Consolidated Post-transition Itinerary List / Itinerary Data Issues Thread
Mar 7, 2011, 12:56 pm
#16
Moderator, Southwest Airlines and Choice Privileges
Join Date: Mar 2008
Location: Central Texas
Posts: 3,036
You can use the lookup form to view your reservation online.
Mar 7, 2011, 1:56 pm
#18
Moderator, Southwest Airlines and Choice Privileges
Join Date: Mar 2008
Location: Central Texas
Posts: 3,036
flg8rmatt, start with the reservation lookup page.
Last edited by ftnoob; Apr 11, 2011 at 1:56 pm Reason: reference needed due to merged-in thread
Mar 7, 2011, 2:23 pm
#20
Join Date: Nov 2008
Location: Redlands, CA
Programs: AS, AA, WN
Posts: 974
Start with the reservation lookup page.
I haven't bothered to call with all the reports I have read here and on facebook with people saying calls into WN just result in a busy signal. In the meantime I managed to find the original email confirmation showing payment, so at this point I am not super worried.
EDIT: Actually, using the lookup method posted by ftnoob, the reservation does show the UM status.
I think WN needs to provide a road map detailing all the new, roundabout ways to get at information on their website. Nothing like taking the simple and making it complicated, right?
Mar 7, 2011, 3:41 pm
#21
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192