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Flight check in status shown as "standby" after step up confirmed

Flight check in status shown as "standby" after step up confirmed

Old Mar 28, 18, 10:14 am
  #1  
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Join Date: Apr 2003
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Flight check in status shown as "standby" after step up confirmed

Managed to get upgraded via step up on SA287 from HKG to JNB, but not able to select a seat. Then at 24 hours, tried to check in online, but got to the check in status of "standby" on SA287 and the connecting flight to CPT. Anybody experienced this before ?

Last edited by zhaobao; Mar 28, 18 at 4:42 pm
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Old Apr 16, 18, 12:04 am
  #2  
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Join Date: Apr 2003
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Just to update what actually happened. Here in Hong Kong, airport control happens quite early as you can check in at Airport Express station the calendar day before. So I called Reservation to explain the situation, and the person explained that seats should have been reserved/locked up once step up has been confirmed, but Airport has control of assigning seats by the time the step up has been confirmed and there is nothing she could do. She called Airport Control and got it sorted, and then I was able to go back to online checkin and print my boarding passes.
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