COVID-19: Impact on South African Airways
#61
Join Date: Dec 2010
Location: N/A
Programs: UA 1K, BA Gold, LH/SN/LX Senator
Posts: 449
I am in a similar position with an SAA-ticketed (083 ticket stock) for an Airlink flight due to be taken in just over 2 weeks (from Jo'burg to Maun, Botswana). As a UK passport-holder, I am currently unable to enter either South Africa or Botswana. I have contacted both SAA and Airlink but with no definitive outcome yet.
I don't mind getting a credit voucher with Airlink as I will definitely be using them to fly between South Africa and Botswana as soon as possible. But a voucher from SAA is worthless given they are likely about to go bankrupt and, by the looks of their website, will no longer be selling tickets to Maun (and there are no SAA routes I would envisage flying even if they do survive)
I am not sure how long I should hold my nerve in the hope of my ticket/credit getting transferred from SAA to Airlink. Or should I just initiate a chargeback now (UK Mastercard) on the speculative grounds of my current SAA-ticketed flight (and immigration/entry restrictions) being undeliverable?
I don't mind getting a credit voucher with Airlink as I will definitely be using them to fly between South Africa and Botswana as soon as possible. But a voucher from SAA is worthless given they are likely about to go bankrupt and, by the looks of their website, will no longer be selling tickets to Maun (and there are no SAA routes I would envisage flying even if they do survive)
I am not sure how long I should hold my nerve in the hope of my ticket/credit getting transferred from SAA to Airlink. Or should I just initiate a chargeback now (UK Mastercard) on the speculative grounds of my current SAA-ticketed flight (and immigration/entry restrictions) being undeliverable?