SW EarlyBird: How does this happen?
#1
Original Poster
Join Date: Apr 2010
Posts: 86
SW EarlyBird: How does this happen?
I booked my flights back on May 27 and bought the earlybird checkin right then. My flight is tomorrow and I get A58??? As I understand it the earlybird goes by date of purchase. There were THAT many people who purchased earlybird back before May 27 for my October 22 flight? I highly doubt it. I have never had anything worse than about A32 or so for any earlybird flight as I book months in advance. What happened???
#2
Join Date: Jul 2008
Location: MCO
Programs: Southwest Rapid Rewards
Posts: 791
Is it a connecting flight for other people? If it is, all their early bird and A-List checkins happened X hours before yours, where X = the number of hours between their originating flight's boarding time and your flight's boarding time. Then all your flight's A-list checkins happened, then your flight's early bird checkins happened.
#4
Join Date: Jul 2008
Location: MCO
Programs: Southwest Rapid Rewards
Posts: 791
#6
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
I booked my flights back on May 27 and bought the earlybird checkin right then. My flight is tomorrow and I get A58??? As I understand it the earlybird goes by date of purchase. There were THAT many people who purchased earlybird back before May 27 for my October 22 flight? I highly doubt it. I have never had anything worse than about A32 or so for any earlybird flight as I book months in advance. What happened???
#7
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
Your flight probably starts somewhere else, usually these afternoon flights to the eastern time zone start on the west coast. There are probably several connecting passengers from all around the west coast who take the first numbers (since their T-36 window opens before yours).
A58 is fine. You'll get a window or aisle no problem.
A58 is fine. You'll get a window or aisle no problem.
#8
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
There are plenty of connecting passengers from other West Coast cities into a late afternoon LAS-SDF flight. All EB connecting passengers would have priority over the OP. Then, it's the value of the ticket. For a Friday afternoon flight, there are probably quite a few business people on that flight.
#9
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Just checked for connections on to the LAS-SDF flight. There are published connections from all of the following cities:
ABQ, BUR, ELP, LAX, OAK, ONT, SNA, PHX, SMF, SAN, SFO, SJC, SEA, and TUS.
So, on a Friday afternoon out of LAS, there are probably quite a few travelers (who might purchase EBCI) heading home to SDF from many of the 14 destinations listed above. They would all have higher BP's than the OP.
Fortunately, I doubt that there will be very many through passengers from RNO to SDF. So, the OP should be okay.
ABQ, BUR, ELP, LAX, OAK, ONT, SNA, PHX, SMF, SAN, SFO, SJC, SEA, and TUS.
So, on a Friday afternoon out of LAS, there are probably quite a few travelers (who might purchase EBCI) heading home to SDF from many of the 14 destinations listed above. They would all have higher BP's than the OP.
Fortunately, I doubt that there will be very many through passengers from RNO to SDF. So, the OP should be okay.
#10
Join Date: Sep 2009
Posts: 206
I wrote to Southwest specifically to inquire about how Early Bird Check-ins are prioritized. They did reply but only with gobbledygook, apparently trying to avoid giving a real answer. Perhaps we just assumed it is by date-of-purchase or air fare, then purchase date.
I understand that anytime fares go first and have no issue with that. However, I purchased my tickets 5 months & 9 days prior to travel and added EBCI at the time of purchase. But we got A47 & A48...the very last two EBCI check-ins. Two parties ahead of us had added EBCI just a couple weeks prior to travel. The same thing happened flying back from Las Vegas a few months ago - just one guest behind us had paid for EBCI despite the fact that we bought our tickets many months ahead.
I would just like an explanation from Southwest. If we have no advantage in added EBCI at the time of purchase, I'll just keep my $10 until T-37.
Just as they don't have a clear policy on seat-saving, Southwest doesn't clearly present what they are selling with EBCI.
I understand that anytime fares go first and have no issue with that. However, I purchased my tickets 5 months & 9 days prior to travel and added EBCI at the time of purchase. But we got A47 & A48...the very last two EBCI check-ins. Two parties ahead of us had added EBCI just a couple weeks prior to travel. The same thing happened flying back from Las Vegas a few months ago - just one guest behind us had paid for EBCI despite the fact that we bought our tickets many months ahead.
I would just like an explanation from Southwest. If we have no advantage in added EBCI at the time of purchase, I'll just keep my $10 until T-37.
Just as they don't have a clear policy on seat-saving, Southwest doesn't clearly present what they are selling with EBCI.
#11
Join Date: Apr 2001
Location: Phoenix, AZ
Programs: WN CP
Posts: 6,360
I agree that EBCI hasn't met customer expectations on many occasions (this thread is another example), but WN does clearly present what this product delivers, and it's not much. Customers get automatic check-in, better boarding position, and earlier access to overhead bins. That's it.
#12
Join Date: Jul 2008
Programs: southwest rr
Posts: 58
I just don't see the value in EBCI. Too many examples (and my own personal experience) where it is just a waste of money. Until SW starts enforcing boarding order, and is upfront about what this product actually is, then I am out.
#13
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
Enforcement of boarding order aside, I'm not sure I understand this thought. You pay $10 and don't have to check in. WN doesn't promise an A. They just say you don't have to play the T-23:59:59 game. By virtue of that, you get a better boarding position than if you didn't do EBCI.
#14
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
Enforcement of boarding order aside, I'm not sure I understand this thought. You pay $10 and don't have to check in. WN doesn't promise an A. They just say you don't have to play the T-23:59:59 game. By virtue of that, you get a better boarding position than if you didn't do EBCI.
EBCI isn't worth it if you can do T-24. On the other hand, if you can't get to a computer until say T-6 or until you're actually at the airport then it's worth it IMO.