother putting into place a policy that enforces it and guarantees its value." Stupid, absolutely stupid.
#53
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
They do some long haul domestics. Such as MDW to LAX or SFO. Once I flew DTW/LAS and was on the WN plane for a good six hours. The routing was DTW/MDW and then onto to ALB and then finally LAS and I wasn't allowed off the plane. Thank God, I didn't have to drive when I arrived in Vegas and had plenty of free drink coupons Once we landed at MDW (fortunately the leg was only about 45 minutes), I was able to snag the aisle exit for the rest of that trip (which is another area where a-listers and BS buyers get screwed out of a prime seat).
#54
Join Date: Mar 2012
Location: Chicago
Programs: Rapid Rewards, Marriott Rewards
Posts: 8
It's not just people being cheap
There are people, like me, who are A list Preferred and are automatically checked in (usually 15-20 ish, unless it is is a frequent business flight with other preferred's) and even if I pay the 10 bucks for my wife's check in, she will be A-30-60, often on Vegas flights she's B group. Yes, I hold her a seat, don't see the problem with it since SWA has an open seating policy. If you want an assigned seat, there are plenty of airlines that offer that option.
I agree that the bag in the middle of the seat so nobody will sit there is bogus, but holding a seat for a traveling companion is perfectly legit.
I agree that the bag in the middle of the seat so nobody will sit there is bogus, but holding a seat for a traveling companion is perfectly legit.
#55
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,621
There are people, like me, who are A list Preferred and are automatically checked in (usually 15-20 ish, unless it is is a frequent business flight with other preferred's) and even if I pay the 10 bucks for my wife's check in, she will be A-30-60, often on Vegas flights she's B group. Yes, I hold her a seat, don't see the problem with it since SWA has an open seating policy. If you want an assigned seat, there are plenty of airlines that offer that option.
I agree that the bag in the middle of the seat so nobody will sit there is bogus, but holding a seat for a traveling companion is perfectly legit.
I agree that the bag in the middle of the seat so nobody will sit there is bogus, but holding a seat for a traveling companion is perfectly legit.
In this situation I normally hold a seat for her aft of the exit row, but it's a non-issue: Boarding passengers before slot B5 rarely walk past the exit row.
#57
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
That's a good point. For short-haul flights the difference between EBCI and T-24 is just a few positions. I was 90 seconds late for check-in last time and my wife got A45, just 20 past my A-list preferred slot. This was on a commuter flight that always has plenty of A-listers and on which I've drawn A40-something numbers in the past even as A-list preferred.
In this situation I normally hold a seat for her aft of the exit row, but it's a non-issue: Boarding passengers before slot B5 rarely walk past the exit row.
In this situation I normally hold a seat for her aft of the exit row, but it's a non-issue: Boarding passengers before slot B5 rarely walk past the exit row.
#58
Join Date: Aug 2001
Location: Cerritos, CA
Programs: AA Plat; HH Gold; Marriott Silver; UCLA Fan
Posts: 798
Once when I got on a SW flight, a guy was sitting in the exit row middle seat saving the aisle and window for his family with books on the seats. I told him I was taking the aisle seat as it was empty as it was an "open" seat. He argued, I held my ground and kept the seat. He was mad, left his seat and took another middle seat farther back in the plane, saving that row. There was no FA nearby to mediate, and I don't think an FA would have denied me my seat. The guy had guts trying to save the full exit row, and I didn't let him get away with it.
#59
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,398
Once when I got on a SW flight, a guy was sitting in the exit row middle seat saving the aisle and window for his family with books on the seats. I told him I was taking the aisle seat as it was empty as it was an "open" seat. He argued, I held my ground and kept the seat. He was mad, left his seat and took another middle seat farther back in the plane, saving that row. There was no FA nearby to mediate, and I don't think an FA would have denied me my seat. The guy had guts trying to save the full exit row, and I didn't let him get away with it.
If people insist on saving an entire row and are too cheap to pay for EBCI, then at least take one of the back rows. Don't take an exit row or bulkhead.
#60
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,125
Come to think of it, I can imagine a situation where even saving a seat won't be possible. 100 through pax? Middle seats all that's left? I could have my normal A-2X and it won't matter then, either.
In the end, the problem with ECBI and seat saving is WN's problem. It sure isn't mine.