Smoking rooms at non-smoking hotels
Jun 16, 2007, 6:11 pm
#1
Original Poster
Join Date: Mar 2003
Location: SC
Programs: HH Diamond, SPG
Posts: 199
Smoking rooms at non-smoking hotels
I tried to book a room online at the HGI in Charleston, SC. I don't smoke, and no smoking is in my preferences, so it didn't matter that this was a non smoking hotel. When trying to book online I got the weirdest message ever:
"Your room preference is unavailable. Please try changing to a smoking room"
I had to call over the others in the office to see it...it brought a smile to my face.
"Your room preference is unavailable. Please try changing to a smoking room"
I had to call over the others in the office to see it...it brought a smile to my face.
Jun 16, 2007, 8:41 pm
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Now, that's weird, not to mention a classic example of a Catch 22.
Mar 12, 2009, 12:12 pm
#3
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
Smoking rooms at non smoking hotels
So I am looking at online checkin at Hilton Palacio Del Rio and see
This hotel is 100% non-smoking. Smoking requests cannot be honored.
Yet I am given choices of
Or, you may choose from our comparable rooms below:
Room 1002
2 DOUBLE BEDS RIVER VIEW
SMOKING ROOM; LOW FLOOR; FLOOR 10;
Room 1003
1 KING BED RIVER VIEW
SMOKING ROOM; LOW FLOOR; FLOOR 10;
Room 1013
2 DOUBLE BEDS RIVER VIEW
SMOKING ROOM; LOW FLOOR; ACCESSIBLE RM; FLOOR 10;
Room 1103
2 DOUBLE BEDS RIVER VIEW
NO-SMOKING ROOM; LOW FLOOR; FLOOR 11;
Room 1202
2 DOUBLE BEDS RIVER VIEW
NO-SMOKING ROOM; HIGH FLOOR; FLOOR 12;
Room 1507
1 KING BED RIVER VIEW
NO-SMOKING ROOM; HIGH FLOOR; FLOOR 15;
Room 506
1 KING BED RIVER VIEW
NO-SMOKING ROOM; LOW FLOOR; FLOOR 5;
So does the hotel have smoking rooms or not????? btw, I want no smoking so will likely choose 1507, but it just seems strange to see the contradiction.
This hotel is 100% non-smoking. Smoking requests cannot be honored.
Yet I am given choices of
Or, you may choose from our comparable rooms below:
Room 1002
2 DOUBLE BEDS RIVER VIEW
SMOKING ROOM; LOW FLOOR; FLOOR 10;
Room 1003
1 KING BED RIVER VIEW
SMOKING ROOM; LOW FLOOR; FLOOR 10;
Room 1013
2 DOUBLE BEDS RIVER VIEW
SMOKING ROOM; LOW FLOOR; ACCESSIBLE RM; FLOOR 10;
Room 1103
2 DOUBLE BEDS RIVER VIEW
NO-SMOKING ROOM; LOW FLOOR; FLOOR 11;
Room 1202
2 DOUBLE BEDS RIVER VIEW
NO-SMOKING ROOM; HIGH FLOOR; FLOOR 12;
Room 1507
1 KING BED RIVER VIEW
NO-SMOKING ROOM; HIGH FLOOR; FLOOR 15;
Room 506
1 KING BED RIVER VIEW
NO-SMOKING ROOM; LOW FLOOR; FLOOR 5;
So does the hotel have smoking rooms or not????? btw, I want no smoking so will likely choose 1507, but it just seems strange to see the contradiction.
