mediocre business class catering on domestic routes
I've flown SA a few dozen times over the last few years and have usually been reasonably satisfied, but was shocked how mediocre the catering was on a recent JNB-CPT flight in business class:
After about 45min into the flight I was presented with the following "lunch": - a tiny, soggy bread roll - a cheap, processed slice of ham and cheddar - a few tasteless pieces of fruit Most airlines would be ashamed to serve that in economy class, let alone business class. But oh well, I figured I could at least enjoy a glass of champagne or wine. Wrong. Apparently SA has introduced a (new?) policy whereby it only serves alcoholic beverages on afternoon and evening flights. Or to be more precise: on flights with a scheduled departure time after 11a.m. I could sort of see the point of not serving hard liquor in the early morning, but refusing to serve a glass of wine with "lunch" at 12p.m. ?!? Without exaggerating, this was the most mediocre business class catering I've experienced during my last few hundred flights. |
I remember the days when they would serve a full hot dinner on BFN-JNB flights. Flying time not even one hour.
Johan |
Originally Posted by johan rebel
(Post 29257889)
I remember the days when they would serve a full hot dinner on BFN-JNB flights. Flying time not even one hour.
Johan It's only 3-4 years ago that I received a hot dinner on DUR-JNB (which is ~10min longer). I didn't even necessarily expect a hot meal, but something that would at least be comparable to a wrapped sandwich you'd find in many airport news stands. And the lack of a proper drinks service on a ~2h flight is just inexcusable IMHO. |
Yes it is truly dreadful, I have left SAA for good and now fly BA/Comair domestically and boy oh boy what a delight !
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2 Attachment(s)
Interesting. I recently flew JNB-CPT and CPT-JNB in the afternoon and was pleasantly surprised by the hot meals on both flights though beef served on JNB-CPT (the first photo) was a little tough.
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Originally Posted by NewbieRunner
(Post 30610351)
Interesting. I recently flew JNB-CPT and CPT-JNB in the afternoon and was pleasantly surprised by the hot meals on both flights though beef served on JNB-CPT (the first photo) was a little tough.
Food and drinks have generally been reasonably good on dinner flights - it's just the late morning / lunch flights where catering has been absolutely mediocre IME. |
Originally Posted by Jasper2009
(Post 30610622)
Just out of curiousity: What time did your flights depart?
Food and drinks have generally been reasonably good on dinner flights - it's just the late morning / lunch flights where catering has been absolutely mediocre IME. JNB-CPT 13:55 departure CPT-JNB 16:45 departure |
Originally Posted by Jasper2009
(Post 29249439)
I've flown SA a few dozen times over the last few years and have usually been reasonably satisfied, but was shocked how mediocre the catering was on a recent JNB-CPT flight in business class:
After about 45min into the flight I was presented with the following "lunch": - a tiny, soggy bread roll - a cheap, processed slice of ham and cheddar - a few tasteless pieces of fruit Most airlines would be ashamed to serve that in economy class, let alone business class. But oh well, I figured I could at least enjoy a glass of champagne or wine. Wrong. Apparently SA has introduced a (new?) policy whereby it only serves alcoholic beverages on afternoon and evening flights. Or to be more precise: on flights with a scheduled departure time after 11a.m. I could sort of see the point of not serving hard liquor in the early morning, but refusing to serve a glass of wine with "lunch" at 12p.m. ?!? Without exaggerating, this was the most mediocre business class catering I've experienced during my last few hundred flights. |
Originally Posted by cooleddie
(Post 30614394)
For 2 hour flight still better food than Air Canada (imo)
You get a small salad, a choice between two proper hot main courses and a dessert on 2h long flights in AC business class. Along with a full bar service any time of the day. I don't see how a tiny, soggy role with a slice of processed ham and cheese along with a limited selection of non-alcoholic drinks is better than that. (On afternoon/evening flights, SA is slightly better than AC IMO, but SA's late morning / lunch offering is just pathetic IMO). |
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