Online companion pass booking workaround
 

If the Southwest.com website will not allow you to book a companion pass reservation, here is the direct URL to the booking page:

You'll need to replace the {PNR} with the PNR of the ticket you'd like to add your companion to, and after logging in the link will automatically create a companion pass booking using the flight info from the PNR you inserted.

Thanks to bobcollie for the shorter url method.

[in past days there was a security issue with this link, but the bug is now fixed]

Thanks. Cool trick that worked for me.

Even easier
 

[Even more clever method deleted by nsx due to a security issue flagged by an alert FT member. Fortunately the normal online CP booking process appears to be available now.]

Even easier
 

[Even more clever method deleted by nsx due to a security issue flagged by an alert FT member. Fortunately the normal online CP booking process appears to be available now.]

Thank you, thank you, thank you!

I truly dislike making bookings on the phone 'cause then they're not in your online listing. Not that I can get a listing of my upcoming flights today (!$#$$ website) but was about to succumb to that as I needed to book two CP segments today. So many thanks!

I have to book a companion pass for a flight on March 28th.

Hope it all works better by then. :td::td::td:

How does one go about booking CP travel on the new site? Do you need to book your own travel, then go back and book your companion as a separate step, i.e. you cannot book both tickets at the same time?

Is there anyway to check upcoming CP travel schedule?

I had to check through my companion's RR account. Stinks.

Thank you SO much for this link! Was in dire need of booking my companion & it wasn't working through the regular site... worked like a charm using your link. :)

Link Didn't Work for Me
 

:td: * We are currently unable to complete your request due to an undefined error. If this is the first time you have seen this message, please go back and try again. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
* Reference code: SW900000-KV8A-zBWgcHWZRl2f8oFezSM8aQ Occurred on: 03/03/2011 10:34:31

This worked like a charm. I was able to book CP travel

Didn't work for me either.
 

We are currently unable to complete your request due to an undefined error. If this is the first time you have seen this message, please go back and try again. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
Reference code: SW900000-JG6C-wUXGNQoTSFypIj3ElrAW8A Occurred on: 03/03/2011 12:00:09

CP booking not working again--what's the workaround?

there was a workaround posted to allow a CP to be booked without seeing the fight in your upcoming itineraries first.

However it had a security flaw due to a bug in the southwest site. It's been escalated to Southwest's it department who seem to have moved very quickly on it.

My own RR account will not show upcoming itineraries or allow CP booking, a friends will. Even a call to Southwest could not get a CP reservation booked. They told me to call back in 1-2 days to book a flight for sunday, which had 3 open seats left on it. Finally a supervisor agreed to put the ticket on hold, pending a $2.50 payment at the airport upto an hour before the flight.

Companion Pass booking question???
 

I don't believe this question has been posted yet:

In RR 2.0, how do I book a CP reservation when there is no reservation in the CP holder's acct? I am the designated flying companion to Mr. D. Mr. D's employer requires that he book all reservations through their company travel site. Therefore, his reservations do not show up in his RR account, even when his RR# is attached to the reservation. So now, I can't figure out how to book my CP tickets w/o his reservation in his account? Any ideas? Am I missing something? Of course, it was very simple w/ RR 1.0. Not anymore...as far as I can tell!

The workaround that was previously posted in this thread probably would have worked. Does anybody have an update on whether the security issue has been resolved?

Tried to book a CP companion ticket for a one way travel when the CP holder was traveling round trip. Couldn't be accomplished on line. Before the 1 Mar change I could do it online.

Called the booking desk and they said it should be able to be done oneline but couldn't tell me how.

Please correct this as my companion travels a lot of one way with me and then goes (with a paid SWA ticket) somewhere else.

CP booking is now working. I was just able to add CP to a previously booked flight. ^

The security issue I found and reported to SWABrian has indeed been fixed, per their IT dept's email back to me and my testing. If anyone sees anything unusual in terms of credit card info containing gibberish or saved emails/alternate email addresses being wrong, please PM.

The direct link posted earlier to book a CP is:

"http://www.southwest.com/account/rapidrewards/bookCompanion.html?
recordLocator={PNR#}&ss=0"

If you're not logged in it you will be prompted to log in to southwest first.

replace the PNR# in brackets with your companion pass earner's flight confirmation number number.

I'm in exactly the same position as drooley above (post 16). While the workaround did wonders for me a few days ago, now it doesn't work. I used Travel Tools to add my Rapid Rewards number to the reservation made by my employer. The trip did not show up online but after waiting a while, logging out and then back in, it now does.

But, of course, trying to "Add a companion pass" brings up the Oops! page.

It appears that I can add a Companion to flights that were booked by me, online, but I can't add a Companion to flights booked by others even if I've attached my RapidRewards number to those flights. So the bug must be related to the flag that makes it impossible to modify flights booked for you by others.

This does, however, bring up another observation. I have a flight I booked for myself online, before RR2.0. At the time that reservation was made, the website was (as usual) not working. So I made a Companion reservation over the telephone. With the debut of RR2.0 that CP reservation (that didn't used to show up anywhere) now shows up in my Companion's account, not mine! And the website will allow me to go forward with making a Companion reservation for the flight for which I've already booked a CP fare over the phone.

Makes one wonder if there's a hole here that could be exploited to have multiple Companions on the same flight, or to have Companions fly by themselves by creatively making&canceling reservations. Not that I'm going to try this myself; I'm too afraid my legit Companion reservations won't work!

It has never been hard to create multiple CP reservations. The Ops Agent will catch your scheme at the gate. You definitely don't want to play games with your CP.

this works... If you need the PNR just look at your points details link on account and you'll see a redemption with PNR # in between