Seat Assignment on SA
I booked flights on Air Canada - Toronto to London to Johannesburg (and return). The flights are two months in advance. I am Star Alliance Gold. London to Johannesburg is operated by SAA. Air Canada tried to do seat assignment on SA Flight with no luck. I called SAA and provided SA Booking Reference. I was told I can only select seats 24 hours before departure because I booked the flight with Air Canada. Is this now SAA policy - it wasn't last year. If this is the policy, I will cancel flights and use a different Star Alliance carrier. This just makes a mockery of "Star Alliance"
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Originally Posted by jethro288
(Post 26795668)
I booked flights on Air Canada - Toronto to London to Johannesburg (and return). The flights are two months in advance. I am Star Alliance Gold. London to Johannesburg is operated by SAA. Air Canada tried to do seat assignment on SA Flight with no luck. I called SAA and provided SA Booking Reference. I was told I can only select seats 24 hours before departure because I booked the flight with Air Canada. Is this now SAA policy - it wasn't last year. If this is the policy, I will cancel flights and use a different Star Alliance carrier. This just makes a mockery of "Star Alliance"
Did you call the USA call centre? Maybe HUCA if you believe your fare class gives you free seat selection? Star alliance gold never gets you guaranteed free seat selection on low economy fares on all airlines. Please visit http://www.staralliance.com/en/gold-status for a list of benefits that comes with star alliance gold. |
Originally Posted by jethro288
(Post 26795668)
Is this now SAA policy - it wasn't last year. If this is the policy, I will cancel flights and use a different Star Alliance carrier. This just makes a mockery of "Star Alliance"
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Air Canada Fare Class is H which I am assuming is no good for advanced seat selection on SAA. I have looked at Lufthansa and still looking - their flights to JNB are operated by SAA so probably no luck there either.
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Originally Posted by jethro288
(Post 26796615)
?...I have looked at Lufthansa and still looking - their flights to JNB are operated by SAA so probably no luck there either.
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Thanks for the information. Air Canada site was only showing LH flights operated by SAA. I saw LH flights operated by LH on Expedia. I am in process of cancelling SAA flights.
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Originally Posted by jethro288
(Post 26799184)
Thanks for the information. Air Canada site was only showing LH flights operated by SAA. I saw LH flights operated by LH on Expedia. I am in process of cancelling SAA flights.
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The issue is not so much that it is not free but that you are unable to select seats even if you are willing to pay for it which i find ludicrous!
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Originally Posted by Minos
(Post 31725468)
The issue is not so much that it is not free but that you are unable to select seats even if you are willing to pay for it which i find ludicrous!
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Originally Posted by Minos
(Post 31725468)
The issue is not so much that it is not free but that you are unable to select seats even if you are willing to pay for it which i find ludicrous!
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